Change your Air Canada flight with a Touriyo agent
Air Canada's own number for the United States
1-888-247-2262Hours Air Canada publishes: 24/7
Checked against the airline's own pages on 18 October 2026 路 all of Air Canada's channels
Touriyo is an independent travel agency. We are not Air Canada and we do not act on its behalf. The number on this page reaches Touriyo; Air Canada's official channel is 1-888-247-2262 (source: www.aircanada.com/ca/en/aco/home/fly/customer-support.html, checked 18 October 2026).
If Touriyo issued your ticket, an agent reads its fare rules, quotes what Air Canada charges plus Touriyo's fee in one total and changes it once you agree. If you bought it from Air Canada or another agency, only they can change that ticket: the agent explains Air Canada's published rules, points you to the right channel and can book a new ticket if that works out better.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call the number on this page with your booking reference and the name on the ticket.
- If Touriyo issued your ticket, the agent reads its fare rules, tells you what Air Canada charges for the change and quotes one total with Touriyo's fee.
- If you bought the ticket from Air Canada or another agency, the agent explains Air Canada's published rules, tells you which channel can change it and compares the change with a new ticket, which we can book if it costs less.
- Nothing is charged until you agree to a quoted total. Touriyo's fee is charged only when the change or the new ticket is confirmed.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Air Canada publishes about this
- Basic, Canada region (Economy): No changes permitted
- Standard, Canada region (Economy): CAD 100 - 120 any-time change + fare difference; same-day airport change 100 - 120
- Flex, Canada region (Economy): fare difference only; same-day airport change CAD 100 - 120
- Comfort, Canada region (Economy): fare difference only; same-day change and standby included
- Latitude, Canada region (Economy): fare difference only; same-day change and standby included
- Right after booking: 'Air Canada will cancel any purchased ticket and provide a full refund without penalty up to 24 hours after purchase' (Customer Service Plan); the refund page applies it to flights cancelled within 24 hours of purchase for direct bookings (website, app, Contact Centres, Aeroplan, Kayak, Google Flights, Skyscanner).
Checked against the airline's own pages on 18 October 2026
Sources: https://www.aircanada.com/ca/en/aco/home/book/fare-options-and-fees.html, https://www.aircanada.com/ca/en/aco/home/legal/air-canada-customer-service-plan.html
Contact Air Canada directly
These are the numbers and pages Air Canada publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines Air Canada publishes for the United States
- Reservations and customer service
- 1-888-247-2262Toll-free 路 Hours Air Canada publishes: 24/7Source: aircanada.com
Online, on Air Canada's own website
- Manage a booking
- https://www.aircanada.com/ca/en/aco/home/book/manage-bookings.html
- Online check-in
- https://www.aircanada.com/ca/en/aco/home/fly/check-in.html
- Contact page
- https://www.aircanada.com/ca/en/aco/home/fly/customer-support.html
- Refund requests
- https://www.aircanada.com/ca/en/aco/home/fly/customer-support/cancellation-refund.html
- Baggage rules and fees
- https://www.aircanada.com/ca/en/aco/home/plan/baggage/checked.html
- Group bookings
- https://www.aircanada.com/ca/en/aco/home/book/travels/group-bookings.html
- Loyalty program
- https://www.aircanada.com/ca/en/aco/home/aeroplan.html
Air Canada's lines in other countries (1)
Canada
- Reservations and customer service
- 1-888-247-2262Toll-free 路 Hours Air Canada publishes: Toll free, 24/7, within Canada and the U.S.
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other Air Canada ticket: explain Air Canada's published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that Air Canada or another agency issued: only the issuer can.
- Decide or speed up a refund: Air Canada decides and pays it.
What Air Canada publishes about tickets bought through an agency
Support page: 'If you booked via an online travel agency such as Expedia, Priceline or Flight Centre, or with a real-life travel agent, please contact them directly; they use unique booking systems that we cannot access.' The 1-888-247-2262 line handles changes/cancellations on direct bookings only. Refund page: agency tickets 'please reach out to them directly'; Air Canada has never charged refund processing fees to customers or agencies - questions about agency fees go to the agency. Group travel is booked through 'your preferred service provider'.
Sources: aircanada.com 路 checked on 18 October 2026
Questions people ask
Can Touriyo change a ticket I bought directly from Air Canada?
No. Only Air Canada can change a ticket it issued, and only the issuing agency can change one bought from an agency. A Touriyo agent explains Air Canada's published rules, points you to the right channel and, if a new ticket works out better, can book it for you.
What does Air Canada charge to change a ticket?
It depends on the fare. Air Canada publishes: Basic, Canada region (Economy): No changes permitted; Standard, Canada region (Economy): CAD 100 - 120 any-time change + fare difference; same-day airport change 100 - 120; Flex, Canada region (Economy): fare difference only; same-day airport change CAD 100 - 120; Comfort, Canada region (Economy): fare difference only; same-day change and standby included; Latitude, Canada region (Economy): fare difference only; same-day change and standby included. Checked against Air Canada's own pages on 18 October 2026.
What does Touriyo charge to change an Air Canada flight?
Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, together with what Air Canada charges. It is charged only when the change is confirmed.
Is Touriyo part of Air Canada?
No. Touriyo is an independent travel agency. The number at the top of this page reaches Touriyo's agents, not Air Canada. Air Canada's own channels are listed on this page.
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