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Cancel your Air Panama flight with a Touriyo agent

Air Panama does not publish a phone line for the United States.

Air Panama's own websiteairpanama.com

Checked against the airline's own pages on 18 October 2026 路 all of Air Panama's channels

Touriyo is an independent travel agency. We are not Air Panama and we do not act on its behalf. The number on this page reaches Touriyo.

Before anything is cancelled, a Touriyo agent reads your fare rules and tells you what Air Panama returns: money, a credit or nothing, and by when. If Touriyo issued the ticket, the agent cancels it once you agree. If you bought it from Air Panama or another agency, the agent explains the rules and points you to the channel that can cancel it.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.
Or we call you

Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

  1. Call with your booking reference and the name on the ticket.
  2. The agent reads the fare rules and tells you what Air Panama returns: money, a credit or nothing, and by when.
  3. If Touriyo issued the ticket, the agent cancels it once you agree and sends you the confirmation. If you bought it from Air Panama or another agency, the agent explains the rules and tells you which channel can cancel it.
  4. Touriyo's fee, if any, is charged only when the cancellation is done, and it is never taken out of money the airline owes you.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What Air Panama publishes about this

  • FAQ: to cancel, contact Customer Service (+507 316-9070 or servicio.al.cliente@airpanama.com) before the travel date; the team checks the fare conditions.
  • Fares page: BASIC - refunds not applicable; PLUS - refundable through a credit note, a penalty applies; PREMIER - refundable minus the 'OBFEE' (amount not published).
  • Contract of carriage art. 3 (older wording, partly in Spanish): tickets are non-refundable; for a date change the ticket is valid 365 days from issue, or 30 days for promotional, discounted or international tickets; fare-code validity A/C/S/E 30 days, B/M 60, H 90, Y 365; fares A, D, S, E, W promotional, non-refundable; H and B refundable by credit note valid 180 days; Y refundable subject to an administrative charge.
  • Maximum stay: BASIC 30 days, PLUS 90, PREMIER 330.

Checked against the airline's own pages on 18 October 2026

Sources: https://www.airpanama.com/en/tarifas, https://www.airpanama.com/en/politicas/contrato-de-transporte, https://www.airpanama.com/en/preguntas-frecuentes

Contact Air Panama directly

These are the numbers and pages Air Panama publishes, copied exactly as the airline shows them. They are not Touriyo's.

Air Panama does not publish a phone line for the United States.

Online, on Air Panama's own website

Contact page
https://www.airpanama.com/en/contactus
Baggage rules and fees
https://www.airpanama.com/en/politicas/politica-de-equipaje
Group bookings
https://www.airpanama.com/en/charters
Air Panama's lines in other countries (1)

Panama

Reservations and customer service
+507 316-9070In Spanish and English 路 Hours Air Panama publishes: Call center: Monday to Sunday, 6:00 a.m. to 6:00 p.m.
WhatsApp
+507 6349-8708
Sales or airport office
+507 721-0841 / 42In Spanish
Sales or airport office
+507 6378-0217In Spanish
Sales or airport office
+507 757-9841 / 42In Spanish
Sales or airport office
+507 758-9841 / 42In Spanish
Sales or airport office
+507 992-6949In Spanish

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

  • Change, cancel, request refunds and add bags on tickets Touriyo issued.
  • On any other Air Panama ticket: explain Air Panama's published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

  • Change, cancel or refund a ticket that Air Panama or another agency issued: only the issuer can.
  • Decide or speed up a refund: Air Panama decides and pays it.

What Air Panama publishes about tickets bought through an agency

Senior discounts in Panama must be bought at sales offices or through the reservations centre.

Sources: airpanama.com 路 checked on 18 October 2026

Questions people ask

Will I get my money back if I cancel an Air Panama ticket?

It depends on the fare and on Air Panama's rules. Air Panama publishes: FAQ: to cancel, contact Customer Service (+507 316-9070 or servicio.al.cliente@airpanama.com) before the travel date; the team checks the fare conditions. Fares page: BASIC - refunds not applicable; PLUS - refundable through a credit note, a penalty applies; PREMIER - refundable minus the 'OBFEE' (amount not published). A Touriyo agent reads your ticket's rules before anything is cancelled.

Can Touriyo cancel a ticket I bought directly from Air Panama?

No. Only Air Panama can cancel a ticket it issued, and only the issuing agency can cancel one bought from an agency. A Touriyo agent explains Air Panama's published rules, points you to the right channel and, if a new ticket works out better, can book it for you.

What does Touriyo charge to cancel?

Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the cancellation is done. If your fare returns nothing, the agent tells you first and you can decide not to go ahead.

Can I cancel directly with Air Panama?

Yes, through Air Panama's own channels listed on this page, at no agency cost.

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