Change your WestJet flight with a Touriyo agent
WestJet's own number for the United States
1-888-937-8538Hours WestJet publishes: 24/7
Checked against the airline's own pages on 18 October 2026 路 all of WestJet's channels
Touriyo is an independent travel agency. We are not WestJet and we do not act on its behalf. The number on this page reaches Touriyo; WestJet's official channel is 1-888-937-8538 (source: www.westjet.com/en-ca/contact/phone, checked 18 October 2026).
If Touriyo issued your ticket, an agent reads its fare rules, quotes what WestJet charges plus Touriyo's fee in one total and changes it once you agree. If you bought it from WestJet or another agency, only they can change that ticket: the agent explains WestJet's published rules, points you to the right channel and can book a new ticket if that works out better.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call the number on this page with your booking reference and the name on the ticket.
- If Touriyo issued your ticket, the agent reads its fare rules, tells you what WestJet charges for the change and quotes one total with Touriyo's fee.
- If you bought the ticket from WestJet or another agency, the agent explains WestJet's published rules, tells you which channel can change it and compares the change with a new ticket, which we can book if it costs less.
- Nothing is charged until you agree to a quoted total. Touriyo's fee is charged only when the change or the new ticket is confirmed.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What WestJet publishes about this
- UltraBasic, all: changes not allowed (only within CAD 24 h of booking)
- Econo / Premium / Business, within Canada: CAD 100-118 + fare difference
- Econo, Canada-Europe: CAD 150-177 (EUR 99 / GBP 83)
- Premium, Canada-Europe: CAD 300-354 (EUR 228 / GBP 192)
- Business, Canada-Europe: CAD 500-590 (EUR 381 / GBP 321)
- Econo / Premium / Business, Canada-Asia excl. South Korea: CAD 150-177 / 300-354 / 500-590
- Econo / Premium / Business, other destinations (US, Mexico, Caribbean, Central/South America): CAD 100-118
- EconoFlex / PremiumFlex / BusinessFlex, all: CAD 0 (fare difference only)
- Right after booking: No fee to change or cancel within 24 hours of booking, provided the flight is not departing within the next 24 hours; the fare difference still applies to changes.
Checked against the airline's own pages on 18 October 2026
Sources: https://www.westjet.com/en-ca/flights/fees, https://www.westjet.com/en-ca/manage/change-cancel
Contact WestJet directly
These are the numbers and pages WestJet publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines WestJet publishes for the United States
- Reservations and customer service
- 1-888-937-8538Toll-free 路 Hours WestJet publishes: 24/7Source: westjet.com
Online, on WestJet's own website
- Manage a booking
- https://www.westjet.com/en-ca/manage
- Online check-in
- https://www.westjet.com/en-ca/manage/check-in
- Contact page
- https://www.westjet.com/en-ca/contact-us
- Baggage rules and fees
- https://www.westjet.com/en-ca/flights/fees
- Group bookings
- https://www.westjet.com/en-ca/flights/groups
- Loyalty program
- https://www.westjet.com/en-ca/rewards
WestJet's lines in other countries (6)
Canada
- Reservations and customer service
- 1-888-937-8538Toll-free 路 Hours WestJet publishes: 24/7
- Holiday packages
- 1-877-737-7001Toll-free 路 Hours WestJet publishes: 6 a.m. to 10 p.m. MT, seven days a week
- Baggage
- 1-866-666-6224Toll-free
- Accessibility and special assistance
- 711 then 1-888-937-8538Toll-free
Colombia
- Reservations and customer service
- 01-800-519-0923Toll-free
Mexico
- Reservations and customer service
- 0800-461-0910Toll-free
Spain
- Reservations and customer service
- 800-098-452Toll-free
United Kingdom
- Reservations and customer service
- 0800-279-7072Toll-free
Lines WestJet publishes for all other countries
- Holiday packages
- +1-403-444-2586Hours WestJet publishes: 6 a.m. to 10 p.m. MT, seven days a week
- Baggage
- 1-403-444-2581
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other WestJet ticket: explain WestJet's published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that WestJet or another agency issued: only the issuer can.
- Decide or speed up a refund: WestJet decides and pays it.
What WestJet publishes about tickets bought through an agency
Change/cancel page: if booked through a travel agent or third party (Expedia, Air Miles, corporate travel arrangers, another airline) 'contact the agent or provider directly'; vacation packages through the package provider. The 24-hour and travel-advisory flexible policies are stated for flights 'booked directly through WestJet'. A dedicated travel agent support line exists: 1-877-664-3205. Phone bookings carry a non-refundable contact-centre fee (UltraBasic CAD 35-42.30; Econo/EconoFlex 25-29.25).
Sources: westjet.com 路 checked on 18 October 2026
Questions people ask
Can Touriyo change a ticket I bought directly from WestJet?
No. Only WestJet can change a ticket it issued, and only the issuing agency can change one bought from an agency. A Touriyo agent explains WestJet's published rules, points you to the right channel and, if a new ticket works out better, can book it for you.
What does WestJet charge to change a ticket?
It depends on the fare. WestJet publishes: UltraBasic, all: changes not allowed (only within CAD 24 h of booking); Econo / Premium / Business, within Canada: CAD 100-118 + fare difference; Econo, Canada-Europe: CAD 150-177 (EUR 99 / GBP 83); Premium, Canada-Europe: CAD 300-354 (EUR 228 / GBP 192); Business, Canada-Europe: CAD 500-590 (EUR 381 / GBP 321); Econo / Premium / Business, Canada-Asia excl. South Korea: CAD 150-177 / 300-354 / 500-590. Checked against WestJet's own pages on 18 October 2026.
What does Touriyo charge to change a WestJet flight?
Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, together with what WestJet charges. It is charged only when the change is confirmed.
Is Touriyo part of WestJet?
No. Touriyo is an independent travel agency. The number at the top of this page reaches Touriyo's agents, not WestJet. WestJet's own channels are listed on this page.
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