Add bags to your Viva Aerobus booking with a Touriyo agent
Viva Aerobus' own number for the United States
866 359 8482Hours Viva Aerobus publishes: 24/7
Checked against the airline's own pages on 18 October 2026 路 all of Viva Aerobus' channels
Touriyo is an independent travel agency. We are not Viva Aerobus and we do not act on its behalf. The number on this page reaches Touriyo; Viva Aerobus' official channel is 866 359 8482 (source: www.vivaaerobus.com/es-mx/info/sobre-nosotros/contacto, checked 18 October 2026).
Bag allowances and fees are set by Viva Aerobus and depend on the route and the fare. Below is what Viva Aerobus publishes, checked on 18 October 2026. If Touriyo issued your ticket, an agent adds the bags at Viva Aerobus' price, with no Touriyo fee.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
No Touriyo fee for this service. You pay only what the airline charges, quoted before you pay. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call with your booking reference.
- The agent reads the bag allowance of your ticket and tells you Viva Aerobus' published fee for extra bags.
- If Touriyo issued the ticket, the agent adds the bags at Viva Aerobus' price and sends you the receipt. Otherwise the agent tells you where Viva Aerobus sells bags for your booking.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Viva Aerobus publishes about this
- Carry-on: Personal item included in all fares. Carry-on by fare/combo: 'Maleta de mano de 10 kg' or 'Maleta de mano (15 kg)'; Zero fare includes only the personal item (carry-on sold separately).
- Checked bags: Checked bag allowance depends on the fare/combo: 15 kg or 25 kg, max 158 cm linear. Extra bags of 15, 20, 25 or 32 kg can be bought; weight increases from 20 to 32 kg are sold as 'Incremento equipaje'.
- Fees: Fee page updated February 2026 (per passenger per segment; ranges by route/season/channel). Domestic MXN - online / point of sale / airport: Maleta de mano 10 kg $561 / $583-$1520 / $1321-$1520; Maleta de mano 15 kg $701 / $729-$1899 / $1651-$1899; Maleta extra 15 kg $728-$1300 / $728-$1544 / -; Maleta extra 20 kg $770-$1597 / $1898-$2798 / $2433-$2798; Maleta extra 25 kg $922-$1950 / $2317-$3432 / $2984-$3432; Maleta extra 32 kg $1004-$2148 / $2152-$3450 / $2999-$3450; Incremento 20 kg $186 / $425-$575 / $500-$575; Incremento 25 kg $344 / $850-$1150 / $1000-$1150; Exceso en dimensiones $920 (POS) / $800-$920 (airport); Documentaci贸n en puertas $2798 / $2433-$2798. International USD (web JFK/ORD/LAX/DEN vs other destinations; airport): carry-on 10 kg $31-$34 / $43-$61 (airport $92); carry-on 15 kg $38-$43 / $53-$76 (airport $115); extra bag 15 kg $40-$90 / $75 (airport $90); extra 20 kg $42-$162 / $115-$120 (airport $138-$180); extra 25 kg $50-$246 / $154-$160 (airport $188-$273); extra 32 kg $55-$291 / $161-$169 (airport $215-$323); oversize $131 / $114 at airport.
Checked against the airline's own pages on 18 October 2026
Sources: https://www.vivaaerobus.com/es-mx/adicionales/nuestros-cargos, https://www.vivaaerobus.com/es-mx/legal/terminos-y-condiciones, https://www.vivaaerobus.com/es-mx/servicios/viva-grupos
Contact Viva Aerobus directly
These are the numbers and pages Viva Aerobus publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines Viva Aerobus publishes for the United States
- Reservations and customer service
- 866 359 8482In Spanish and English 路 Toll-free 路 Hours Viva Aerobus publishes: 24/7Source: vivaaerobus.com
Online, on Viva Aerobus' own website
- Manage a booking
- https://www.vivaaerobus.com
- Contact page
- https://www.vivaaerobus.com/es-mx/info/sobre-nosotros/contacto
- Baggage rules and fees
- https://www.vivaaerobus.com/es-mx/adicionales/nuestros-cargos
- Group bookings
- https://www.vivaaerobus.com/es-mx/servicios/viva-grupos
- Loyalty program
- https://www.vivaaerobus.com/es-mx/membresia/puntos-doters
Viva Aerobus' lines in other countries (4)
Mexico
- Reservations and customer service
- 81 82 150 150In Spanish 路 Hours Viva Aerobus publishes: 24/7
- +52 1 55 4357 8482
Colombia
- Reservations and customer service
- 01 800 518 9402In Spanish 路 Toll-free 路 Hours Viva Aerobus publishes: 24/7
Costa Rica
- Reservations and customer service
- 800 011 1272In Spanish 路 Toll-free 路 Hours Viva Aerobus publishes: 24/7
Lines Viva Aerobus publishes for all other countries
- +52 1 55 4357 8482
Checked against the airline's own pages on 18 October 2026
Questions people ask
How much carry-on can I take on Viva Aerobus?
Personal item included in all fares. Carry-on by fare/combo: 'Maleta de mano de 10 kg' or 'Maleta de mano (15 kg)'; Zero fare includes only the personal item (carry-on sold separately). Checked against Viva Aerobus' own pages on 18 October 2026.
What is Viva Aerobus' checked baggage allowance?
Checked bag allowance depends on the fare/combo: 15 kg or 25 kg, max 158 cm linear. Extra bags of 15, 20, 25 or 32 kg can be bought; weight increases from 20 to 32 kg are sold as 'Incremento equipaje'. Checked against Viva Aerobus' own pages on 18 October 2026.
What does Viva Aerobus charge for bags?
Fee page updated February 2026 (per passenger per segment; ranges by route/season/channel). Domestic MXN - online / point of sale / airport: Maleta de mano 10 kg $561 / $583-$1520 / $1321-$1520; Maleta de mano 15 kg $701 / $729-$1899 / $1651-$1899; Maleta extra 15 kg $728-$1300 / $728-$1544 / -; Maleta extra 20 kg $770-$1597 / $1898-$2798 / $2433-$2798; Maleta extra 25 kg $922-$1950 / $2317-$3432 / $2984-$3432; Maleta extra 32 kg $1004-$2148 / $2152-$3450 / $2999-$3450; Incremento 20 kg $186 / $425-$575 / $500-$575; Incremento 25 kg $344 / $850-$1150 / $1000-$1150; Exceso en dimensiones $920 (POS) / $800-$920 (airport); Documentaci贸n en puertas $2798 / $2433-$2798. International USD (web JFK/ORD/LAX/DEN vs other destinations; airport): carry-on 10 kg $31-$34 / $43-$61 (airport $92); carry-on 15 kg $38-$43 / $53-$76 (airport $115); extra bag 15 kg $40-$90 / $75 (airport $90); extra 20 kg $42-$162 / $115-$120 (airport $138-$180); extra 25 kg $50-$246 / $154-$160 (airport $188-$273); extra 32 kg $55-$291 / $161-$169 (airport $215-$323); oversize $131 / $114 at airport. Checked against Viva Aerobus' own pages on 18 October 2026.
Does Touriyo charge for adding a bag?
No. You pay Viva Aerobus' baggage fee only.
Other help with Viva Aerobus
- Viva Aerobus: rules, channels and every service
- Change a flight
- Cancel a flight
- Refunds
- Talk to an agent
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