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Get help with your Air Panama refund from a Touriyo agent

Air Panama does not publish a phone line for the United States.

Air Panama's own websiteairpanama.com

Checked against the airline's own pages on 18 October 2026 路 all of Air Panama's channels

Touriyo is an independent travel agency. We are not Air Panama and we do not act on its behalf. The number on this page reaches Touriyo.

A refund is Air Panama's decision and Air Panama's money: Touriyo cannot promise one. A Touriyo agent reads your ticket against Air Panama's published rules and tells you whether it qualifies. If Touriyo issued the ticket, we request the refund and follow it up; if you bought it elsewhere, the agent explains where and how to ask for it.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.
Or we call you

Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

  1. Call with your ticket number or booking reference.
  2. The agent checks Air Panama's published refund rules for your fare, including what applies when the airline cancels or changes your flight.
  3. If Touriyo issued the ticket, we request the refund from Air Panama and follow it up. If you bought it elsewhere, the agent tells you where and how to ask for it.
  4. Air Panama decides and pays refunds on its tickets. Touriyo's fee is never deducted from a refund the airline owes you.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What Air Panama publishes about this

  • BASIC: not refundable. PLUS: credit note with penalty (amount not published).
  • PREMIER: refundable minus OBFEE (amount not published).
  • Contract art. 3: fare classes A, D, S, E, W promotional and non-refundable; H and B refundable by credit note (180 days); Y refundable subject to administrative charge.
  • Credit note ('nota de cr茅dito') valid 180 days / 6 months for H and B classes (contract art.
  • 3); PLUS fare refunds are issued as a credit note.

Checked against the airline's own pages on 18 October 2026

Sources: https://www.airpanama.com/en/tarifas, https://www.airpanama.com/en/politicas/contrato-de-transporte

Contact Air Panama directly

These are the numbers and pages Air Panama publishes, copied exactly as the airline shows them. They are not Touriyo's.

Air Panama does not publish a phone line for the United States.

Online, on Air Panama's own website

Contact page
https://www.airpanama.com/en/contactus
Baggage rules and fees
https://www.airpanama.com/en/politicas/politica-de-equipaje
Group bookings
https://www.airpanama.com/en/charters
Air Panama's lines in other countries (1)

Panama

Reservations and customer service
+507 316-9070In Spanish and English 路 Hours Air Panama publishes: Call center: Monday to Sunday, 6:00 a.m. to 6:00 p.m.
WhatsApp
+507 6349-8708
Sales or airport office
+507 721-0841 / 42In Spanish
Sales or airport office
+507 6378-0217In Spanish
Sales or airport office
+507 757-9841 / 42In Spanish
Sales or airport office
+507 758-9841 / 42In Spanish
Sales or airport office
+507 992-6949In Spanish

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

  • Change, cancel, request refunds and add bags on tickets Touriyo issued.
  • On any other Air Panama ticket: explain Air Panama's published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

  • Change, cancel or refund a ticket that Air Panama or another agency issued: only the issuer can.
  • Decide or speed up a refund: Air Panama decides and pays it.

What Air Panama publishes about tickets bought through an agency

Senior discounts in Panama must be bought at sales offices or through the reservations centre.

Sources: airpanama.com 路 checked on 18 October 2026

Questions people ask

Does Touriyo decide Air Panama refunds?

No. Only Air Panama decides and pays refunds on its tickets. A Touriyo agent checks whether your ticket qualifies under Air Panama's published rules and files the request for tickets Touriyo issued.

Which Air Panama tickets are refundable?

BASIC: not refundable. PLUS: credit note with penalty (amount not published). PREMIER: refundable minus OBFEE (amount not published). Checked against Air Panama's own pages on 18 October 2026.

What happens to the value of an Air Panama ticket that is not refunded in money?

Credit note ('nota de cr茅dito') valid 180 days / 6 months for H and B classes (contract art. 3); PLUS fare refunds are issued as a credit note. Checked against Air Panama's own pages on 18 October 2026.

What does Touriyo charge?

Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only once the request is filed. A refund owed by the airline is never reduced by our fee.

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