Talk to a Touriyo agent about your ANA booking
ANA's own number for the United States
1-800-235-9262Hours ANA publishes: 24 hours (7 days/week)
310-782-3011Hours ANA publishes: 24 hours (7 days/week)
Checked against the airline's own pages on 18 October 2026 路 all of ANA's channels
Touriyo is an independent travel agency. We are not ANA and we do not act on its behalf. The number on this page reaches Touriyo; ANA's official channel is 1-800-235-9262 (source: www.ana.co.jp/en/us/site-help/contact, checked 18 October 2026).
The number at the top of this page reaches Touriyo, an independent travel agency, not ANA. ANA's own channels are listed below. A Touriyo agent explains what ANA allows on your ticket and what each step costs before you pay; tickets Touriyo issued can be changed, cancelled and refunded through us.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
No Touriyo fee for this service. You pay only what the airline charges, quoted before you pay. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call the Touriyo number on this page. The agent answers as Touriyo, so you always know who you are talking to.
- Tell the agent what you need. They explain what ANA allows on your ticket and what Touriyo charges, if anything.
- Nothing is charged until you agree to a quoted total.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What ANA publishes about this
- ANA publishes its own phone lines for 5 countries, listed on this page with the hours it states.
- Bookings made directly with ANA can be managed on its website.
Checked against the airline's own pages on 18 October 2026
Sources: https://www.ana.co.jp/en/us/site-help/contact/, https://www.ana.co.jp/en/gb/help/, https://www.ana.co.jp/en/in/help/, https://www.ana.co.jp/en/mx/help/, https://www.ana.co.jp/en/es/help/
Contact ANA directly
These are the numbers and pages ANA publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines ANA publishes for the United States
- Reservations and customer service
- 1-800-235-9262In Japanese and English 路 Toll-free 路 Hours ANA publishes: 24 hours (7 days/week)Source: ana.co.jp
- Reservations and customer service
- 310-782-3011In Japanese and English 路 Hours ANA publishes: 24 hours (7 days/week)Source: ana.co.jp
- Loyalty program
- 1-833-794-2238In English 路 Toll-free 路 Hours ANA publishes: 24 hours (7 days/week)Source: ana.co.jp
Online, on ANA's own website
- Manage a booking
- https://www.ana.co.jp/en/us/plan-book/how-to-manage-your-booking/
- Contact page
- https://www.ana.co.jp/en/us/help/
- Baggage rules and fees
- https://www.ana.co.jp/en/us/travel-information/baggage-information/checked-baggage/
- Loyalty program
- https://www.ana.co.jp/en/us/amc/
ANA's lines in other countries (4)
Mexico
- Reservations and customer service
- 800-123-4857In Japanese and English 路 Toll-free 路 Hours ANA publishes: 24 hours a day (7 days/week)
- Reservations and customer service
- 55-2648-0390In Spanish 路 Hours ANA publishes: 9:00 a.m. to 5:00 p.m. (Closed on weekends and national holidays)
- Reservations and customer service
- +81-3-6327-8723In Japanese and English
Spain
- Reservations and customer service
- 9009681-99In Japanese and English 路 Toll-free 路 Hours ANA publishes: 24 hours (7 days/week)
- Reservations and customer service
- +81-3-6327-8711In Japanese and English 路 Hours ANA publishes: 24 hours (7 days/week)
United Kingdom
- Reservations and customer service
- 0808-23-44131In Japanese and English 路 Toll-free 路 Hours ANA publishes: 24 hours (7 days/week)
- Reservations and customer service
- +81-3-6327-8701In Japanese and English 路 Hours ANA publishes: 24 hours (7 days/week)
- Reservations and customer service
- 0808-189-3077In English 路 Toll-free 路 Hours ANA publishes: 24 hours (7 days/week)
India
- Reservations and customer service
- 1800-210-9274In Japanese and English 路 Toll-free 路 Hours ANA publishes: 24 hours (7 days/week)
- Reservations and customer service
- +81-3-6327-8738In Japanese and English 路 Hours ANA publishes: 24 hours (7 days/week)
- Sales or airport office
- +91-(0)11-4251-9637In Hindi and English 路 Hours ANA publishes: 9:00 a.m. to 6:00 p.m. (not available on Saturday, Sunday or national holidays)
- Sales or airport office
- +91-(0)22-6147-0788In Hindi and English 路 Hours ANA publishes: 9:00 a.m. to 6:00 p.m. (not available on Saturday, Sunday or national holidays)
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other ANA ticket: explain ANA's published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that ANA or another agency issued: only the issuer can.
- Decide or speed up a refund: ANA decides and pays it.
What ANA publishes about tickets bought through an agency
Refund table: tickets bought from a travel agency are refunded at 'the travel agency where ticket was purchased'. Online changes are only for reservations made on the ANA website; 'Reserved as package Tours or Group Tours... reserved through a travel agency (International flights...)' cannot be changed online - contact the agency. Phone and counter purchases carry a ticketing service charge; website purchases do not.
Sources: ana.co.jp 路 checked on 18 October 2026
Questions people ask
Is this number ANA?
No. It reaches Touriyo, an independent travel agency. ANA's own channels are listed on this page.
Why call Touriyo instead of ANA?
One Touriyo agent explains your options, compares a change with a new ticket, books another airline if that works out better and quotes one total before you pay. Calling ANA directly costs no agency fee.
When do Touriyo's agents answer?
Monday to Sunday, 8 am to 11 pm US Eastern Time.
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