Change your Volaris flight with a Touriyo agent
Volaris' own number for the United States
+1 855 VOLARIS (8652747)
Checked against the airline's own pages on 18 October 2026 路 all of Volaris' channels
Touriyo is an independent travel agency. We are not Volaris and we do not act on its behalf. The number on this page reaches Touriyo; Volaris' official channel is +1 855 VOLARIS (8652747) (source: cms.volaris.com/es/informacion-util/contacto, checked 18 October 2026).
If Touriyo issued your ticket, an agent reads its fare rules, quotes what Volaris charges plus Touriyo's fee in one total and changes it once you agree. If you bought it from Volaris or another agency, only they can change that ticket: the agent explains Volaris' published rules, points you to the right channel and can book a new ticket if that works out better.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call the number on this page with your booking reference and the name on the ticket.
- If Touriyo issued your ticket, the agent reads its fare rules, tells you what Volaris charges for the change and quotes one total with Touriyo's fee.
- If you bought the ticket from Volaris or another agency, the agent explains Volaris' published rules, tells you which channel can change it and compares the change with a new ticket, which we can book if it costs less.
- Nothing is charged until you agree to a quoted total. Touriyo's fee is charged only when the change or the new ticket is confirmed.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Volaris publishes about this
- Groups (10+), all: first itinerary change: no change fee, fare difference applies; second change onward: change fee + difference
- Right after booking: Zero and B谩sica: cancellation within 24 hours after purchase for domestic flights (up to 7 days for international flights), refund to the original payment method.
Checked against the airline's own pages on 18 October 2026
Sources: https://cms.volaris.com/es/informacion-util/antes-de-tu-vuelo/cambia-tu-vuelo/, https://cms.volaris.com/es/informacion-util/viajes-en-grupo/
Contact Volaris directly
These are the numbers and pages Volaris publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines Volaris publishes for the United States
- Reservations and customer service
- +1 855 VOLARIS (8652747)In Spanish and English 路 Toll-freeSource: cms.volaris.com
- Accessibility and special assistance
- TTY- +1 (855) 425-2002In English 路 Toll-freeSource: cms.volaris.com
Online, on Volaris' own website
- Manage a booking
- https://www.volaris.com
- Contact page
- https://cms.volaris.com/es/informacion-util/contacto/
- Chat
- https://m.me/viajavolaris
- Baggage rules and fees
- https://cms.volaris.com/es/informacion-util/politicas-de-equipaje/
- Group bookings
- https://cms.volaris.com/es/informacion-util/viajes-en-grupo/
- Loyalty program
- https://vclub.volaris.com/es-mx/y4/subscriptions/vclub
Volaris' lines in other countries (8)
Mexico
- Reservations and customer service
- +52 (55) 1102 8000In Spanish
- 55 5898 8599
- +52 55 6114 5083
Colombia
- Reservations and customer service
- +57 60 1744 3272In Spanish
Costa Rica
- Reservations and customer service
- +506 4000 0229In Spanish
El Salvador
- Reservations and customer service
- +503 2504 5540In Spanish
Guatemala
- Reservations and customer service
- +502 2301 3939In Spanish
Honduras
- Reservations and customer service
- +504 2263 0231In Spanish
Peru
- Reservations and customer service
- +5116449040In Spanish
Lines Volaris publishes for all other countries
- 55 5898 8599
- +52 55 6114 5083
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other Volaris ticket: explain Volaris' published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that Volaris or another agency issued: only the issuer can.
- Decide or speed up a refund: Volaris decides and pays it.
What Volaris publishes about tickets bought through an agency
The groups page distinguishes agencies as well. No HTML statement found about servicing agency-issued tickets.
Sources: cms.volaris.com 路 checked on 18 October 2026
Questions people ask
Can Touriyo change a ticket I bought directly from Volaris?
No. Only Volaris can change a ticket it issued, and only the issuing agency can change one bought from an agency. A Touriyo agent explains Volaris' published rules, points you to the right channel and, if a new ticket works out better, can book it for you.
What does Volaris charge to change a ticket?
It depends on the fare. Volaris publishes: Groups (10+), all: first itinerary change: no change fee, fare difference applies; second change onward: change fee + difference. Checked against Volaris' own pages on 18 October 2026.
What does Touriyo charge to change a Volaris flight?
Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, together with what Volaris charges. It is charged only when the change is confirmed.
Is Touriyo part of Volaris?
No. Touriyo is an independent travel agency. The number at the top of this page reaches Touriyo's agents, not Volaris. Volaris' own channels are listed on this page.
Other help with Volaris
Other airlines
- Aer Lingus
- Aerom茅xico
- Aeroregional
- Air Canada
- Air Europa
- Air France
- Air India
- Air Panama
- Akasa Air
- ANA
- American Airlines
- Austrian Airlines
- Avelo Airlines
- Avianca
- Avior Airlines
- Azul Linhas A茅reas
- Boliviana de Aviaci贸n
- Breeze Airways
- British Airways
- Caribbean Airlines
- Cathay Pacific
- Clic
- Delta Air Lines
- easyJet
- Emirates
- Etihad Airways
- Frontier Airlines
- GOL Linhas A茅reas
- Iberia
- IndiGo
- ITA Airways
- Japan Airlines
- JetBlue
- KLM Royal Dutch Airlines
- Korean Air
- LASER Airlines
- LATAM Airlines
- LEVEL
- LOT Polish Airlines
- Lufthansa
- Norwegian
- Paranair
- Philippine Airlines
- Plus Ultra L铆neas A茅reas
- Qatar Airways
- Ryanair
- SAS Scandinavian Airlines
- SATENA
- Singapore Airlines
- SKYhigh Dominicana
- Southwest Airlines
- Sun Country Airlines
- SWISS
- TAP Air Portugal
- Turkish Airlines
- United Airlines
- Virgin Atlantic
- Viva Aerobus
- Vueling
- WestJet
- Wingo
- Wizz Air
Airline names and trademarks belong to their owners and are used here to describe the service we provide. If you represent an airline and believe this page misuses your mark, use our brand policy form