Korean Air bookings: changes, cancellations and refunds with Touriyo

International fare table: Economy Saver (booking classes L,U,Q,T) change 'Fee applied'; Economy Standard (S,H,E,K,L,U,Q,T) 'Fee applied'; Economy Flex - Y free of charge, B and M 'Fee applied'. Premium Standard (V,W) fee applied, Premium Flex free. Prestige Standard (D,I,R) and Plus (C) fee applied, Prestige Flex (J) free. First Class (F) free of charge. Online change: My Trips > Change booking (5 steps; price difference and payment shown before confirming). A ticket service fee is charged if you buy or change a ticket at a service center or an airport/local branch office: international flights KRW 30,000, domestic KRW 5,000 (VAT included); exempt: First and Prestige tickets, unaccompanied minors and infants without a seat, extra-seat tickets, prepaid tickets / credit-voucher purchases, reissued tickets for international changes. A lounge penalty (KRW 500,000 / USD 500 / CAD 500 / JPY 50,000 international) applies if you use the lounge and do not board.

Refunds may be requested within 30 days of the ticket expiration date; only the passenger can apply (an agent needs a power of attorney). Cancel & Refund in My Trips, or the Service Center. International flights departing from Korea: the refund penalty depends on when you cancel; departing outside Korea: refund penalties follow the fare rules. Refund service charge on international tickets: KRW 30,000 / USD 30 / CAD 35 / JPY 2,500 / IDR 430,000 / EUR 30 (other currencies USD 30). Refund approval 'typically within 3 business days'; card refunds 'typically processed within 1 to 4 weeks after approval' through the card company; cash deposited to the ticket holder's account; tickets paid by card cannot be refunded in cash. Combined fares take the more restrictive refund rule; award and group tickets follow separate rules; booking and additional services are cancelled on refund. Tickets bought from another airline or a travel agency: contact them. Customer Service Plan (US): 'Penalty will not be applied as long as you cancel reservation and request refund within a certain period after purchase'.

Refundable tickets: Free of charge on First Class, Economy Flex Y, Premium Flex and Prestige Flex (J); fee applied on Saver, Standard, Plus and Flex B/M; combined fares use the stricter fare; award and group tickets have their own rules.

Customer Service Plan item 4 (US passengers): 'Penalty will not be applied as long as you cancel reservation and request refund within a certain period after purchase' - the length of that period is not printed in the text captured.

Carry-on: Economy and Premium: one carry-on bag plus one personal item, total not more than 10 kg; carry-on within 115 cm in total or 55 x 40 x 20 cm (including handles and wheels); personal item not more than 40 x 30 x 15 cm. First and Prestige: two carry-on bags, total not more than 18 kg (40 lb), each within 115 cm or 55 x 40 x 20 cm.

Checked bags: International flights (excluding the U.S./Brazil): Economy (Saver) 1 bag up to 23 kg; Economy (excluding Saver) and Premium 1 bag up to 23 kg; Prestige 2 bags up to 32 kg each; First 3 bags up to 32 kg each. Flights to/from the Americas (excluding Brazil): Economy (Saver) 1 bag up to 23 kg; Economy (excluding Saver) and Premium 2 bags up to 23 kg each; Prestige 2 bags up to 32 kg each; First 3 bags up to 32 kg each. Some countries restrict bags over 32 kg / 70 lb or 158 cm / 62 in. Infant: 1 bag + foldable stroller + car seat on international flights. Codeshare flights follow the codeshare agreement (Delta, American, Air France, KLM, JAL, Etihad, Air Canada etc. follow Korean Air rules; Emirates, WestJet, LATAM, Aeromexico follow the operating airline).

No-show fee, international flights (varies by country of origin; reissue and refund fees apply separately; same fee for award tickets): Economy KRW 100,000 / USD 100 / CAD 100 / IDR 1,532,000; Premium KRW 200,000 / USD 200 / CAD 200; Prestige and First KRW 300,000 / USD 300 / CAD 300; Korea domestic KRW 15,000 one way. Failing to board after entering the departure area (booking classes F/J and Y): long-haul (Americas, Europe, Middle East, Oceania, Africa) departing overseas refund fee USD 500 (F/J; CAD 300 from Canada) or USD 200 (Y; CAD 200 from Canada), reissue fee USD 300 (F/J) or USD 120 (Y); medium-haul (Southeast Asia, Southwest Asia, Tashkent) refund USD 300 / USD 100, reissue USD 180 / USD 60; short-haul (Japan, China, Hong Kong, Taiwan, Mongolia, Vladivostok, Irkutsk) refund USD 100 / USD 70, reissue USD 60 / USD 40.

Korean Air sells these fare families, each with its own change, refund and baggage rules:

• Economy: Saver / Standard / Flex
• Premium: Standard / Flex
• Prestige: Standard / Plus / Flex
• First Class
• Earlier fares: Saver (T), Standard (S,H,E,K,L,U,Q), Flex (Y,B,M) listed as 'previous international fares'

Korean Air's loyalty program is Korean Air SKYPASS (post-integration program with Asiana Club; new SKYPASS Elite tier announced 28 Sep 2026). Miles and status are managed with Korean Air, not with Touriyo.

Korean Air - Asiana Airlines integration: Asiana (OZ) flights departing on or after 17 Dec 2026 will operate under Korean Air (KE) flight numbers; booking and ticket data are being transferred in phases from 2 Nov 2026 (domestic) and 4 Nov-3 Dec 2026 (international), booking references unchanged; new SKYPASS Elite tier and mileage integration notices (Sep 2026); phishing alert 20 Aug 2026; recalled power banks prohibited (2 Oct 2026); Brazil baggage allowance cut for tickets issued on/after 30 Jun 2025.

• Korean Air / Asiana integrate: Asiana (OZ) flights departing on/after 17 December 2026 run under Korean Air (KE) numbers; booking data transfers from 2 November 2026; Asiana changes/refunds go to Asiana or the agency until 16 December, then to Korean Air or the agency. Checked on 18 October 2026.

Refund page: 'To request a refund, contact your ticketing agency within 30 days of the ticket expiration date. If you purchased your ticket from another airline or a travel agency (not Korean Air), please contact them for assistance.' Agent-submitted refunds need ID of passenger and agent plus a power of attorney. Ticket service fee applies when a ticket is purchased or changed at a service center or airport/local branch. For Asiana tickets: until 16 Dec 2026 contact Asiana or the agency; from 17 Dec 2026 Korean Air or the agency.