Cancel your Southwest Airlines flight with a Touriyo agent

Southwest Airlines publishes phone lines for specific services in the United States, listed below with all its channels. Its general channel is its website:

Southwest Airlines' own websitesupport.southwest.com

Checked against the airline's own pages on 18 October 2026 · all of Southwest Airlines' channels

Touriyo is an independent travel agency. We are not Southwest Airlines and we do not act on its behalf. The number on this page reaches Touriyo.

Before anything is cancelled, a Touriyo agent reads your fare rules and tells you what Southwest Airlines returns: money, a credit or nothing, and by when. If Touriyo issued the ticket, the agent cancels it once you agree. If you bought it from Southwest Airlines or another agency, the agent explains the rules and points you to the channel that can cancel it.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.

Or we call you

Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

Call with your booking reference and the name on the ticket.
The agent reads the fare rules and tells you what Southwest Airlines returns: money, a credit or nothing, and by when.
If Touriyo issued the ticket, the agent cancels it once you agree and sends you the confirmation. If you bought it from Southwest Airlines or another agency, the agent explains the rules and tells you which channel can cancel it.
Touriyo's fee, if any, is charged only when the cancellation is done, and it is never taken out of money the airline owes you.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What Southwest Airlines publishes about this

All fares can be cancelled without a fee ('No cancel fees.
All fare types are eligible for cancellations without a fee') at least 10 minutes before original scheduled departure.
Refund policy article: 'Choice Extra and Choice Preferred tickets are refundable.
You can choose to either a) receive a method-of-payment refund or b) hold the value of the ticket as a Transferable Flight Credit...
Right after booking: Refund policy article: 'If you cancel your reservation within 24 hours of booking, you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight Credit (depending on the type of fare) to buy a future Southwest flight.' Fare page footnote: 'Basic fares are non-refundable except as allowed by our 24-hour cancellation policy.'

Checked against the airline's own pages on 18 October 2026

Sources: https://support.southwest.com/helpcenter/s/article/refund-policy, https://support.southwest.com/helpcenter/s/article/cancel-flight, https://support.southwest.com/helpcenter/s/article/flight-credits, https://www.southwest.com/airfare-types-benefits/, https://support.southwest.com/helpcenter/pathway/delays-cancellations-or-schedule-revisions

Contact Southwest Airlines directly

These are the numbers and pages Southwest Airlines publishes, copied exactly as the airline shows them. They are not Touriyo's.

Lines Southwest Airlines publishes for the United States

Group bookings: 1-800-433-5368In English · Toll-free · Hours Southwest Airlines publishes: Monday to Friday, 5 a.m. to midnight CTSource: southwest.com

Online, on Southwest Airlines' own website

Manage a booking: https://www.southwest.com/air/manage-reservation/
Online check-in: https://www.southwest.com/air/check-in/
Contact page: https://support.southwest.com/helpcenter/s/contact-us
Refund requests: https://support.southwest.com/helpcenter/s/article/refund-policy
Baggage rules and fees: https://www.southwest.com/html/customer-service/travel-fees.html
Group bookings: https://www.southwest.com/corporate-travel/meetings-and-groups/
Loyalty program: https://www.southwest.com/rapidrewards/

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

Change, cancel, request refunds and add bags on tickets Touriyo issued.
On any other Southwest Airlines ticket: explain Southwest Airlines' published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

Change, cancel or refund a ticket that Southwest Airlines or another agency issued: only the issuer can.
Decide or speed up a refund: Southwest Airlines decides and pays it.

What Southwest Airlines publishes about tickets bought through an agency

Help article: 'Can I change my flight if I booked through a travel agency? If your flight was booked through a travel agency, it can only be changed online on the day of the flight. If you need to change it at any other time, please call your TMC/Travel Agency or a Southwest Airlines Customer Representative for help.' Delays page: 'Southwest Groups travel reservations: contact Group Travel Services for options.'

Sources: southwest.com · checked on 18 October 2026

Questions people ask

Will I get my money back if I cancel a Southwest Airlines ticket?

It depends on the fare and on Southwest Airlines' rules. Southwest Airlines publishes: All fares can be cancelled without a fee ('No cancel fees. All fare types are eligible for cancellations without a fee') at least 10 minutes before original scheduled departure. A Touriyo agent reads your ticket's rules before anything is cancelled.

What does Southwest Airlines publish about cancelling right after booking?

Refund policy article: 'If you cancel your reservation within 24 hours of booking, you can choose either to a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit or Transferable Flight Credit (depending on the type of fare) to buy a future Southwest flight.' Fare page footnote: 'Basic fares are non-refundable except as allowed by our 24-hour cancellation policy.'

Can Touriyo cancel a ticket I bought directly from Southwest Airlines?

No. Only Southwest Airlines can cancel a ticket it issued, and only the issuing agency can cancel one bought from an agency. A Touriyo agent explains Southwest Airlines' published rules, points you to the right channel and, if a new ticket works out better, can book it for you.

What does Touriyo charge to cancel?

Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the cancellation is done. If your fare returns nothing, the agent tells you first and you can decide not to go ahead.

Can I cancel directly with Southwest Airlines?

Yes, through Southwest Airlines' own channels listed on this page, at no agency cost.

Other help with Southwest Airlines

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