Cancel your American Airlines flight with a Touriyo agent

American Airlines' own number for the United States

800-433-7300Hours American Airlines publishes: 24 hours (CT)

800-633-3711Hours American Airlines publishes: 24 hours (CT)

Checked against the airline's own pages on 18 October 2026 · all of American Airlines' channels

Touriyo is an independent travel agency. We are not American Airlines and we do not act on its behalf. The number on this page reaches Touriyo; American Airlines' official channel is 800-433-7300 (source: www.aa.com/web/i18n/customer-service/contact-american/reservations-and-ticket-changes.html, checked 18 October 2026).

Before anything is cancelled, a Touriyo agent reads your fare rules and tells you what American Airlines returns: money, a credit or nothing, and by when. If Touriyo issued the ticket, the agent cancels it once you agree. If you bought it from American Airlines or another agency, the agent explains the rules and points you to the channel that can cancel it.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.

Or we call you

Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

Call with your booking reference and the name on the ticket.
The agent reads the fare rules and tells you what American Airlines returns: money, a credit or nothing, and by when.
If Touriyo issued the ticket, the agent cancels it once you agree and sends you the confirmation. If you bought it from American Airlines or another agency, the agent explains the rules and tells you which channel can cancel it.
Touriyo's fee, if any, is charged only when the cancellation is done, and it is never taken out of money the airline owes you.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What American Airlines publishes about this

Conditions of carriage: 'We don't refund cash for non-refundable tickets.
But if you or the person who bought your ticket cancels your trip before departure, we will cancel the ticket and issue a travel credit that you can use toward future travel on American.'
Non-refundable tickets are refunded to the original form of payment if American cancels the flight, makes a schedule change of more than 4 hours, on death of passenger/companion or military orders (paperwork required); FAQ adds schedule change of 3+ h domestic / 4+ h international, or 90+ min within 72 h of departure.
Refundable tickets: full amount if unused, value of unused travel if partially used; credit-card refunds within 7 business days, other forms within 20 days.
Right after booking: Customer service FAQ: 'You have 24 hours from the time you first buy your ticket for a refund if you booked at least 7 days before departure. The 24-hour refund policy applies to all ticket types, but you have to cancel the trip to get a refund.

Checked against the airline's own pages on 18 October 2026

Sources: https://www.aa.com/web/i18n/customer-service/support/conditions-of-carriage.html, https://www.aa.com/web/i18n/customer-service/faqs/customer-service-faqs.html, https://www.aa.com/web/i18n/customer-service/support/optional-service-fees.html, https://www.aa.com/web/i18n/customer-service/payment-options/travel-credit.html, https://www.aa.com/web/i18n/customer-service/contact-american/receipts-and-refunds.html, https://www.aa.com/web/i18n/customer-service/faqs/customer-service-faqs.html#canceltrip, https://www.aa.com/web/i18n/customer-service/faqs/reservations-tickets-faqs.html

Contact American Airlines directly

These are the numbers and pages American Airlines publishes, copied exactly as the airline shows them. They are not Touriyo's.

Lines American Airlines publishes for the United States

Reservations and customer service: 800-433-7300In English · Toll-free · Hours American Airlines publishes: 24 hours (CT)Source: aa.com
Reservations and customer service: 800-633-3711In Spanish · Toll-free · Hours American Airlines publishes: 24 hours (CT)Source: aa.com
Group bookings: 800-221-2255In English · Toll-freeSource: aa.com
Accessibility and special assistance: 800-433-7300 (dial 711 for National Relay Service)In English · Toll-freeSource: aa.com

