Cancel your Air India flight with a Touriyo agent

Air India's own number for the United States

Checked against the airline's own pages on 18 October 2026 · all of Air India's channels

Touriyo is an independent travel agency. We are not Air India and we do not act on its behalf. The number on this page reaches Touriyo; Air India's official channel is +1 - 888 634 1407 (source: www.airindia.com/in/en/contact-us.html, checked 18 October 2026).

Before anything is cancelled, a Touriyo agent reads your fare rules and tells you what Air India returns: money, a credit or nothing, and by when. If Touriyo issued the ticket, the agent cancels it once you agree. If you bought it from Air India or another agency, the agent explains the rules and points you to the channel that can cancel it.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.

Or we call you

Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

Call with your booking reference and the name on the ticket.
The agent reads the fare rules and tells you what Air India returns: money, a credit or nothing, and by when.
If Touriyo issued the ticket, the agent cancels it once you agree and sends you the confirmation. If you bought it from Air India or another agency, the agent explains the rules and tells you which channel can cancel it.
Touriyo's fee, if any, is charged only when the cancellation is done, and it is never taken out of money the airline owes you.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What Air India publishes about this

Tickets issued after 25 May 2022 are refunded via Manage Booking (website/app); tickets bought at an Air India city/airport office must be refunded at the same office; tickets from a travel agent or online portal: 'please get in touch with the respective agent's office for a refund'.
Cancellation fees as per the penalty tables (see change section; e.g. domestic Economy Value INR 5,000, Flex INR 999; USA/Canada Economy Value non-refundable - taxes only, Classic $275 / CAD 400).
'In compliance with CAR, Section 3-Air Transport Series M Part II Rev 2, dated 27 Feb 2019, the cancellation charges shall not be more than the basic fare, plus fuel surcharge.'
For non-refundable cases tax is credited back to the source.
Right after booking: The request-refund page states (in the notes beneath the award-ticket table): 'India & US markets: Change or cancellations are permitted free of charge for up to 48 hours from the time of booking, provided the change or cancellation is done up to 7 days prior to the first leg of departure.' The page layout leaves it ambiguous whether this applies to all tickets or only to award tickets - treat as 48 h, India and US points of sale, 7+ days before departure.

Checked against the airline's own pages on 18 October 2026

Sources: https://www.airindia.com/in/en/manage/request-refund.html

Contact Air India directly

These are the numbers and pages Air India publishes, copied exactly as the airline shows them. They are not Touriyo's.

Lines Air India publishes for the United States

Reservations and customer service: +1 - 888 634 1407Toll-freeSource: airindia.com

Online, on Air India's own website

Manage a booking: https://www.airindia.com/in/en/manage/booking.html
Online check-in: https://www.airindia.com/in/en/manage/web-checkin.html
Contact page: https://www.airindia.com/in/en/contact-us.html
Refund requests: https://www.airindia.com/in/en/manage/request-refund.html
Baggage rules and fees: https://www.airindia.com/in/en/travel-information/baggage-guidelines/checked-baggage-allowance.html
Group bookings: https://groups.airindia.com/
Loyalty program: https://www.airindia.com/in/en/maharaja-club.html

Air India's lines in other countries (8)

India

Reservations and customer service: +91 116 932 9333Hours Air India publishes: Call 24x7
Reservations and customer service: +91 116 932 9999Hours Air India publishes: Call 24x7

United Kingdom

Reservations and customer service: +44 - 203 757 2760

Australia

Reservations and customer service: +61 - 3 701 98270

Canada

Reservations and customer service: +1 - 888 634 1407Toll-free

France

Reservations and customer service: +33 - 1 874 06644

Germany

Reservations and customer service: +49 - 6925511337

Singapore

Reservations and customer service: +65 - 3157 3780

Lines Air India publishes for all other countries

Reservations and customer service: +91 116 932 9333Hours Air India publishes: Call 24x7
Reservations and customer service: +91 116 932 9999Hours Air India publishes: Call 24x7
WhatsApp: +91 9667034444

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

Change, cancel, request refunds and add bags on tickets Touriyo issued.
On any other Air India ticket: explain Air India's published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

Change, cancel or refund a ticket that Air India or another agency issued: only the issuer can.
Decide or speed up a refund: Air India decides and pays it.

What Air India publishes about tickets bought through an agency

Air India states repeatedly that tickets issued by a travel agent or bought on a third-party website must be refunded and status-checked through that agent/website ('please reach out to your travel agent or visit the website to help initiate your refund'); tickets from Air India offices only at the same office. For skipped segments on agency tickets: 'please contact your travel agent or raise a request through the Air India Customer Support Portal'. Basic fares are sold only through Air India direct channels. Self-service re-accommodation requires a valid e-ticket and email on the PNR and max 9 passengers.

Sources: airindia.com · checked on 18 October 2026

Questions people ask

Will I get my money back if I cancel an Air India ticket?

It depends on the fare and on Air India's rules. Air India publishes: Tickets issued after 25 May 2022 are refunded via Manage Booking (website/app); tickets bought at an Air India city/airport office must be refunded at the same office; tickets from a travel agent or online portal: 'please get in touch with the respective agent's office for a refund'. Cancellation fees as per the penalty tables (see change section; e.g. domestic Economy Value INR 5,000, Flex INR 999; USA/Canada Economy Value non-refundable - taxes only, Classic $275 / CAD 400). A Touriyo agent reads your ticket's rules before anything is cancelled.

What does Air India publish about cancelling right after booking?

The request-refund page states (in the notes beneath the award-ticket table): 'India & US markets: Change or cancellations are permitted free of charge for up to 48 hours from the time of booking, provided the change or cancellation is done up to 7 days prior to the first leg of departure.' The page layout leaves it ambiguous whether this applies to all tickets or only to award tickets - treat as 48 h, India and US points of sale, 7+ days before departure.

Can Touriyo cancel a ticket I bought directly from Air India?

No. Only Air India can cancel a ticket it issued, and only the issuing agency can cancel one bought from an agency. A Touriyo agent explains Air India's published rules, points you to the right channel and, if a new ticket works out better, can book it for you.

What does Touriyo charge to cancel?

Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the cancellation is done. If your fare returns nothing, the agent tells you first and you can decide not to go ahead.

Can I cancel directly with Air India?

Yes, through Air India's own channels listed on this page, at no agency cost.

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