Skip to content

Change your Korean Air flight with a Touriyo agent

Korean Air's own number for the United States

1-800-438-5000Hours Korean Air publishes: Korean/English: 24/7; Japanese: 09:00-19:00 every day (Japan Standard Time); Chinese: 08:00-19:00 every day (Chinese Standard Time)

Checked against the airline's own pages on 18 October 2026 路 all of Korean Air's channels

Touriyo is an independent travel agency. We are not Korean Air and we do not act on its behalf. The number on this page reaches Touriyo; Korean Air's official channel is 1-800-438-5000 (source: www.koreanair.com/contents/footer/customer-support/service-center?hl=en, checked 18 October 2026).

If Touriyo issued your ticket, an agent reads its fare rules, quotes what Korean Air charges plus Touriyo's fee in one total and changes it once you agree. If you bought it from Korean Air or another agency, only they can change that ticket: the agent explains Korean Air's published rules, points you to the right channel and can book a new ticket if that works out better.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.
Or we call you

Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

  1. Call the number on this page with your booking reference and the name on the ticket.
  2. If Touriyo issued your ticket, the agent reads its fare rules, tells you what Korean Air charges for the change and quotes one total with Touriyo's fee.
  3. If you bought the ticket from Korean Air or another agency, the agent explains Korean Air's published rules, tells you which channel can change it and compares the change with a new ticket, which we can book if it costs less.
  4. Nothing is charged until you agree to a quoted total. Touriyo's fee is charged only when the change or the new ticket is confirmed.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What Korean Air publishes about this

  • Economy Saver (L,U,Q,T), international: Change: fee applied (amount not published); Refund: fee applied
  • Economy Standard (S,H,E,K,L,U,Q,T), international: Change: fee applied; Refund: fee applied
  • Economy Flex Y, international: Change: free of charge; Refund: free of charge
  • Economy Flex B, M, international: Change: fee applied; Refund: fee applied
  • Premium Standard (V,W) / Flex, international: Standard: change and refund fee applied; Flex: free of charge
  • Prestige Standard (D,I,R) / Plus (C) / Flex (J), international: Standard and Plus: fee applied; Flex: free of charge
  • First Class (F), international: Change: free of charge; Refund: free of charge
  • Ticket service fee (service center / airport / local branch), international / domestic: KRW 30000 / 5000 (VAT included)
  • Right after booking: Customer Service Plan item 4 (US passengers): 'Penalty will not be applied as long as you cancel reservation and request refund within a certain period after purchase' - the length of that period is not printed in the text captured.

Checked against the airline's own pages on 18 October 2026

Sources: https://www.koreanair.com/contents/booking/reservation-guide/fares/international?hl=en, https://www.koreanair.com/contents/footer/others/customers-service-plan?hl=en

Contact Korean Air directly

These are the numbers and pages Korean Air publishes, copied exactly as the airline shows them. They are not Touriyo's.

Lines Korean Air publishes for the United States

Reservations and customer service
1-800-438-5000In Korean, English, Japanese and Chinese 路 Toll-free 路 Hours Korean Air publishes: Korean/English: 24/7; Japanese: 09:00-19:00 every day (Japan Standard Time); Chinese: 08:00-19:00 every day (Chinese Standard Time)Source: koreanair.com

Online, on Korean Air's own website

Manage a booking
https://www.koreanair.com/contents/booking/book-and-manage
Online check-in
https://www.koreanair.com/check-in
Contact page
https://www.koreanair.com/contents/footer/customer-support/service-center
Refund requests
https://www.koreanair.com/contents/booking/reservation-guide/change-and-refund/ticket-refund?hl=en
Baggage rules and fees
https://www.koreanair.com/contents/plan-your-travel/baggage/checked-baggage/free-baggage?hl=en
Loyalty program
https://oneskypass.koreanair.com/
Korean Air's lines in other countries (5)

