Add bags to your Volaris booking with a Touriyo agent
Volaris' own number for the United States
+1 855 VOLARIS (8652747)
Checked against the airline's own pages on 18 October 2026 · all of Volaris' channels
Touriyo is an independent travel agency. We are not Volaris and we do not act on its behalf. The number on this page reaches Touriyo; Volaris' official channel is +1 855 VOLARIS (8652747) (source: cms.volaris.com/es/informacion-util/contacto, checked 18 October 2026).
Bag allowances and fees are set by Volaris and depend on the route and the fare. Below is what Volaris publishes, checked on 18 October 2026. If Touriyo issued your ticket, an agent adds the bags at Volaris' price, with no Touriyo fee.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
No Touriyo fee for this service. You pay only what the airline charges, quoted before you pay. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call with your booking reference.
- The agent reads the bag allowance of your ticket and tells you Volaris' published fee for extra bags.
- If Touriyo issued the ticket, the agent adds the bags at Volaris' price and sends you the receipt. Otherwise the agent tells you where Volaris sells bags for your booking.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Volaris publishes about this
- Carry-on: Artículo personal (all fares, including Zero): max 35 x 45 x 20 cm, under the seat. Equipaje de mano: max 55 x 40 x 25 cm and 10 kg; 'El peso total del equipaje de mano y el artículo personal no debe exceder los 20 kg en conjunto'.
- Checked bags: Max 158 cm linear; weight 'hasta 15 kg o 25 kg, según la tarifa contratada'. Zero: no checked bag. Básica: 1 checked bag up to 15 kg.
Checked against the airline's own pages on 18 October 2026
Sources: https://cms.volaris.com/es/informacion-util/politicas-de-equipaje/
Contact Volaris directly
These are the numbers and pages Volaris publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines Volaris publishes for the United States
- Reservations and customer service
- +1 855 VOLARIS (8652747)In Spanish and English · Toll-freeSource: cms.volaris.com
- Accessibility and special assistance
- TTY- +1 (855) 425-2002In English · Toll-freeSource: cms.volaris.com
Online, on Volaris' own website
- Manage a booking
- https://www.volaris.com
- Contact page
- https://cms.volaris.com/es/informacion-util/contacto/
- Chat
- https://m.me/viajavolaris
- Baggage rules and fees
- https://cms.volaris.com/es/informacion-util/politicas-de-equipaje/
- Group bookings
- https://cms.volaris.com/es/informacion-util/viajes-en-grupo/
- Loyalty program
- https://vclub.volaris.com/es-mx/y4/subscriptions/vclub
Volaris' lines in other countries (8)
Mexico
- Reservations and customer service
- +52 (55) 1102 8000In Spanish
- 55 5898 8599
- +52 55 6114 5083
Colombia
- Reservations and customer service
- +57 60 1744 3272In Spanish
Costa Rica
- Reservations and customer service
- +506 4000 0229In Spanish
El Salvador
- Reservations and customer service
- +503 2504 5540In Spanish
Guatemala
- Reservations and customer service
- +502 2301 3939In Spanish
Honduras
- Reservations and customer service
- +504 2263 0231In Spanish
Peru
- Reservations and customer service
- +5116449040In Spanish
Lines Volaris publishes for all other countries
- 55 5898 8599
- +52 55 6114 5083
Checked against the airline's own pages on 18 October 2026
Questions people ask
How much carry-on can I take on Volaris?
Artículo personal (all fares, including Zero): max 35 x 45 x 20 cm, under the seat. Equipaje de mano: max 55 x 40 x 25 cm and 10 kg; 'El peso total del equipaje de mano y el artículo personal no debe exceder los 20 kg en conjunto'. Checked against Volaris' own pages on 18 October 2026.
What is Volaris' checked baggage allowance?
Max 158 cm linear; weight 'hasta 15 kg o 25 kg, según la tarifa contratada'. Zero: no checked bag. Básica: 1 checked bag up to 15 kg. Checked against Volaris' own pages on 18 October 2026.
Does Touriyo charge for adding a bag?
No. You pay Volaris' baggage fee only.
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