Ryanair bookings: changes, cancellations and refunds with Touriyo

Flights can be changed online in My Bookings up to 2.5 hours before the scheduled departure of the original or new flight (whichever is earlier). A change fee is charged per passenger per one-way flight: €/£45 online, €/£60 through an agent or at the airport, plus any difference between the original fare/optional fees and the current ones; if the new fare is cheaper the difference is not refunded. Route changes and changes to a return after flying the outbound follow the same rules (some only by call centre or airport desk). 24-hour grace period: within 24 hours of the original booking minor errors (dates/times) and route reversal can be corrected without the change fee (fare difference still applies). Flexi Plus fare: change flight or route without the change fee (same route on the day of travel free; other routes/dates pay only the fare difference) up to one hour before departure; services transfer if available. Bookings or changes made through the contact centre cost more than online.

'Ryanair tickets are generally non-refundable. If your flight operated and you didn't travel, you're not entitled to a refund.' Refunds are due when Ryanair cancels the flight, fails to operate it reasonably to schedule or denies boarding, under the Passenger Rights Regulations, and when an immediate family member not travelling dies within 10 days before the flight or someone on the booking dies before the trip. Government taxes on unused flights can be refunded less a €/£20 administration fee per passenger. Refunds for disruption are requested online; bookings made through an online travel agent need a customer verification form so Ryanair can pay the passenger directly (in some cases the refund goes back to the agent, who must then pass it on). Refund timing and the Ryanair Wallet are covered in the Refunds help section.

Refundable tickets: No fare is voluntarily refundable; exceptions: airline cancellation/denied boarding, bereavement (immediate family within 10 days before the flight, or a passenger on the booking), government tax refund minus €/£20 fee.

Only a change grace period, not a refund: 'We allow a grace period of 24 hours from the time of your original booking to correct any minor errors you may have made (dates/times) free of charge' and to reverse a wrongly booked route, paying only any fare difference. No 24-hour free cancellation (tickets are non-refundable). Name swaps (first/last) are free within 48 hours of booking.

Carry-on: All fares: one small personal bag 40 x 30 x 20 cm under the seat, free. 'Priority & 2 Cabin Bags' adds a 10 kg bag 55 x 40 x 20 cm in the overhead locker and priority boarding (€/£12.49-36 at booking, €/£19.99-45.50 later). Infants: no cabin allowance but a 5 kg baby bag 45 x 35 x 20 cm and two baby equipment items free.

Checked bags: Optional: 10 kg check-in bag, 20 kg check-in bags (up to 3), 23 kg check-in bag (1). Bags dropped at the check-in desk before security.

Fees: Table of fees (per flight): 10 kg check-in bag €/£10.49-44.99 at booking, €/£24-75 after; 20 kg €/£21.49-59.99 / €/£39.99-75; 23 kg €/£28.99-80.99 / €/£54-97; excess baggage €/£13 per kilo; bike €/£60-75; large sports item €/£60-70; sports equipment €/£40-45; ski €/£45-50; golf €/£40-50; musical instrument €/£60-75; special declaration of value €/£50; airport check-in fee €/£55 (Spain 30, Austria 40); infant fee €/£25; missed departure fee €/£100. VAT applies on some domestic routes.

Name changes are allowed on all bookings: full name changes online up to 24 hours before departure, or through the contact centre or at the airport up to 2 hours before, for a fee of €/£115 online or €/£160 through an agent, per passenger, applied to all flights in the booking; not possible once a flight has departed. Free corrections: swapping first and last name once per passenger within 48 hours of booking, and up to three characters per name once, up to 48 hours before departure. Middle names and second surnames are not required. Transferring the booking to another person is allowed by paying the name change fee. Flexi Plus does not waive name-change fees.

Point-to-point model: 'If you decide not to travel on your outbound flight (the first leg of your journey), your return flight will not be cancelled.' No refund for unused flights (taxes refundable less €/£20). The fees table lists a 'Missed Departure Fee' of €/£100 (post booking/airport).

EU261 article: applies to passengers departing from or arriving into the EU/EEA; not everyone is eligible; compensation €250 (1,500 km or less), €400 (intra-EU over 1,500 km and other flights 1,500-3,500 km), €600 (non-internal EU flights over 3,500 km). UK Air Passenger Rights 2019: departures from the UK, or to the UK on an EU/UK carrier, or to the EU on a UK carrier: £220 / £350 / £520. Separate articles cover care entitlements, applying for compensation, reasons compensation is not paid, ADR and the airline's warning about claims management companies; cancellations with more/less than 14 days' notice and delays of 2+ hours have their own options articles.

Ryanair sells these fare families, each with its own change, refund and baggage rules:

• Flexi Plus
• Standard fare with optional 'Priority & 2 Cabin Bags' and check-in bags

Fees table (2024-2026) shows flight change €/£45 online / 60 agent and name change €/£115 online / 160 agent; new article (2025) on the point-to-point return policy; 23 kg check-in bag option listed.

Online travel agent bookings: Ryanair usually has no contact or payment details, so refunds need a customer verification form or a Letter of Authority, and some refunds are paid back to the OTA. Changes made through the contact centre cost more than online (change fee 60 vs 45; name change 160 vs 115; 'Link Booking Fee' €/£30 through an agent; booking fee €/£50). 'Remember that reservations or changes to reservations made through our Contact Center will incur higher charges if the reservation or change could have been made online.'