Talk to a Touriyo agent about your Volaris booking
Volaris' own number for the United States
+1 855 VOLARIS (8652747)
Checked against the airline's own pages on 18 October 2026 路 all of Volaris' channels
Touriyo is an independent travel agency. We are not Volaris and we do not act on its behalf. The number on this page reaches Touriyo; Volaris' official channel is +1 855 VOLARIS (8652747) (source: cms.volaris.com/es/informacion-util/contacto, checked 18 October 2026).
The number at the top of this page reaches Touriyo, an independent travel agency, not Volaris. Volaris' own channels are listed below. A Touriyo agent explains what Volaris allows on your ticket and what each step costs before you pay; tickets Touriyo issued can be changed, cancelled and refunded through us.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
No Touriyo fee for this service. You pay only what the airline charges, quoted before you pay. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call the Touriyo number on this page. The agent answers as Touriyo, so you always know who you are talking to.
- Tell the agent what you need. They explain what Volaris allows on your ticket and what Touriyo charges, if anything.
- Nothing is charged until you agree to a quoted total.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Volaris publishes about this
- Volaris publishes its own phone lines for 8 countries, listed on this page with the hours it states.
- Volaris publishes a WhatsApp channel.
- Volaris offers chat on its website.
- Bookings made directly with Volaris can be managed on its website.
Checked against the airline's own pages on 18 October 2026
Sources: https://cms.volaris.com/es/informacion-util/contacto/
Contact Volaris directly
These are the numbers and pages Volaris publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines Volaris publishes for the United States
- Reservations and customer service
- +1 855 VOLARIS (8652747)In Spanish and English 路 Toll-freeSource: cms.volaris.com
- Accessibility and special assistance
- TTY- +1 (855) 425-2002In English 路 Toll-freeSource: cms.volaris.com
Online, on Volaris' own website
- Manage a booking
- https://www.volaris.com
- Contact page
- https://cms.volaris.com/es/informacion-util/contacto/
- Chat
- https://m.me/viajavolaris
- Baggage rules and fees
- https://cms.volaris.com/es/informacion-util/politicas-de-equipaje/
- Group bookings
- https://cms.volaris.com/es/informacion-util/viajes-en-grupo/
- Loyalty program
- https://vclub.volaris.com/es-mx/y4/subscriptions/vclub
Volaris' lines in other countries (8)
Mexico
- Reservations and customer service
- +52 (55) 1102 8000In Spanish
- 55 5898 8599
- +52 55 6114 5083
Colombia
- Reservations and customer service
- +57 60 1744 3272In Spanish
Costa Rica
- Reservations and customer service
- +506 4000 0229In Spanish
El Salvador
- Reservations and customer service
- +503 2504 5540In Spanish
Guatemala
- Reservations and customer service
- +502 2301 3939In Spanish
Honduras
- Reservations and customer service
- +504 2263 0231In Spanish
Peru
- Reservations and customer service
- +5116449040In Spanish
Lines Volaris publishes for all other countries
- 55 5898 8599
- +52 55 6114 5083
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other Volaris ticket: explain Volaris' published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that Volaris or another agency issued: only the issuer can.
- Decide or speed up a refund: Volaris decides and pays it.
What Volaris publishes about tickets bought through an agency
The groups page distinguishes agencies as well. No HTML statement found about servicing agency-issued tickets.
Sources: cms.volaris.com 路 checked on 18 October 2026
Questions people ask
Is this number Volaris?
No. It reaches Touriyo, an independent travel agency. Volaris' own channels are listed on this page.
Why call Touriyo instead of Volaris?
One Touriyo agent explains your options, compares a change with a new ticket, books another airline if that works out better and quotes one total before you pay. Calling Volaris directly costs no agency fee.
When do Touriyo's agents answer?
Monday to Sunday, 8 am to 11 pm US Eastern Time.
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