Talk to a Touriyo agent about your Korean Air booking
Korean Air's own number for the United States
1-800-438-5000Hours Korean Air publishes: Korean/English: 24/7; Japanese: 09:00-19:00 every day (Japan Standard Time); Chinese: 08:00-19:00 every day (Chinese Standard Time)
Checked against the airline's own pages on 18 October 2026 路 all of Korean Air's channels
Touriyo is an independent travel agency. We are not Korean Air and we do not act on its behalf. The number on this page reaches Touriyo; Korean Air's official channel is 1-800-438-5000 (source: www.koreanair.com/contents/footer/customer-support/service-center?hl=en, checked 18 October 2026).
The number at the top of this page reaches Touriyo, an independent travel agency, not Korean Air. Korean Air's own channels are listed below. A Touriyo agent explains what Korean Air allows on your ticket and what each step costs before you pay; tickets Touriyo issued can be changed, cancelled and refunded through us.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
No Touriyo fee for this service. You pay only what the airline charges, quoted before you pay. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call the Touriyo number on this page. The agent answers as Touriyo, so you always know who you are talking to.
- Tell the agent what you need. They explain what Korean Air allows on your ticket and what Touriyo charges, if anything.
- Nothing is charged until you agree to a quoted total.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Korean Air publishes about this
- Korean Air publishes its own phone lines for 5 countries, listed on this page with the hours it states.
- Bookings made directly with Korean Air can be managed on its website.
Checked against the airline's own pages on 18 October 2026
Sources: https://www.koreanair.com/contents/footer/customer-support/service-center?hl=en
Contact Korean Air directly
These are the numbers and pages Korean Air publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines Korean Air publishes for the United States
- Reservations and customer service
- 1-800-438-5000In Korean, English, Japanese and Chinese 路 Toll-free 路 Hours Korean Air publishes: Korean/English: 24/7; Japanese: 09:00-19:00 every day (Japan Standard Time); Chinese: 08:00-19:00 every day (Chinese Standard Time)Source: koreanair.com
Online, on Korean Air's own website
- Manage a booking
- https://www.koreanair.com/contents/booking/book-and-manage
- Online check-in
- https://www.koreanair.com/check-in
- Contact page
- https://www.koreanair.com/contents/footer/customer-support/service-center
- Refund requests
- https://www.koreanair.com/contents/booking/reservation-guide/change-and-refund/ticket-refund?hl=en
- Baggage rules and fees
- https://www.koreanair.com/contents/plan-your-travel/baggage/checked-baggage/free-baggage?hl=en
- Loyalty program
- https://oneskypass.koreanair.com/
Korean Air's lines in other countries (5)
South Korea
- Reservations and customer service
- 1588-2001In Korean, English, Japanese and Chinese 路 Hours Korean Air publishes: Domestic: Korean/English 07:00-19:00 every day; International: Korean 07:00-22:00 every day, English 24/7, Japanese 09:00-19:00 (JST), Chinese 08:00-19:00 (CST)
Spain
- Reservations and customer service
- 800-000-219In Korean, English and Spanish 路 Toll-free 路 Hours Korean Air publishes: Korean/English: 24/7; local language French/German/Italian/Spanish: 08:30-17:30 weekdays (Central European Time); Japanese 09:00-19:00 (JST); Chinese 08:00-19:00 (CST)
United Kingdom
- Reservations and customer service
- 0800-0265-883In Korean and English 路 Toll-free 路 Hours Korean Air publishes: Korean/English: 24/7; Japanese 09:00-19:00 (JST); Chinese 08:00-19:00 (CST)
India
- Reservations and customer service
- 000-80005-04473In Korean, English, Chinese and Japanese 路 Hours Korean Air publishes: Korean/English: 24 hours a day; Japanese: 09:00-19:00 every day (JST); Chinese: 08:00-19:00 every day (CST)
- Reservations and customer service
- 124-481-5588Hours Korean Air publishes: 09:30-17:30 on weekdays and Saturdays (India Standard Time), closed on Sundays and public holidays
Lines Korean Air publishes for all other countries
- Reservations and customer service
- 1-213-484-1900In Korean, English, Japanese and Chinese 路 Hours Korean Air publishes: Korean/English: 24/7; Japanese: 09:00-19:00 every day (JST); Chinese: 08:00-19:00 every day (CST)
- Reservations and customer service
- +33-1-5345-3177Hours Korean Air publishes: Korean/English: 24/7
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other Korean Air ticket: explain Korean Air's published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that Korean Air or another agency issued: only the issuer can.
- Decide or speed up a refund: Korean Air decides and pays it.
What Korean Air publishes about tickets bought through an agency
Refund page: 'To request a refund, contact your ticketing agency within 30 days of the ticket expiration date. If you purchased your ticket from another airline or a travel agency (not Korean Air), please contact them for assistance.' Agent-submitted refunds need ID of passenger and agent plus a power of attorney. Ticket service fee applies when a ticket is purchased or changed at a service center or airport/local branch. For Asiana tickets: until 16 Dec 2026 contact Asiana or the agency; from 17 Dec 2026 Korean Air or the agency.
Sources: koreanair.com 路 checked on 18 October 2026
Questions people ask
Is this number Korean Air?
No. It reaches Touriyo, an independent travel agency. Korean Air's own channels are listed on this page.
Why call Touriyo instead of Korean Air?
One Touriyo agent explains your options, compares a change with a new ticket, books another airline if that works out better and quotes one total before you pay. Calling Korean Air directly costs no agency fee.
When do Touriyo's agents answer?
Monday to Sunday, 8 am to 11 pm US Eastern Time.
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