Cancel your Philippine Airlines flight with a Touriyo agent

Philippine Airlines' own number for the United States

Checked against the airline's own pages on 18 October 2026 · all of Philippine Airlines' channels

Touriyo is an independent travel agency. We are not Philippine Airlines and we do not act on its behalf. The number on this page reaches Touriyo; Philippine Airlines' official channel is 1-800-435-9725 (source: www.philippineairlines.com/in/en/faq/no-showdownlinecancellation.html, checked 18 October 2026).

Before anything is cancelled, a Touriyo agent reads your fare rules and tells you what Philippine Airlines returns: money, a credit or nothing, and by when. If Touriyo issued the ticket, the agent cancels it once you agree. If you bought it from Philippine Airlines or another agency, the agent explains the rules and points you to the channel that can cancel it.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.

Or we call you

Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

Call with your booking reference and the name on the ticket.
The agent reads the fare rules and tells you what Philippine Airlines returns: money, a credit or nothing, and by when.
If Touriyo issued the ticket, the agent cancels it once you agree and sends you the confirmation. If you bought it from Philippine Airlines or another agency, the agent explains the rules and tells you which channel can cancel it.
Touriyo's fee, if any, is charged only when the cancellation is done, and it is never taken out of money the airline owes you.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What Philippine Airlines publishes about this

Refund fee for a totally unused ticket, Philippines-US (and US-Philippines issued before 11MAY26): SuperSaver non-refundable; Saver USD 250; Value USD 200; Flex free; Premium Economy USD 250; partially used: SuperSaver/Saver/Value non-refundable, Flex and Premium Economy USD 100.
US-Philippines issued on/after 11MAY26: unused SuperSaver non-refundable, Saver USD 300, Value USD 250, Flex free, Premium Economy USD 300; partially used Flex and Premium USD 150.
Business: unused Value USD 250 (USD 300 US-PH from 11MAY26), Flex free; partially used Value non-refundable, Flex USD 150 (USD 200 US-PH from 11MAY26).
A non-refundable ticket still returns taxes.
Right after booking: Customer Satisfaction commitment, applicable only to PAL flights to or from the United States: a ticketed reservation (also Mabuhay Miles reward tickets) can be cancelled with a 100% refund if cancelled within 24 hours of purchase AND the purchase was made one week or more before the scheduled departure.

Checked against the airline's own pages on 18 October 2026

Sources: https://pal.my.site.com/s/article/Refund-Support-Frequently-Asked-Questions, https://pal.my.site.com/s/article/Philippine-Airlines-Commitment-to-Customer-Satisfaction

Contact Philippine Airlines directly

These are the numbers and pages Philippine Airlines publishes, copied exactly as the airline shows them. They are not Touriyo's.

Lines Philippine Airlines publishes for the United States

Reservations and customer service: 1-800-435-9725Toll-freeSource: philippineairlines.com

Online, on Philippine Airlines' own website

Manage a booking: https://www.philippineairlines.com/in/en/manage-booking.html
Online check-in: https://www.philippineairlines.com/in/en/faq/online-check-in.html
Contact page: https://pal.my.site.com/s/article/PAL-s-Global-Reservation-and-Customer-Support
Refund requests: https://pal.my.site.com/s/article/Refund-Support-Frequently-Asked-Questions
Baggage rules and fees: https://www.philippineairlines.com/in/en/before-you-fly/farerulesandconditions/united-states.html
Loyalty program: https://www.philippineairlines.com/in/en/home.html

Philippine Airlines' lines in other countries (2)

Philippines

Reservations and customer service: +632 8855-8888Hours Philippine Airlines publishes: Help-center headings 'Chat with Us (24/7)' and 'Talk with Us (24/7)'
Reservations and customer service: +63 919-056-2255

Lines Philippine Airlines publishes for all other countries

WhatsApp: (+63) 917-830-5810 (listed as a PAL official chat channel next to Messenger, Viber and Web Chat)

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

Change, cancel, request refunds and add bags on tickets Touriyo issued.
On any other Philippine Airlines ticket: explain Philippine Airlines' published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

Change, cancel or refund a ticket that Philippine Airlines or another agency issued: only the issuer can.
Decide or speed up a refund: Philippine Airlines decides and pays it.

What Philippine Airlines publishes about tickets bought through an agency

Refund FAQ: 'For bookings issued through a Travel Agency, refund requests must be facilitated through the original issuing office or travel partners'; 'For travel agent-issued tickets, refund applications shall be submitted to the travel agent'. Contact Us topic: 'For bookings made outside Philippine Airlines' website, ticket offices, or hotline, please contact your travel agent directly.' Manage My Booking: travel-agency bookings are limited to buying myPAL Travel Boost add-ons; rebooking excluded for bookings created through partner agencies.

Sources: philippineairlines.com · checked on 18 October 2026

Questions people ask

Will I get my money back if I cancel a Philippine Airlines ticket?

It depends on the fare and on Philippine Airlines' rules. Philippine Airlines publishes: Refund fee for a totally unused ticket, Philippines-US (and US-Philippines issued before 11MAY26): SuperSaver non-refundable; Saver USD 250; Value USD 200; Flex free; Premium Economy USD 250; partially used: SuperSaver/Saver/Value non-refundable, Flex and Premium Economy USD 100. US-Philippines issued on/after 11MAY26: unused SuperSaver non-refundable, Saver USD 300, Value USD 250, Flex free, Premium Economy USD 300; partially used Flex and Premium USD 150. A Touriyo agent reads your ticket's rules before anything is cancelled.

What does Philippine Airlines publish about cancelling right after booking?

Customer Satisfaction commitment, applicable only to PAL flights to or from the United States: a ticketed reservation (also Mabuhay Miles reward tickets) can be cancelled with a 100% refund if cancelled within 24 hours of purchase AND the purchase was made one week or more before the scheduled departure.

Can Touriyo cancel a ticket I bought directly from Philippine Airlines?

No. Only Philippine Airlines can cancel a ticket it issued, and only the issuing agency can cancel one bought from an agency. A Touriyo agent explains Philippine Airlines' published rules, points you to the right channel and, if a new ticket works out better, can book it for you.

What does Touriyo charge to cancel?

Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the cancellation is done. If your fare returns nothing, the agent tells you first and you can decide not to go ahead.

Can I cancel directly with Philippine Airlines?

Yes, through Philippine Airlines' own channels listed on this page, at no agency cost.

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