Talk to a Touriyo agent about your Avianca booking

Avianca's own number for the United States

Checked against the airline's own pages on 18 October 2026 · all of Avianca's channels

Touriyo is an independent travel agency. We are not Avianca and we do not act on its behalf. The number on this page reaches Touriyo; Avianca's official channel is +1 786 482 6582 (source: www.avianca.com/es/sobre-nosotros/contactanos, checked 18 October 2026).

The number at the top of this page reaches Touriyo, an independent travel agency, not Avianca. Avianca's own channels are listed below. A Touriyo agent explains what Avianca allows on your ticket and what each step costs before you pay; tickets Touriyo issued can be changed, cancelled and refunded through us.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.

Or we call you

No Touriyo fee for this service. You pay only what the airline charges, quoted before you pay. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

Call the Touriyo number on this page. The agent answers as Touriyo, so you always know who you are talking to.
Tell the agent what you need. They explain what Avianca allows on your ticket and what Touriyo charges, if anything.
Nothing is charged until you agree to a quoted total.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What Avianca publishes about this

Avianca publishes its own phone lines for 28 countries, listed on this page with the hours it states.
Avianca publishes a WhatsApp channel.
Bookings made directly with Avianca can be managed on its website.

Checked against the airline's own pages on 18 October 2026

Sources: https://www.avianca.com/es/sobre-nosotros/contactanos, https://www.avianca.com/en/about-us/contact-us

Contact Avianca directly

These are the numbers and pages Avianca publishes, copied exactly as the airline shows them. They are not Touriyo's.

Lines Avianca publishes for the United States

Reservations and customer service: +1 786 482 6582In Spanish and EnglishSource: avianca.com
Reservations and customer service: +1 866 919 0081In English and Spanish · Toll-freeSource: avianca.com
Accessibility and special assistance: +1 844 413 7044In English · Toll-freeSource: avianca.com

Online, on Avianca's own website

Manage a booking: https://gestiona.avianca.com/es
Online check-in: https://www.avianca.com/es/mi-reserva/servicios/check-in-online
Contact page: https://www.avianca.com/es/sobre-nosotros/contactanos
Refund requests: https://www.avianca.com/es/mi-reserva/servicios/cambios-y-reembolsos
Baggage rules and fees: https://www.avianca.com/es/mi-reserva/prepara-tu-viaje/equipaje
Group bookings: https://www.avianca.com/es/reservar/viaja-en-grupo
Loyalty program: https://www.avianca.com/es/lifemiles

Avianca's lines in other countries (28)

Colombia

Reservations and customer service: +57 601 794 8488In Spanish
Reservations and customer service: +57 601 307 3940In Spanish
Reservations and customer service: +57 01 800 018 9810In Spanish · Toll-free

Aruba

Reservations and customer service: +297 588 0059In Spanish and English

Costa Rica

Reservations and customer service: +506 4002 3320In Spanish

Curaçao

Reservations and customer service: +5999 846 0046In Spanish and English

Dominican Republic

Reservations and customer service: +1 829 607 2143In Spanish

El Salvador

Reservations and customer service: +503 2113 0483In Spanish

Guatemala

Reservations and customer service: +502 2314 0941In Spanish

Honduras

Reservations and customer service: +504 2262 0036In Spanish

Nicaragua

Reservations and customer service: +505 7517 5270In Spanish

Panama

Reservations and customer service: +507 833 7665In Spanish
Reservations and customer service: +507 800 203 5648In Spanish · Toll-free

Argentina

Reservations and customer service: +54 115 219 5538In Spanish
Reservations and customer service: +54 0800 345 0897In Spanish · Toll-free

Bolivia

Reservations and customer service: +591 5072 1033In Spanish

Chile

Reservations and customer service: +56 22 583 0466In Spanish
Reservations and customer service: +56 800 004 145In Spanish · Toll-free

