Cancel your easyJet flight with a Touriyo agent
easyJet does not publish a phone line for the United States.
For the United States, easyJet's own channel is the chat on its website:easyjet.com
Checked against the airline's own pages on 18 October 2026 路 all of easyJet's channels
Touriyo is an independent travel agency. We are not easyJet and we do not act on its behalf. The number on this page reaches Touriyo.
Before anything is cancelled, a Touriyo agent reads your fare rules and tells you what easyJet returns: money, a credit or nothing, and by when. If Touriyo issued the ticket, the agent cancels it once you agree. If you bought it from easyJet or another agency, the agent explains the rules and points you to the channel that can cancel it.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call with your booking reference and the name on the ticket.
- The agent reads the fare rules and tells you what easyJet returns: money, a credit or nothing, and by when.
- If Touriyo issued the ticket, the agent cancels it once you agree and sends you the confirmation. If you bought it from easyJet or another agency, the agent explains the rules and tells you which channel can cancel it.
- Touriyo's fee, if any, is charged only when the cancellation is done, and it is never taken out of money the airline owes you.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What easyJet publishes about this
- 'To keep our fares as low as possible, the tickets you buy are non-refundable.'
- Cancelling within 24 hours of booking gives a full refund including bags and seats bought from easyJet, minus a cancellation fee of GBP 49 online or GBP 55 via Customer Services (Flex Pass refunded if unused).
- After 24 hours no refund, but flights and names can still be changed.
- If you do not fly you can claim back some government taxes through Customer Services within six calendar months of the departure date.
- Right after booking: 'If you choose to cancel your booking within 24 hours of making it, you will get a full refund, including any travel extras you have purchased directly from us such as bags and seats, minus a cancellation fee' (GBP 49 online / 55 via Customer Services). Not a free cancellation and not the US DOT rule (easyJet does not fly to the US).
Checked against the airline's own pages on 18 October 2026
Sources: https://www.easyjet.com/en/help/booking-and-check-in/cancelling-your-flight, https://www.easyjet.com/en/help-centre/policy-terms-and-conditions/fees-charges, https://www.easyjet.com/en/help/boarding-and-flying/delays-and-cancellations
Contact easyJet directly
These are the numbers and pages easyJet publishes, copied exactly as the airline shows them. They are not Touriyo's.
easyJet does not publish a phone line for the United States.
For the United States, easyJet's own channel is the chat on its website: easyjet.com
Online, on easyJet's own website
- Manage a booking
- https://www.easyjet.com/en/
- Online check-in
- https://www.easyjet.com/en/help/booking-and-check-in/check-in
- Contact page
- https://www.easyjet.com/en/help-centre/contact/contact-us
- Chat
- https://www.easyjet.com/en/help-centre/contact/chat
- Baggage rules and fees
- https://www.easyjet.com/en/help/baggage/cabin-bags
- Group bookings
- https://www.easyjet.com/en/book/groups
easyJet's lines in other countries (2)
United Kingdom
- Reservations and customer service
- +44 (0) 330 5515151In English 路 Hours easyJet publishes: Mon-Sun: 08:00-20:00 (local time)
- Group bookings
- +44 (0) 330 5515144In English, French, Spanish, Dutch, Portuguese, Italian and German 路 Hours easyJet publishes: 09:00 to 18:00 Monday to Sunday, UK local time
Spain
- Reservations and customer service
- +34 900827352In Spanish and English 路 Toll-free 路 Hours easyJet publishes: Mon-Sun: 08:00-20:00 (local time)
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other easyJet ticket: explain easyJet's published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that easyJet or another agency issued: only the issuer can.
- Decide or speed up a refund: easyJet decides and pays it.
What easyJet publishes about tickets bought through an agency
'Third party bookings: if you've made your booking via a third party, please contact them directly to make any changes to your travel plans.' Disruption: 'If you have booked with a travel agent or tour operator, please speak to them directly to manage your disrupted booking', although easyJet flights can also be managed directly in Manage Bookings and Customer Services helps if the agent cannot. Name changes for agents follow the travel trade partners hub; Inclusive Plus fares are sold through travel trade partners and changed online or via the original booking agent. easyJet publishes a Distribution charter for third-party bookers.
Sources: easyjet.com 路 checked on 18 October 2026
Questions people ask
Will I get my money back if I cancel an easyJet ticket?
It depends on the fare and on easyJet's rules. easyJet publishes: 'To keep our fares as low as possible, the tickets you buy are non-refundable.' Cancelling within 24 hours of booking gives a full refund including bags and seats bought from easyJet, minus a cancellation fee of GBP 49 online or GBP 55 via Customer Services (Flex Pass refunded if unused). A Touriyo agent reads your ticket's rules before anything is cancelled.
What does easyJet publish about cancelling right after booking?
'If you choose to cancel your booking within 24 hours of making it, you will get a full refund, including any travel extras you have purchased directly from us such as bags and seats, minus a cancellation fee' (GBP 49 online / 55 via Customer Services). Not a free cancellation and not the US DOT rule (easyJet does not fly to the US).
Can Touriyo cancel a ticket I bought directly from easyJet?
No. Only easyJet can cancel a ticket it issued, and only the issuing agency can cancel one bought from an agency. A Touriyo agent explains easyJet's published rules, points you to the right channel and, if a new ticket works out better, can book it for you.
What does Touriyo charge to cancel?
Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the cancellation is done. If your fare returns nothing, the agent tells you first and you can decide not to go ahead.
Can I cancel directly with easyJet?
Yes, through easyJet's own channels listed on this page, at no agency cost.
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