Aeroregional bookings: changes, cancellations and refunds with Touriyo
Aeroregional does not publish a phone line for the United States.
Aeroregional's own websiteaeroregional.net
Checked against the airline's own pages on 18 October 2026 路 all of Aeroregional's channels
Touriyo is an independent travel agency. We are not Aeroregional and we do not act on its behalf. The number on this page reaches Touriyo.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
Touriyo's service fee is quoted on the call, before you pay, and charged only when the service is confirmed. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
Aeroregional at a glance
Aeroregional (Servicio A茅reo Regional Regair C铆a. Ltda.) is an airline based in Ecuador, IATA code 6G, ICAO code RER.
This page brings together what Aeroregional publishes on its own website (aeroregional.net) about changing, cancelling and refunding tickets, its baggage rules and its own contact channels for one country, checked on 18 October 2026. Every rule below links to the Aeroregional page it comes from.
Touriyo is not Aeroregional. Touriyo's agents can handle an Aeroregional ticket that Touriyo issued, and for any other Aeroregional ticket they explain the rules and point you to the channel that can help.
What a Touriyo agent can do with an Aeroregional booking
- Change a flightTouriyo fee quoted on the call, before you pay
- Cancel a flightTouriyo fee quoted on the call, before you pay
- RefundsTouriyo fee quoted on the call, before you pay
- BaggageNo Touriyo fee for this service
- Talk to an agentNo Touriyo fee for this service
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
Contact Aeroregional directly
These are the numbers and pages Aeroregional publishes, copied exactly as the airline shows them. They are not Touriyo's.
Aeroregional does not publish a phone line for the United States.
Online, on Aeroregional's own website
- Contact page
- https://www.aeroregional.net/contacto
- Baggage rules and fees
- https://www.aeroregional.net/
- Loyalty program
- https://clubregionalplus.com/
Aeroregional's lines in other countries (1)
Ecuador
- Reservations and customer service
- +593 99 829 2124In Spanish
- Sales or airport office
- (09) 6 287 5885In Spanish
- Sales or airport office
- (09) 9 142 1958In Spanish
- Sales or airport office
- (07) 2 561 393In Spanish
- Sales or airport office
- (09) 8 742 3835In Spanish
- Sales or airport office
- (09) 8 286 4679In Spanish
- Sales or airport office
- (09) 8 343 7232In Spanish
- Sales or airport office
- (09) 9 295 6302In Spanish
- +593 99 829 2124
- (09) 6 287 5885
Checked against the airline's own pages on 18 October 2026
Changing an Aeroregional ticket
General observations: the penalty is charged according to the class the ticket was issued in, with no discount for seniors, children or disabled passengers; changes carry penalty plus fare difference where applicable; a senior-fare change does not pay a new issue fee; a ticket that already carries a penalty (EMD) cannot be changed again. No online self-service change tool found; the site points to WhatsApp +593 99 829 2124.
| Fare | Applies to | Fee |
|---|---|---|
| Tarifa C | all (price USD 170 per segment) | USD 1st change free (even after no-show); 2nd change 50Checked on 18 October 2026 |
| Tarifa J | all (price USD 151 per segment) | USD 1st change free up to 1 h before departure; 2nd change 50Checked on 18 October 2026 |
| Tarifa Z | all (price USD 135 per segment) | USD 1st change free up to 48 h before departure; 2nd change 50 + fare differenceChecked on 18 October 2026 |
| Tarifa Y | all (price USD 126 per segment) | USD 70 + fare difference; only one changeChecked on 18 October 2026 |
| Tarifa T | all (price USD 120 per segment) | USD 70 + fare difference; only one changeChecked on 18 October 2026 |
| Tarifa L | all (price USD 110 per segment) | No changesChecked on 18 October 2026 |
Sources: https://www.aeroregional.net/
Checked on 18 October 2026
Cancelling an Aeroregional ticket and getting a refund
Only Tarifa C is described as refundable: 'Tarifa reembolsable: si el pasajero solicita la devoluci贸n antes de su vuelo'; after a no-show there is no refund, only a free date change. The other fares' rules say nothing about refunds, and no cancellation/refund page, voucher policy or involuntary-refund rule is published on the site.
Refundable tickets: Tarifa C: refundable if requested before the flight; not refundable after no-show.
Sources: https://www.aeroregional.net/
Checked on 18 October 2026
Cancelling or changing right after booking with Aeroregional
No 24-hour or retracto rule published on aeroregional.net.
Sources: https://www.aeroregional.net/
Checked on 18 October 2026
Baggage on Aeroregional
Carry-on: 1 hand bag of 10 kg included at no extra cost ('1 Maleta mano 10Kg - Sin costo adicional'). Dimensions not published.
Checked bags: 1 hold bag of 23 kg included at no extra cost; Tarifa C includes two 23 kg hold bags. Dimensions not published.
Sources: https://www.aeroregional.net/
Checked on 18 October 2026
Name corrections on Aeroregional tickets
'Los tickets no son transferibles' (general observations of the fare table). No name-correction procedure or fee published.
Sources: https://www.aeroregional.net/
Checked on 18 October 2026
If you miss an Aeroregional flight
Tarifa C: one change without penalty after a no-show, but no refund. Other fares: no-show treatment not published.
Sources: https://www.aeroregional.net/
Checked on 18 October 2026
Aeroregional fare families
Aeroregional sells these fare families, each with its own change, refund and baggage rules:
- Tarifa C (USD 170 per segment, two 23 kg bags, refundable before the flight)
- Tarifa J (USD 151)
- Tarifa Z (USD 135)
- Tarifa Y (USD 126)
- Tarifa T (USD 120)
- Tarifa L (USD 110, no changes)
Sources: https://www.aeroregional.net/
Checked on 18 October 2026
Aeroregional's loyalty program
Aeroregional's loyalty program is Regional Plus ('Acumula Millas Regional Plus en todas tus compras'; login and sign-up on a separate domain). Miles and status are managed with Aeroregional, not with Touriyo.
Sources: https://clubregionalplus.com/
Checked on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other Aeroregional ticket: explain Aeroregional's published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that Aeroregional or another agency issued: only the issuer can.
- Decide or speed up a refund: Aeroregional decides and pays it.
What Aeroregional publishes about tickets bought through an agency
Payment methods listed: PayPal, bank deposit/transfer, PayPhone and Deuna; the buyer must send passenger name, booking code and route in the transaction detail to info@aeroregional.net.
Sources: aeroregional.net 路 checked on 18 October 2026
Checked against the airline's own pages on 18 October 2026
Questions people ask
Is Touriyo Aeroregional?
No. Touriyo is an independent travel agency. The number at the top of this page reaches Touriyo's agents, not Aeroregional. Aeroregional's own channels are listed on this page.
How do I contact Aeroregional directly?
Through the channels Aeroregional publishes, listed on this page by country with the hours the airline states, checked on 18 October 2026.
Can Touriyo change or cancel an Aeroregional ticket I bought somewhere else?
No. Only Aeroregional, or the agency that sold the ticket, can change or cancel it. A Touriyo agent explains Aeroregional's published rules, points you to the right channel and can book a new ticket if that works out better.
What does Touriyo charge?
To change, cancel or request a refund on a ticket Touriyo issued, the Touriyo fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the service is confirmed. Adding bags and advice by phone: no Touriyo fee.
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