Talk to a Touriyo agent about your SWISS booking

SWISS' own number for the United States

Checked against the airline's own pages on 18 October 2026 · all of SWISS' channels

Touriyo is an independent travel agency. We are not SWISS and we do not act on its behalf. The number on this page reaches Touriyo; SWISS' official channel is +18006453880 (source: www.swiss.com/us/en/customer-support/contact-us, checked 18 October 2026).

The number at the top of this page reaches Touriyo, an independent travel agency, not SWISS. SWISS' own channels are listed below. A Touriyo agent explains what SWISS allows on your ticket and what each step costs before you pay; tickets Touriyo issued can be changed, cancelled and refunded through us.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.

Or we call you

No Touriyo fee for this service. You pay only what the airline charges, quoted before you pay. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

Call the Touriyo number on this page. The agent answers as Touriyo, so you always know who you are talking to.
Tell the agent what you need. They explain what SWISS allows on your ticket and what Touriyo charges, if anything.
Nothing is charged until you agree to a quoted total.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What SWISS publishes about this

SWISS publishes its own phone lines for 5 countries, listed on this page with the hours it states.
SWISS offers chat on its website.
Bookings made directly with SWISS can be managed on its website.

Checked against the airline's own pages on 18 October 2026

Sources: https://www.swiss.com/us/en/customer-support/contact-us, https://www.swiss.com/es/es/customer-support/contact-us, https://www.swiss.com/gb/en/customer-support/contact-us, https://www.swiss.com/in/en/customer-support/contact-us, https://www.swiss.com/ch/en/customer-support/contact-us

Contact SWISS directly

These are the numbers and pages SWISS publishes, copied exactly as the airline shows them. They are not Touriyo's.

Lines SWISS publishes for the United States

Reservations and customer service: +18006453880In English · Toll-freeSource: swiss.com
Reservations and customer service: +18558394499In English · Toll-freeSource: swiss.com
Reservations and customer service: +41435479919In EnglishSource: swiss.com
Loyalty program: +18005816400In English · Toll-freeSource: swiss.com

Online, on SWISS' own website

Manage a booking: https://www.swiss.com/us/en/book-and-manage/rebook/voluntary-rebooking
Online check-in: https://www.swiss.com/us/en/fly/check-in
Contact page: https://www.swiss.com/us/en/customer-support/contact-us
Chat: https://www.swiss.com/digitalassistant/deeplink?start=CONTACTCENTERDEFAULT&language=en
Refund requests: https://www.swiss.com/us/en/customer-support/refunds
Baggage rules and fees: https://www.swiss.com/us/en/prepare/baggage/hand-baggage
Group bookings: https://www.swiss.com/us/en/book-and-manage/corporate-customers/group-travel-and-charter/group-travel
Loyalty program: https://www.miles-and-more.com

SWISS' lines in other countries (4)

Switzerland

Reservations and customer service: +41848700700In English, German, French and Italian
Reservations and customer service: +41435479919In English
Loyalty program: +41445641012In English

Spain

Reservations and customer service: +34900031082In Spanish · Toll-free
Reservations and customer service: +41435479919In Spanish
Loyalty program: +34800000830In Spanish · Toll-free

United Kingdom

Reservations and customer service: +442076604037In English
Reservations and customer service: +41435479919In English
Loyalty program: +443719459737In English

India

Reservations and customer service: +18001025838In English · Toll-free
Reservations and customer service: +41435479919In English

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

Change, cancel, request refunds and add bags on tickets Touriyo issued.
On any other SWISS ticket: explain SWISS' published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

Change, cancel or refund a ticket that SWISS or another agency issued: only the issuer can.
Decide or speed up a refund: SWISS decides and pays it.

What SWISS publishes about tickets bought through an agency

SWISS states: tickets booked via a travel agency or any other third-party portal cannot be refunded by SWISS online - 'please get in touch with them'. Change FAQ: 'please do contact your travel agent or, if you have booked your ticket directly with SWISS, your local service center'. Change page: 'Most bookings made through a travel agency can be changed online. If you need additional assistance, please contact your travel agency or our service centre.' If an agency package (hotel, car) includes the flight, SWISS recommends changing through the agency; after a change on swiss.com the agency sees the new booking but not the new e-ticket, so later changes must be done through SWISS. A corporate travel policy may require changes through the company's agency. Group fares: SWISS group desk, not the agency path.

Sources: swiss.com · checked on 18 October 2026

Questions people ask

Is this number SWISS?

No. It reaches Touriyo, an independent travel agency. SWISS' own channels are listed on this page.

Why call Touriyo instead of SWISS?

One Touriyo agent explains your options, compares a change with a new ticket, books another airline if that works out better and quotes one total before you pay. Calling SWISS directly costs no agency fee.

When do Touriyo's agents answer?

Monday to Sunday, 8 am to 11 pm US Eastern Time.

Other help with SWISS

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