Add bags to your SWISS booking with a Touriyo agent
SWISS' own number for the United States
Checked against the airline's own pages on 18 October 2026 路 all of SWISS' channels
Touriyo is an independent travel agency. We are not SWISS and we do not act on its behalf. The number on this page reaches Touriyo; SWISS' official channel is +18006453880 (source: www.swiss.com/us/en/customer-support/contact-us, checked 18 October 2026).
Bag allowances and fees are set by SWISS and depend on the route and the fare. Below is what SWISS publishes, checked on 18 October 2026. If Touriyo issued your ticket, an agent adds the bags at SWISS' price, with no Touriyo fee.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
No Touriyo fee for this service. You pay only what the airline charges, quoted before you pay. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call with your booking reference.
- The agent reads the bag allowance of your ticket and tells you SWISS' published fee for extra bags.
- If Touriyo issued the ticket, the agent adds the bags at SWISS' price and sends you the receipt. Otherwise the agent tells you where SWISS sells bags for your booking.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What SWISS publishes about this
- Carry-on: Short and medium haul: Economy Basic = 1 personal item only (max 40 x 30 x 15 cm); Economy Light, Comfort, Comfort Green and Flex = personal item + 1 carry-on (max 8 kg, 55 x 40 x 23 cm); Business = personal item + 2 carry-ons (8 kg each). Long haul: Economy and Premium Economy = personal item + 1 carry-on; Business and First = personal item + 2 carry-ons.
- Checked bags: Europe: Economy Basic and Light none; Economy Comfort, Comfort Green and Flex 1 x 23 kg; Business Comfort and Comfort Green 1 x 32 kg; Business Flex 2 x 32 kg. Intercontinental: Economy 1 x 23 kg (none in Light); Premium Economy 2 x 23 kg (1 in Light); Business 2 x 32 kg (1 in Light); First 3 x 32 kg.
- Fees: Excess baggage per leg and per bag (reference currencies: CHF Switzerland, EUR Europe, USD outside Europe, CAD Canada): overweight OR oversized (>23/32 kg or >158 cm) Europe EUR 50 / USD 70, short-haul intercontinental EUR 100 / USD 125, medium EUR 120 / USD 150, long-haul EUR 150 / USD 175; overweight AND oversized Europe EUR 100 / USD 125, short EUR 200 / USD 240, medium EUR 240 / USD 285, long EUR 300 / USD 350. Additional standard bag bought on swiss.com: Europe EUR 20-35 (USD 30-45), intercontinental EUR 70-85 (USD 85-100) per direction; at check-in Europe EUR 55-65 (USD 70-80), intercontinental EUR 105 (USD 120); a EUR/USD/CHF 5 supplement applies per bag via the Service Center. Full tables on the excess-baggage page.
Checked against the airline's own pages on 18 October 2026
Sources: https://www.swiss.com/us/en/prepare/baggage/hand-baggage, https://www.swiss.com/us/en/prepare/baggage/checked-baggage, https://www.swiss.com/us/en/prepare/baggage/excess-baggage
Contact SWISS directly
These are the numbers and pages SWISS publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines SWISS publishes for the United States
- Reservations and customer service
- +18006453880In English 路 Toll-freeSource: swiss.com
- Reservations and customer service
- +18558394499In English 路 Toll-freeSource: swiss.com
- Reservations and customer service
- +41435479919In EnglishSource: swiss.com
- Loyalty program
- +18005816400In English 路 Toll-freeSource: swiss.com
Online, on SWISS' own website
- Manage a booking
- https://www.swiss.com/us/en/book-and-manage/rebook/voluntary-rebooking
- Online check-in
- https://www.swiss.com/us/en/fly/check-in
- Contact page
- https://www.swiss.com/us/en/customer-support/contact-us
- Chat
- https://www.swiss.com/digitalassistant/deeplink?start=CONTACTCENTERDEFAULT&language=en
- Refund requests
- https://www.swiss.com/us/en/customer-support/refunds
- Baggage rules and fees
- https://www.swiss.com/us/en/prepare/baggage/hand-baggage
- Group bookings
- https://www.swiss.com/us/en/book-and-manage/corporate-customers/group-travel-and-charter/group-travel
- Loyalty program
- https://www.miles-and-more.com
SWISS' lines in other countries (4)
Switzerland
- Reservations and customer service
- +41848700700In English, German, French and Italian
- Reservations and customer service
- +41435479919In English
- Loyalty program
- +41445641012In English
Spain
- Reservations and customer service
- +34900031082In Spanish 路 Toll-free
- Reservations and customer service
- +41435479919In Spanish
- Loyalty program
- +34800000830In Spanish 路 Toll-free
United Kingdom
- Reservations and customer service
- +442076604037In English
- Reservations and customer service
- +41435479919In English
- Loyalty program
- +443719459737In English
India
- Reservations and customer service
- +18001025838In English 路 Toll-free
- Reservations and customer service
- +41435479919In English
Checked against the airline's own pages on 18 October 2026
Questions people ask
How much carry-on can I take on SWISS?
Short and medium haul: Economy Basic = 1 personal item only (max 40 x 30 x 15 cm); Economy Light, Comfort, Comfort Green and Flex = personal item + 1 carry-on (max 8 kg, 55 x 40 x 23 cm); Business = personal item + 2 carry-ons (8 kg each). Long haul: Economy and Premium Economy = personal item + 1 carry-on; Business and First = personal item + 2 carry-ons. Checked against SWISS' own pages on 18 October 2026.
What is SWISS' checked baggage allowance?
Europe: Economy Basic and Light none; Economy Comfort, Comfort Green and Flex 1 x 23 kg; Business Comfort and Comfort Green 1 x 32 kg; Business Flex 2 x 32 kg. Intercontinental: Economy 1 x 23 kg (none in Light); Premium Economy 2 x 23 kg (1 in Light); Business 2 x 32 kg (1 in Light); First 3 x 32 kg. Checked against SWISS' own pages on 18 October 2026.
What does SWISS charge for bags?
Excess baggage per leg and per bag (reference currencies: CHF Switzerland, EUR Europe, USD outside Europe, CAD Canada): overweight OR oversized (>23/32 kg or >158 cm) Europe EUR 50 / USD 70, short-haul intercontinental EUR 100 / USD 125, medium EUR 120 / USD 150, long-haul EUR 150 / USD 175; overweight AND oversized Europe EUR 100 / USD 125, short EUR 200 / USD 240, medium EUR 240 / USD 285, long EUR 300 / USD 350. Additional standard bag bought on swiss.com: Europe EUR 20-35 (USD 30-45), intercontinental EUR 70-85 (USD 85-100) per direction; at check-in Europe EUR 55-65 (USD 70-80), intercontinental EUR 105 (USD 120); a EUR/USD/CHF 5 supplement applies per bag via the Service Center. Full tables on the excess-baggage page. Checked against SWISS' own pages on 18 October 2026.
Does Touriyo charge for adding a bag?
No. You pay SWISS' baggage fee only.
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