Online, on American Airlines' own website

Manage a booking: https://www.aa.com/reservation/view/find-your-reservation
Online check-in: https://www.aa.com/reservation/flightCheckInViewReservationsAccess.do
Contact page: https://www.aa.com/web/i18n/customer-service/contact-american/reservations-and-ticket-changes.html
Chat: https://www.aa.com/web/i18n/customer-service/contact-american/american-customer-service.html
Refund requests: https://prefunds.aa.com
Baggage rules and fees: https://www.aa.com/web/i18n/travel-info/baggage/checked-baggage-policy.html
Group bookings: https://www.aa.com/web/i18n/customer-service/programs-products/group-meeting-travel.html
Loyalty program: https://www.aa.com/web/i18n/aadvantage-program/overview.html

American Airlines' lines in other countries (5)

Colombia

Reservations and customer service: Bogota: 601-580-3454In Spanish and English · Hours American Airlines publishes: 24 hours (local)
Reservations and customer service: Outside of Bogota: 01-800-751-1484In Spanish and English · Toll-free · Hours American Airlines publishes: 24 hours (local)

Mexico

Reservations and customer service: Mexico City: 55-5209-1400In Spanish and English · Hours American Airlines publishes: 24 hours (local)
Reservations and customer service: Toll free: 800-904-6000In Spanish and English · Toll-free · Hours American Airlines publishes: 24 hours (local)

Spain

Reservations and customer service: 912-158-999In English and Spanish · Hours American Airlines publishes: 24 hours

United Kingdom

Reservations and customer service: 0207-660-2300 or 0844-369-9899 (0,05 GBP / Minute plus phone company's access charges)In English · Hours American Airlines publishes: 24 hours

India

Reservations and customer service: 000-800-0501-944In English · Toll-free · Hours American Airlines publishes: 24 hours

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

Change, cancel, request refunds and add bags on tickets Touriyo issued.
On any other American Airlines ticket: explain American Airlines' published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

Change, cancel or refund a ticket that American Airlines or another agency issued: only the issuer can.
Decide or speed up a refund: American Airlines decides and pays it.

What American Airlines publishes about tickets bought through an agency

statements on aa.com: (1) Receipts & refunds page: 'If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status. For tickets bought from a travel agent or on another website, contact them for help with a refund.' (2) Basic Economy page: 'You can change or cancel your ticket online if you booked directly through American... If you bought your ticket through a travel agency or another booking source, contact them about changes.' (3) Reservations FAQ: 'You will not pay an extra fee to change a reservation made by a travel agency or another website if you change it on aa.com. Once you make changes, any future changes will need to be made on aa.com or through American Reservations.' (4) Trip Credit terms: 'Trip Credit is not redeemable through any other channels, including airport ticket counters or travel agencies.' (5) Basic Economy post-24h cancellation credit only for trips 'booked in the U.S. directly through American'. (6) Customer service plan: 'If you booked with a travel agency, a team member will try to contact the agency if we don't have your phone number.'

Sources: aa.com · checked on 18 October 2026

Questions people ask

Will I get my money back if I cancel an American Airlines ticket?

It depends on the fare and on American Airlines' rules. American Airlines publishes: Conditions of carriage: 'We don't refund cash for non-refundable tickets. But if you or the person who bought your ticket cancels your trip before departure, we will cancel the ticket and issue a travel credit that you can use toward future travel on American.' A Touriyo agent reads your ticket's rules before anything is cancelled.

What does American Airlines publish about cancelling right after booking?

Customer service FAQ: 'You have 24 hours from the time you first buy your ticket for a refund if you booked at least 7 days before departure. The 24-hour refund policy applies to all ticket types, but you have to cancel the trip to get a refund.

Can Touriyo cancel a ticket I bought directly from American Airlines?

No. Only American Airlines can cancel a ticket it issued, and only the issuing agency can cancel one bought from an agency. A Touriyo agent explains American Airlines' published rules, points you to the right channel and, if a new ticket works out better, can book it for you.

What does Touriyo charge to cancel?

Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the cancellation is done. If your fare returns nothing, the agent tells you first and you can decide not to go ahead.

Can I cancel directly with American Airlines?

Yes, through American Airlines' own channels listed on this page, at no agency cost.

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