Ecuador

Reservations and customer service: +593 2342 2641In Spanish

Paraguay

Reservations and customer service: +595 009 800 110 555In Spanish · Toll-free

Peru

Reservations and customer service: +51 1 701 3435In Spanish
Reservations and customer service: +51 0 800 80459In Spanish · Toll-free

Uruguay

Reservations and customer service: +598 000 405 4036In Spanish · Toll-free

Spain

Reservations and customer service: +34 800 000 010In Spanish · Toll-free
Reservations and customer service: +34 912 159 076In Spanish
Reservations and customer service: +34 930 038 052In Spanish
Sales or airport office: +34 913 337 053In Spanish

Puerto Rico

Reservations and customer service: +1 786 482 6582In Spanish and English
Reservations and customer service: +1 866 919 0081In Spanish and English · Toll-free

Mexico

Reservations and customer service: +52 555 091 3136In Spanish
Reservations and customer service: +52 800 953 2753In Spanish · Toll-free

United Kingdom

Reservations and customer service: +44 203 807 6060In English and Spanish
Reservations and customer service: +44 800 026 0402In English and Spanish · Toll-free
Sales or airport office: +44 208 976 7846In English · Hours Avianca publishes: Every day 17:00 to 20:00

Brazil

Reservations and customer service: +55 1152 410 624In Portuguese
Reservations and customer service: +55 0800 727 8957In Portuguese · Toll-free
Complaints: +55 0800 724 8753In Portuguese · Toll-free
Accessibility and special assistance: +55 0800 724 8754In Portuguese · Toll-free

Canada

Reservations and customer service: +1 437 442 9611In English and Spanish
Reservations and customer service: +1 800 722 8222In English and Spanish · Toll-free

France

Reservations and customer service: +33 157 959 469In French and Spanish

Germany

Reservations and customer service: +49 893 704 0237In German and Spanish
Reservations and customer service: +49 800 627 1070In German and Spanish · Toll-free

Guyana

Reservations and customer service: +592 226 0090In English
Reservations and customer service: +592 510 9751In English

Venezuela

Reservations and customer service: +58 261 770 0048In Spanish

Lines Avianca publishes for all other countries

WhatsApp: +57 311 400 6797

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

Change, cancel, request refunds and add bags on tickets Touriyo issued.
On any other Avianca ticket: explain Avianca's published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

Change, cancel or refund a ticket that Avianca or another agency issued: only the issuer can.
Decide or speed up a refund: Avianca decides and pays it.

What Avianca publishes about tickets bought through an agency

Avianca states repeatedly that tickets bought through a travel agency must be handled with the agency: refunds ('Si compraste tu tiquete en una agencia de viajes, debes gestionar el reembolso directamente con ellos'), voluntary changes on Clic Air-operated flights ('Si hiciste tu reserva por medio de una agencia de viajes, deberás ponerte en contacto con ellos para solicitar el cambio'), name corrections ('comunícate con ellos directamente para hacer tu solicitud') and group itinerary changes ('Si compraste por agencia de viajes, debes gestionar los cambios directamente con ellos'). The Colombian retracto applies to purchases in online channels including 'agencias de viajes online'. Avianca publishes a dedicated 'Línea para agencias de viaje' in Colombia: +57 01 800 0183 098. Self-service re-accommodation for airline-caused disruptions is at https://booking.avianca.com/servicing/self-reaccommodation/retrieve.

Sources: booking.avianca.com · checked on 18 October 2026

Questions people ask

Is this number Avianca?

No. It reaches Touriyo, an independent travel agency. Avianca's own channels are listed on this page.

Why call Touriyo instead of Avianca?

One Touriyo agent explains your options, compares a change with a new ticket, books another airline if that works out better and quotes one total before you pay. Calling Avianca directly costs no agency fee.

When do Touriyo's agents answer?

Monday to Sunday, 8 am to 11 pm US Eastern Time.

Other help with Avianca

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