Add bags to your Avianca booking with a Touriyo agent

Avianca's own number for the United States

Checked against the airline's own pages on 18 October 2026 · all of Avianca's channels

Touriyo is an independent travel agency. We are not Avianca and we do not act on its behalf. The number on this page reaches Touriyo; Avianca's official channel is +1 786 482 6582 (source: www.avianca.com/es/sobre-nosotros/contactanos, checked 18 October 2026).

Bag allowances and fees are set by Avianca and depend on the route and the fare. Below is what Avianca publishes, checked on 18 October 2026. If Touriyo issued your ticket, an agent adds the bags at Avianca's price, with no Touriyo fee.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.

Or we call you

No Touriyo fee for this service. You pay only what the airline charges, quoted before you pay. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

Call with your booking reference.
The agent reads the bag allowance of your ticket and tells you Avianca's published fee for extra bags.
If Touriyo issued the ticket, the agent adds the bags at Avianca's price and sends you the receipt. Otherwise the agent tells you where Avianca sells bags for your booking.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What Avianca publishes about this

Carry-on: Personal item free in all fares: max 45 × 35 × 20 cm, under the seat. Carry-on bag: max 10 kg and 55 × 35 × 25 cm including wheels and handles; included in Light, Classic, Flex, Business Classic and Business Flex; not included in Basic (sold as an add-on).
Checked bags: Economy: 23 kg per piece, max 158 cm linear (alto + largo + ancho). Business: 32 kg per piece.
Fees: Carry-on (Basic fare): Colombia domestic desde COP 79.900 on avianca.com / desde COP 140.000 at online check-in or airport; Ecuador and Guatemala domestic desde USD 30 / 45. 1st checked bag (Basic/Light): Colombia domestic desde 79.900 COP; Ecuador/Guatemala domestic desde 30 USD; to/from Central America or the Caribbean desde 60 USD; to/from South America, Brazil, Mexico-South America desde 80 USD; to/from North America desde 85 USD; to Europe desde 95 USD / from Europe desde 95 EUR (prices for purchases more than 48 h before departure; higher at the airport). 2nd bag: Colombia desde 160.000 COP; international desde 110 USD (North America desde 140 USD; Europe desde 150 USD/EUR).

Checked against the airline's own pages on 18 October 2026

Sources: https://www.avianca.com/es/mi-reserva/prepara-tu-viaje/equipaje, https://ayuda.avianca.com/hc/es/articles/13080259544219, https://ayuda.avianca.com/hc/es/articles/13081204585883, https://ayuda.avianca.com/hc/es/articles/13080382443803, https://ayuda.avianca.com/hc/es/articles/13081216698907

Contact Avianca directly

These are the numbers and pages Avianca publishes, copied exactly as the airline shows them. They are not Touriyo's.

Lines Avianca publishes for the United States

Reservations and customer service: +1 786 482 6582In Spanish and EnglishSource: avianca.com
Reservations and customer service: +1 866 919 0081In English and Spanish · Toll-freeSource: avianca.com
Accessibility and special assistance: +1 844 413 7044In English · Toll-freeSource: avianca.com

Online, on Avianca's own website

Manage a booking: https://gestiona.avianca.com/es
Online check-in: https://www.avianca.com/es/mi-reserva/servicios/check-in-online
Contact page: https://www.avianca.com/es/sobre-nosotros/contactanos
Refund requests: https://www.avianca.com/es/mi-reserva/servicios/cambios-y-reembolsos
Baggage rules and fees: https://www.avianca.com/es/mi-reserva/prepara-tu-viaje/equipaje
Group bookings: https://www.avianca.com/es/reservar/viaja-en-grupo
Loyalty program: https://www.avianca.com/es/lifemiles

Avianca's lines in other countries (28)

Colombia

Reservations and customer service: +57 601 794 8488In Spanish
Reservations and customer service: +57 601 307 3940In Spanish
Reservations and customer service: +57 01 800 018 9810In Spanish · Toll-free

Aruba

Reservations and customer service: +297 588 0059In Spanish and English

Costa Rica

Reservations and customer service: +506 4002 3320In Spanish

Curaçao

Reservations and customer service: +5999 846 0046In Spanish and English

Dominican Republic

Reservations and customer service: +1 829 607 2143In Spanish

El Salvador

Reservations and customer service: +503 2113 0483In Spanish

Guatemala

Reservations and customer service: +502 2314 0941In Spanish

Honduras

Reservations and customer service: +504 2262 0036In Spanish

Nicaragua

Reservations and customer service: +505 7517 5270In Spanish

Panama

Reservations and customer service: +507 833 7665In Spanish
Reservations and customer service: +507 800 203 5648In Spanish · Toll-free

