Talk to a Touriyo agent about your Azul Linhas Aéreas booking
Azul Linhas Aéreas' own number for the United States
Checked against the airline's own pages on 18 October 2026 · all of Azul Linhas Aéreas' channels
Touriyo is an independent travel agency. We are not Azul Linhas Aéreas and we do not act on its behalf. The number on this page reaches Touriyo; Azul Linhas Aéreas' official channel is +55 11 4003 3255 (source: www.voeazul.com.br/us/en/home, checked 18 October 2026).
The number at the top of this page reaches Touriyo, an independent travel agency, not Azul Linhas Aéreas. Azul Linhas Aéreas' own channels are listed below. A Touriyo agent explains what Azul Linhas Aéreas allows on your ticket and what each step costs before you pay; tickets Touriyo issued can be changed, cancelled and refunded through us.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
No Touriyo fee for this service. You pay only what the airline charges, quoted before you pay. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call the Touriyo number on this page. The agent answers as Touriyo, so you always know who you are talking to.
- Tell the agent what you need. They explain what Azul Linhas Aéreas allows on your ticket and what Touriyo charges, if anything.
- Nothing is charged until you agree to a quoted total.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Azul Linhas Aéreas publishes about this
- Azul Linhas Aéreas publishes its own phone lines for 3 countries, listed on this page with the hours it states.
- Bookings made directly with Azul Linhas Aéreas can be managed on its website.
Checked against the airline's own pages on 18 October 2026
Sources: https://www.voeazul.com.br/br/pt/ajuda/fale-conosco, https://www.voeazul.com.br/us/en/home
Contact Azul Linhas Aéreas directly
These are the numbers and pages Azul Linhas Aéreas publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines Azul Linhas Aéreas publishes for the United States
- Reservations and customer service
- +55 11 4003 3255In English and PortugueseSource: voeazul.com.br
Online, on Azul Linhas Aéreas' own website
- Manage a booking
- https://www.voeazul.com.br
- Contact page
- https://www.voeazul.com.br/br/pt/ajuda/fale-conosco
- Baggage rules and fees
- https://www.voeazul.com.br/br/pt/sua-viagem/planeje/bagagens
- Group bookings
- https://www.voeazul.com.br/br/pt/sobreazul/para-a-sua-viagem/grupo-de-viagem
- Loyalty program
- https://www.voeazul.com.br/br/pt/programa-fidelidade/conheca-o-programa.html
Azul Linhas Aéreas' lines in other countries (2)
Brazil
- Reservations and customer service
- (11) 4003 1118In Portuguese
- Reservations and customer service
- 0800 887 1118In Portuguese · Toll-free
- Loyalty program
- (11) 4003 1141In Portuguese
Portugal
- Reservations and customer service
- +351 800 602985In Portuguese · Toll-free
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other Azul Linhas Aéreas ticket: explain Azul Linhas Aéreas' published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that Azul Linhas Aéreas or another agency issued: only the issuer can.
- Decide or speed up a refund: Azul Linhas Aéreas decides and pays it.
What Azul Linhas Aéreas publishes about tickets bought through an agency
Explicit: 'Se você comprou sua passagem ou pacote de viagem por meio de uma agência ou site parceiro... Toda solicitação de alteração ou cancelamento deve ser feita diretamente com a empresa onde a compra foi realizada. A Azul não tem acesso para gerenciar reservas que não foram feitas em nossos canais diretos (site, app ou Central de Atendimento).' Azul also runs a 'Portal Agências' and offers group conditions to agencies.
Sources: voeazul.com.br · checked on 18 October 2026
Questions people ask
Is this number Azul Linhas Aéreas?
No. It reaches Touriyo, an independent travel agency. Azul Linhas Aéreas' own channels are listed on this page.
Why call Touriyo instead of Azul Linhas Aéreas?
One Touriyo agent explains your options, compares a change with a new ticket, books another airline if that works out better and quotes one total before you pay. Calling Azul Linhas Aéreas directly costs no agency fee.
When do Touriyo's agents answer?
Monday to Sunday, 8 am to 11 pm US Eastern Time.
Other help with Azul Linhas Aéreas
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