Skip to content

Get help with your Avior Airlines refund from a Touriyo agent

Avior Airlines' contact number may be changing. Until the new one is confirmed on its own website, only its website is listed here.

Avior Airlines' own websiteaviorair.com

Checked against the airline's own pages on 18 October 2026 路 all of Avior Airlines' channels

Touriyo is an independent travel agency. We are not Avior Airlines and we do not act on its behalf. The number on this page reaches Touriyo.

A refund is Avior Airlines' decision and Avior Airlines' money: Touriyo cannot promise one. A Touriyo agent reads your ticket against Avior Airlines' published rules and tells you whether it qualifies. If Touriyo issued the ticket, we request the refund and follow it up; if you bought it elsewhere, the agent explains where and how to ask for it.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.
Or we call you

Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

  1. Call with your ticket number or booking reference.
  2. The agent checks Avior Airlines' published refund rules for your fare, including what applies when the airline cancels or changes your flight.
  3. If Touriyo issued the ticket, we request the refund from Avior Airlines and follow it up. If you bought it elsewhere, the agent tells you where and how to ask for it.
  4. Avior Airlines decides and pays refunds on its tickets. Touriyo's fee is never deducted from a refund the airline owes you.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What Avior Airlines publishes about this

  • Official notices on the airline's API (ab-blog.avior.com.ve) record flight suspensions ordered by INAC for Caracas/Maiquet铆a between 24 June and 2 July 2026 with 'alternativas para los pasajeros afectados', reinstatement of domestic and international flights (January 2026), resumption of Caracas flights from 7 September 2026, and cancellation of 'Conexi贸n Posterior' connecting itineraries from 23 March 2026 - all without readable refund rules.
  • Avior Airlines takes refund requests on its own website (reembolso.aviorair.com).

Checked against the airline's own pages on 18 October 2026

Sources: https://reembolso.aviorair.com/, https://reembolso.aviorair.com

Contact Avior Airlines directly

These are the numbers and pages Avior Airlines publishes, copied exactly as the airline shows them. They are not Touriyo's.

Avior Airlines' contact number may be changing. Until the new one is confirmed on its own website, only its website is listed here.

Online, on Avior Airlines' own website

Contact page
https://aviorair.com/contacto
Refund requests
https://reembolso.aviorair.com
Baggage rules and fees
https://aviorair.com/guiadelviajero
Loyalty program
https://aviorplus.com/

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

  • Change, cancel, request refunds and add bags on tickets Touriyo issued.
  • On any other Avior Airlines ticket: explain Avior Airlines' published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

  • Change, cancel or refund a ticket that Avior Airlines or another agency issued: only the issuer can.
  • Decide or speed up a refund: Avior Airlines decides and pays it.

What Avior Airlines publishes about tickets bought through an agency

Nothing readable. The notice 'Nueva Plataforma Digital para Documentos de Viaje' (from 1 June 2026) is addressed to 'pasajeros y aliados comerciales'.

Sources: aviorair.com 路 checked on 18 October 2026

Questions people ask

Does Touriyo decide Avior Airlines refunds?

No. Only Avior Airlines decides and pays refunds on its tickets. A Touriyo agent checks whether your ticket qualifies under Avior Airlines' published rules and files the request for tickets Touriyo issued.

Which Avior Airlines tickets are refundable?

Avior Airlines publishes: Official notices on the airline's API (ab-blog.avior.com.ve) record flight suspensions ordered by INAC for Caracas/Maiquet铆a between 24 June and 2 July 2026 with 'alternativas para los pasajeros afectados', reinstatement of domestic and international flights (January 2026), resumption of Caracas flights from 7 September 2026, and cancellation of 'Conexi贸n Posterior' connecting itineraries from 23 March 2026 - all without readable refund rules. Checked on 18 October 2026.

What does Touriyo charge?

Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only once the request is filed. A refund owed by the airline is never reduced by our fee.

Other help with Avior Airlines

Other airlines

Airline names and trademarks belong to their owners and are used here to describe the service we provide. If you represent an airline and believe this page misuses your mark, use our brand policy form