Talk to a Touriyo agent about your American Airlines booking
American Airlines' own number for the United States
800-433-7300Hours American Airlines publishes: 24 hours (CT)
800-633-3711Hours American Airlines publishes: 24 hours (CT)
Checked against the airline's own pages on 18 October 2026 路 all of American Airlines' channels
Touriyo is an independent travel agency. We are not American Airlines and we do not act on its behalf. The number on this page reaches Touriyo; American Airlines' official channel is 800-433-7300 (source: www.aa.com/web/i18n/customer-service/contact-american/reservations-and-ticket-changes.html, checked 18 October 2026).
The number at the top of this page reaches Touriyo, an independent travel agency, not American Airlines. American Airlines' own channels are listed below. A Touriyo agent explains what American Airlines allows on your ticket and what each step costs before you pay; tickets Touriyo issued can be changed, cancelled and refunded through us.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
No Touriyo fee for this service. You pay only what the airline charges, quoted before you pay. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call the Touriyo number on this page. The agent answers as Touriyo, so you always know who you are talking to.
- Tell the agent what you need. They explain what American Airlines allows on your ticket and what Touriyo charges, if anything.
- Nothing is charged until you agree to a quoted total.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What American Airlines publishes about this
- American Airlines publishes its own phone lines for 6 countries, listed on this page with the hours it states.
- American Airlines offers chat on its website.
- Bookings made directly with American Airlines can be managed on its website.
Checked against the airline's own pages on 18 October 2026
Sources: https://www.aa.com/web/i18n/customer-service/contact-american/reservations-and-ticket-changes.html, https://www.aa.com/web/i18n/customer-service/programs-products/group-meeting-travel.html, https://www.aa.com/web/i18n/customer-service/faqs/faqs.html
Contact American Airlines directly
These are the numbers and pages American Airlines publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines American Airlines publishes for the United States
- Reservations and customer service
- 800-433-7300In English 路 Toll-free 路 Hours American Airlines publishes: 24 hours (CT)Source: aa.com
- Reservations and customer service
- 800-633-3711In Spanish 路 Toll-free 路 Hours American Airlines publishes: 24 hours (CT)Source: aa.com
- Group bookings
- 800-221-2255In English 路 Toll-freeSource: aa.com
- Accessibility and special assistance
- 800-433-7300 (dial 711 for National Relay Service)In English 路 Toll-freeSource: aa.com
Online, on American Airlines' own website
- Manage a booking
- https://www.aa.com/reservation/view/find-your-reservation
- Online check-in
- https://www.aa.com/reservation/flightCheckInViewReservationsAccess.do
- Contact page
- https://www.aa.com/web/i18n/customer-service/contact-american/reservations-and-ticket-changes.html
- Chat
- https://www.aa.com/web/i18n/customer-service/contact-american/american-customer-service.html
- Refund requests
- https://prefunds.aa.com
- Baggage rules and fees
- https://www.aa.com/web/i18n/travel-info/baggage/checked-baggage-policy.html
- Group bookings
- https://www.aa.com/web/i18n/customer-service/programs-products/group-meeting-travel.html
- Loyalty program
- https://www.aa.com/web/i18n/aadvantage-program/overview.html
American Airlines' lines in other countries (5)
Colombia
- Reservations and customer service
- Bogota: 601-580-3454In Spanish and English 路 Hours American Airlines publishes: 24 hours (local)
- Reservations and customer service
- Outside of Bogota: 01-800-751-1484In Spanish and English 路 Toll-free 路 Hours American Airlines publishes: 24 hours (local)
Mexico
- Reservations and customer service
- Mexico City: 55-5209-1400In Spanish and English 路 Hours American Airlines publishes: 24 hours (local)
- Reservations and customer service
- Toll free: 800-904-6000In Spanish and English 路 Toll-free 路 Hours American Airlines publishes: 24 hours (local)
Spain
- Reservations and customer service
- 912-158-999In English and Spanish 路 Hours American Airlines publishes: 24 hours
United Kingdom
- Reservations and customer service
- 0207-660-2300 or 0844-369-9899 (0,05 GBP / Minute plus phone company's access charges)In English 路 Hours American Airlines publishes: 24 hours
India
- Reservations and customer service
- 000-800-0501-944In English 路 Toll-free 路 Hours American Airlines publishes: 24 hours
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other American Airlines ticket: explain American Airlines' published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that American Airlines or another agency issued: only the issuer can.
- Decide or speed up a refund: American Airlines decides and pays it.
What American Airlines publishes about tickets bought through an agency
statements on aa.com: (1) Receipts & refunds page: 'If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. For tickets bought from a travel agent or on another website, contact them for help with a refund.' (2) Basic Economy page: 'You can change or cancel your ticket online if you booked directly through American... If you bought your ticket through a travel agency or another booking source, contact them about changes.' (3) Reservations FAQ: 'You will not pay an extra fee to change a reservation made by a travel agency or another website if you change it on aa.com. Once you make changes, any future changes will need to be made on aa.com or through American Reservations.' (4) Trip Credit terms: 'Trip Credit is not redeemable through any other channels, including airport ticket counters or travel agencies.' (5) Basic Economy post-24h cancellation credit only for trips 'booked in the U.S. directly through American'. (6) Customer service plan: 'If you booked with a travel agency, a team member will try to contact the agency if we don't have your phone number.'
Sources: aa.com 路 checked on 18 October 2026
Questions people ask
Is this number American Airlines?
No. It reaches Touriyo, an independent travel agency. American Airlines' own channels are listed on this page.
Why call Touriyo instead of American Airlines?
One Touriyo agent explains your options, compares a change with a new ticket, books another airline if that works out better and quotes one total before you pay. Calling American Airlines directly costs no agency fee.
When do Touriyo's agents answer?
Monday to Sunday, 8 am to 11 pm US Eastern Time.
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