South Korea

Reservations and customer service
1588-2001In Korean, English, Japanese and Chinese 路 Hours Korean Air publishes: Domestic: Korean/English 07:00-19:00 every day; International: Korean 07:00-22:00 every day, English 24/7, Japanese 09:00-19:00 (JST), Chinese 08:00-19:00 (CST)

Spain

Reservations and customer service
800-000-219In Korean, English and Spanish 路 Toll-free 路 Hours Korean Air publishes: Korean/English: 24/7; local language French/German/Italian/Spanish: 08:30-17:30 weekdays (Central European Time); Japanese 09:00-19:00 (JST); Chinese 08:00-19:00 (CST)

United Kingdom

Reservations and customer service
0800-0265-883In Korean and English 路 Toll-free 路 Hours Korean Air publishes: Korean/English: 24/7; Japanese 09:00-19:00 (JST); Chinese 08:00-19:00 (CST)

India

Reservations and customer service
000-80005-04473In Korean, English, Chinese and Japanese 路 Hours Korean Air publishes: Korean/English: 24 hours a day; Japanese: 09:00-19:00 every day (JST); Chinese: 08:00-19:00 every day (CST)
Reservations and customer service
124-481-5588Hours Korean Air publishes: 09:30-17:30 on weekdays and Saturdays (India Standard Time), closed on Sundays and public holidays

Lines Korean Air publishes for all other countries

Reservations and customer service
1-213-484-1900In Korean, English, Japanese and Chinese 路 Hours Korean Air publishes: Korean/English: 24/7; Japanese: 09:00-19:00 every day (JST); Chinese: 08:00-19:00 every day (CST)
Reservations and customer service
+33-1-5345-3177Hours Korean Air publishes: Korean/English: 24/7

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

  • Change, cancel, request refunds and add bags on tickets Touriyo issued.
  • On any other Korean Air ticket: explain Korean Air's published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

  • Change, cancel or refund a ticket that Korean Air or another agency issued: only the issuer can.
  • Decide or speed up a refund: Korean Air decides and pays it.

What Korean Air publishes about tickets bought through an agency

Refund page: 'To request a refund, contact your ticketing agency within 30 days of the ticket expiration date. If you purchased your ticket from another airline or a travel agency (not Korean Air), please contact them for assistance.' Agent-submitted refunds need ID of passenger and agent plus a power of attorney. Ticket service fee applies when a ticket is purchased or changed at a service center or airport/local branch. For Asiana tickets: until 16 Dec 2026 contact Asiana or the agency; from 17 Dec 2026 Korean Air or the agency.

Sources: koreanair.com 路 checked on 18 October 2026

Questions people ask

Can Touriyo change a ticket I bought directly from Korean Air?

No. Only Korean Air can change a ticket it issued, and only the issuing agency can change one bought from an agency. A Touriyo agent explains Korean Air's published rules, points you to the right channel and, if a new ticket works out better, can book it for you.

What does Korean Air charge to change a ticket?

It depends on the fare. Korean Air publishes: Economy Saver (L,U,Q,T), international: Change: fee applied (amount not published); Refund: fee applied; Economy Standard (S,H,E,K,L,U,Q,T), international: Change: fee applied; Refund: fee applied; Economy Flex Y, international: Change: free of charge; Refund: free of charge; Economy Flex B, M, international: Change: fee applied; Refund: fee applied; Premium Standard (V,W) / Flex, international: Standard: change and refund fee applied; Flex: free of charge; Prestige Standard (D,I,R) / Plus (C) / Flex (J), international: Standard and Plus: fee applied; Flex: free of charge. Checked against Korean Air's own pages on 18 October 2026.

What does Touriyo charge to change a Korean Air flight?

Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, together with what Korean Air charges. It is charged only when the change is confirmed.

Is Touriyo part of Korean Air?

No. Touriyo is an independent travel agency. The number at the top of this page reaches Touriyo's agents, not Korean Air. Korean Air's own channels are listed on this page.

Other help with Korean Air

Other airlines

Airline names and trademarks belong to their owners and are used here to describe the service we provide. If you represent an airline and believe this page misuses your mark, use our brand policy form