Argentina

Reservations and customer service: +54 115 219 5538In Spanish
Reservations and customer service: +54 0800 345 0897In Spanish · Toll-free

Bolivia

Reservations and customer service: +591 5072 1033In Spanish

Chile

Reservations and customer service: +56 22 583 0466In Spanish
Reservations and customer service: +56 800 004 145In Spanish · Toll-free

Ecuador

Reservations and customer service: +593 2342 2641In Spanish

Paraguay

Reservations and customer service: +595 009 800 110 555In Spanish · Toll-free

Peru

Reservations and customer service: +51 1 701 3435In Spanish
Reservations and customer service: +51 0 800 80459In Spanish · Toll-free

Uruguay

Reservations and customer service: +598 000 405 4036In Spanish · Toll-free

Spain

Reservations and customer service: +34 800 000 010In Spanish · Toll-free
Reservations and customer service: +34 912 159 076In Spanish
Reservations and customer service: +34 930 038 052In Spanish
Sales or airport office: +34 913 337 053In Spanish

Puerto Rico

Reservations and customer service: +1 786 482 6582In Spanish and English
Reservations and customer service: +1 866 919 0081In Spanish and English · Toll-free

Mexico

Reservations and customer service: +52 555 091 3136In Spanish
Reservations and customer service: +52 800 953 2753In Spanish · Toll-free

United Kingdom

Reservations and customer service: +44 203 807 6060In English and Spanish
Reservations and customer service: +44 800 026 0402In English and Spanish · Toll-free
Sales or airport office: +44 208 976 7846In English · Hours Avianca publishes: Every day 17:00 to 20:00

Brazil

Reservations and customer service: +55 1152 410 624In Portuguese
Reservations and customer service: +55 0800 727 8957In Portuguese · Toll-free
Complaints: +55 0800 724 8753In Portuguese · Toll-free
Accessibility and special assistance: +55 0800 724 8754In Portuguese · Toll-free

Canada

Reservations and customer service: +1 437 442 9611In English and Spanish
Reservations and customer service: +1 800 722 8222In English and Spanish · Toll-free

France

Reservations and customer service: +33 157 959 469In French and Spanish

Germany

Reservations and customer service: +49 893 704 0237In German and Spanish
Reservations and customer service: +49 800 627 1070In German and Spanish · Toll-free

Guyana

Reservations and customer service: +592 226 0090In English
Reservations and customer service: +592 510 9751In English

Venezuela

Reservations and customer service: +58 261 770 0048In Spanish

Lines Avianca publishes for all other countries

WhatsApp: +57 311 400 6797

Checked against the airline's own pages on 18 October 2026

Questions people ask

How much carry-on can I take on Avianca?

Personal item free in all fares: max 45 × 35 × 20 cm, under the seat. Carry-on bag: max 10 kg and 55 × 35 × 25 cm including wheels and handles; included in Light, Classic, Flex, Business Classic and Business Flex; not included in Basic (sold as an add-on). Checked against Avianca's own pages on 18 October 2026.

What is Avianca's checked baggage allowance?

Economy: 23 kg per piece, max 158 cm linear (alto + largo + ancho). Business: 32 kg per piece. Checked against Avianca's own pages on 18 October 2026.

What does Avianca charge for bags?

Carry-on (Basic fare): Colombia domestic desde COP 79.900 on avianca.com / desde COP 140.000 at online check-in or airport; Ecuador and Guatemala domestic desde USD 30 / 45. 1st checked bag (Basic/Light): Colombia domestic desde 79.900 COP; Ecuador/Guatemala domestic desde 30 USD; to/from Central America or the Caribbean desde 60 USD; to/from South America, Brazil, Mexico-South America desde 80 USD; to/from North America desde 85 USD; to Europe desde 95 USD / from Europe desde 95 EUR (prices for purchases more than 48 h before departure; higher at the airport). 2nd bag: Colombia desde 160.000 COP; international desde 110 USD (North America desde 140 USD; Europe desde 150 USD/EUR). Checked against Avianca's own pages on 18 October 2026.

Does Touriyo charge for adding a bag?

No. You pay Avianca's baggage fee only.

Other help with Avianca

Other airlines

Airline names and trademarks belong to their owners and are used here to describe the service we provide. If you represent an airline and believe this page misuses your mark, use our brand policy form