Get help with your easyJet refund from a Touriyo agent

easyJet does not publish a phone line for the United States.

For the United States, easyJet's own channel is the chat on its website:easyjet.com

Checked against the airline's own pages on 18 October 2026 · all of easyJet's channels

Touriyo is an independent travel agency. We are not easyJet and we do not act on its behalf. The number on this page reaches Touriyo.

A refund is easyJet's decision and easyJet's money: Touriyo cannot promise one. A Touriyo agent reads your ticket against easyJet's published rules and tells you whether it qualifies. If Touriyo issued the ticket, we request the refund and follow it up; if you bought it elsewhere, the agent explains where and how to ask for it.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.

Or we call you

Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

Call with your ticket number or booking reference.
The agent checks easyJet's published refund rules for your fare, including what applies when the airline cancels or changes your flight.
If Touriyo issued the ticket, we request the refund from easyJet and follow it up. If you bought it elsewhere, the agent tells you where and how to ask for it.
easyJet decides and pays refunds on its tickets. Touriyo's fee is never deducted from a refund the airline owes you.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What easyJet publishes about this

Only the 24-hour window (minus GBP 49/55 fee); government taxes refundable on request within 6 months; involuntary cancellations refunded in full; bereavement and serious illness handled through dedicated forms.
Cancellation voucher for the full booking value, valid 12 months from issue, usable anywhere on the network, requested in Manage Bookings; choosing a voucher or refund removes expense claims.
Voucher balance page: https://www.easyjet.com/en/help/voucher-details

Checked against the airline's own pages on 18 October 2026

Sources: https://www.easyjet.com/en/help/booking-and-check-in/cancelling-your-flight, https://www.easyjet.com/en/help-centre/policy-terms-and-conditions/fees-charges, https://www.easyjet.com/en/help/boarding-and-flying/delays-and-cancellations

Contact easyJet directly

These are the numbers and pages easyJet publishes, copied exactly as the airline shows them. They are not Touriyo's.

easyJet does not publish a phone line for the United States.

For the United States, easyJet's own channel is the chat on its website: easyjet.com

Online, on easyJet's own website

Manage a booking: https://www.easyjet.com/en/
Online check-in: https://www.easyjet.com/en/help/booking-and-check-in/check-in
Contact page: https://www.easyjet.com/en/help-centre/contact/contact-us
Chat: https://www.easyjet.com/en/help-centre/contact/chat
Baggage rules and fees: https://www.easyjet.com/en/help/baggage/cabin-bags
Group bookings: https://www.easyjet.com/en/book/groups

easyJet's lines in other countries (2)

United Kingdom

Reservations and customer service: +44 (0) 330 5515151In English · Hours easyJet publishes: Mon-Sun: 08:00-20:00 (local time)
Group bookings: +44 (0) 330 5515144In English, French, Spanish, Dutch, Portuguese, Italian and German · Hours easyJet publishes: 09:00 to 18:00 Monday to Sunday, UK local time

Spain

Reservations and customer service: +34 900827352In Spanish and English · Toll-free · Hours easyJet publishes: Mon-Sun: 08:00-20:00 (local time)

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

Change, cancel, request refunds and add bags on tickets Touriyo issued.
On any other easyJet ticket: explain easyJet's published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

Change, cancel or refund a ticket that easyJet or another agency issued: only the issuer can.
Decide or speed up a refund: easyJet decides and pays it.

What easyJet publishes about tickets bought through an agency

'Third party bookings: if you've made your booking via a third party, please contact them directly to make any changes to your travel plans.' Disruption: 'If you have booked with a travel agent or tour operator, please speak to them directly to manage your disrupted booking', although easyJet flights can also be managed directly in Manage Bookings and Customer Services helps if the agent cannot. Name changes for agents follow the travel trade partners hub; Inclusive Plus fares are sold through travel trade partners and changed online or via the original booking agent. easyJet publishes a Distribution charter for third-party bookers.

Sources: easyjet.com · checked on 18 October 2026

Questions people ask

Does Touriyo decide easyJet refunds?

No. Only easyJet decides and pays refunds on its tickets. A Touriyo agent checks whether your ticket qualifies under easyJet's published rules and files the request for tickets Touriyo issued.

Which easyJet tickets are refundable?

Only the 24-hour window (minus GBP 49/55 fee); government taxes refundable on request within 6 months; involuntary cancellations refunded in full; bereavement and serious illness handled through dedicated forms. Checked against easyJet's own pages on 18 October 2026.

What happens to the value of an easyJet ticket that is not refunded in money?

Cancellation voucher for the full booking value, valid 12 months from issue, usable anywhere on the network, requested in Manage Bookings; choosing a voucher or refund removes expense claims. Voucher balance page: https://www.easyjet.com/en/help/voucher-details Checked against easyJet's own pages on 18 October 2026.

What does Touriyo charge?

Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only once the request is filed. A refund owed by the airline is never reduced by our fee.

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