Change your Azul Linhas Aéreas flight with a Touriyo agent

Azul Linhas Aéreas' own number for the United States

Checked against the airline's own pages on 18 October 2026 · all of Azul Linhas Aéreas' channels

Touriyo is an independent travel agency. We are not Azul Linhas Aéreas and we do not act on its behalf. The number on this page reaches Touriyo; Azul Linhas Aéreas' official channel is +55 11 4003 3255 (source: www.voeazul.com.br/us/en/home, checked 18 October 2026).

If Touriyo issued your ticket, an agent reads its fare rules, quotes what Azul Linhas Aéreas charges plus Touriyo's fee in one total and changes it once you agree. If you bought it from Azul Linhas Aéreas or another agency, only they can change that ticket: the agent explains Azul Linhas Aéreas' published rules, points you to the right channel and can book a new ticket if that works out better.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.

Or we call you

Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

Call the number on this page with your booking reference and the name on the ticket.
If Touriyo issued your ticket, the agent reads its fare rules, tells you what Azul Linhas Aéreas charges for the change and quotes one total with Touriyo's fee.
If you bought the ticket from Azul Linhas Aéreas or another agency, the agent explains Azul Linhas Aéreas' published rules, tells you which channel can change it and compares the change with a new ticket, which we can book if it costs less.
Nothing is charged until you agree to a quoted total. Touriyo's fee is charged only when the change or the new ticket is confirmed.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What Azul Linhas Aéreas publishes about this

Tarifas Regulares (domestic Brazil), Brazil domestic - site/mobile: BRL 450,00
Tarifas Regulares (domestic Brazil), Brazil domestic - call centre/airport: BRL 550,00
Tarifas não reembolsáveis (classes V, UU, X, W, OL, OO, Z), Brazil domestic - site/mobile: BRL 525,00
Tarifas não reembolsáveis, Brazil domestic - call centre/airport: BRL 550,00
Tickets paid with points, Brazil domestic - any channel: BRL 550,00
Economy Azul / Business, to/from USA and Europe: BRL 1.375,00 (reference, FX of 24-mar-2026)
Economy MaisAzul, to/from USA and Europe: BRL 1.237,50
Economy Azul Super, to/from USA and Europe: BRL 1.100,00
Right after booking: All tickets (Brazilian 'Direito de Arrependimento' applied by Azul): change or cancellation without fees and with full refund when requested within 24 hours after receiving the purchase receipt and at least 7 days before the departure date.

Checked against the airline's own pages on 18 October 2026

Sources: https://www.voeazul.com.br/br/pt/sua-viagem/alteracao-e-cancelamento

Contact Azul Linhas Aéreas directly

These are the numbers and pages Azul Linhas Aéreas publishes, copied exactly as the airline shows them. They are not Touriyo's.

Lines Azul Linhas Aéreas publishes for the United States

Reservations and customer service: +55 11 4003 3255In English and PortugueseSource: voeazul.com.br

Online, on Azul Linhas Aéreas' own website

Manage a booking: https://www.voeazul.com.br
Contact page: https://www.voeazul.com.br/br/pt/ajuda/fale-conosco
Baggage rules and fees: https://www.voeazul.com.br/br/pt/sua-viagem/planeje/bagagens
Group bookings: https://www.voeazul.com.br/br/pt/sobreazul/para-a-sua-viagem/grupo-de-viagem
Loyalty program: https://www.voeazul.com.br/br/pt/programa-fidelidade/conheca-o-programa.html

Azul Linhas Aéreas' lines in other countries (2)

Brazil

Reservations and customer service: (11) 4003 1118In Portuguese
Reservations and customer service: 0800 887 1118In Portuguese · Toll-free
Loyalty program: (11) 4003 1141In Portuguese

Portugal

Reservations and customer service: +351 800 602985In Portuguese · Toll-free

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

Change, cancel, request refunds and add bags on tickets Touriyo issued.
On any other Azul Linhas Aéreas ticket: explain Azul Linhas Aéreas' published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

Change, cancel or refund a ticket that Azul Linhas Aéreas or another agency issued: only the issuer can.
Decide or speed up a refund: Azul Linhas Aéreas decides and pays it.

What Azul Linhas Aéreas publishes about tickets bought through an agency

Explicit: 'Se você comprou sua passagem ou pacote de viagem por meio de uma agência ou site parceiro... Toda solicitação de alteração ou cancelamento deve ser feita diretamente com a empresa onde a compra foi realizada. A Azul não tem acesso para gerenciar reservas que não foram feitas em nossos canais diretos (site, app ou Central de Atendimento).' Azul also runs a 'Portal Agências' and offers group conditions to agencies.

Sources: voeazul.com.br · checked on 18 October 2026

Questions people ask

Can Touriyo change a ticket I bought directly from Azul Linhas Aéreas?

No. Only Azul Linhas Aéreas can change a ticket it issued, and only the issuing agency can change one bought from an agency. A Touriyo agent explains Azul Linhas Aéreas' published rules, points you to the right channel and, if a new ticket works out better, can book it for you.

What does Azul Linhas Aéreas charge to change a ticket?

It depends on the fare. Azul Linhas Aéreas publishes: Tarifas Regulares (domestic Brazil), Brazil domestic - site/mobile: BRL 450,00; Tarifas Regulares (domestic Brazil), Brazil domestic - call centre/airport: BRL 550,00; Tarifas não reembolsáveis (classes V, UU, X, W, OL, OO, Z), Brazil domestic - site/mobile: BRL 525,00; Tarifas não reembolsáveis, Brazil domestic - call centre/airport: BRL 550,00; Tickets paid with points, Brazil domestic - any channel: BRL 550,00; Economy Azul / Business, to/from USA and Europe: BRL 1.375,00 (reference, FX of 24-mar-2026). Checked against Azul Linhas Aéreas' own pages on 18 October 2026.

What does Touriyo charge to change an Azul Linhas Aéreas flight?

Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, together with what Azul Linhas Aéreas charges. It is charged only when the change is confirmed.

Is Touriyo part of Azul Linhas Aéreas?

No. Touriyo is an independent travel agency. The number at the top of this page reaches Touriyo's agents, not Azul Linhas Aéreas. Azul Linhas Aéreas' own channels are listed on this page.

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