Talk to a Touriyo agent about your Aeroméxico booking
Aeroméxico's own number for the United States
Checked against the airline's own pages on 18 October 2026 · all of Aeroméxico's channels
Touriyo is an independent travel agency. We are not Aeroméxico and we do not act on its behalf. The number on this page reaches Touriyo; Aeroméxico's official channel is 1 800 237 6639 (source: www.aeromexico.com/es-mx/contactanos, checked 18 October 2026).
The number at the top of this page reaches Touriyo, an independent travel agency, not Aeroméxico. Aeroméxico's own channels are listed below. A Touriyo agent explains what Aeroméxico allows on your ticket and what each step costs before you pay; tickets Touriyo issued can be changed, cancelled and refunded through us.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
No Touriyo fee for this service. You pay only what the airline charges, quoted before you pay. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call the Touriyo number on this page. The agent answers as Touriyo, so you always know who you are talking to.
- Tell the agent what you need. They explain what Aeroméxico allows on your ticket and what Touriyo charges, if anything.
- Nothing is charged until you agree to a quoted total.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Aeroméxico publishes about this
- Aeroméxico publishes its own phone lines for 24 countries, listed on this page with the hours it states.
- Aeroméxico publishes a WhatsApp channel.
- Bookings made directly with Aeroméxico can be managed on its website.
Checked against the airline's own pages on 18 October 2026
Sources: https://www.aeromexico.com/es-mx/contactanos, https://www.aeromexico.com/en-us/contact-us
Contact Aeroméxico directly
These are the numbers and pages Aeroméxico publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines Aeroméxico publishes for the United States
- Reservations and customer service
- 1 800 237 6639In English and Spanish · Toll-freeSource: aeromexico.com
Online, on Aeroméxico's own website
- Manage a booking
- https://www.aeromexico.com/es-mx/administra-tu-viaje
- Online check-in
- https://www.aeromexico.com/es-mx/vuela-con-nosotros/formas-de-hacer-check-in
- Contact page
- https://www.aeromexico.com/es-mx/contactanos
- Baggage rules and fees
- https://www.aeromexico.com/es-mx/informacion-de-vuelos/equipaje
- Group bookings
- https://www.aeromexico.com/es-mx/informacion-de-vuelos/viajes-en-grupo
- Loyalty program
- https://www.aeromexico.com/es-mx/aeromexico-rewards
Aeroméxico's lines in other countries (24)
Mexico
- Reservations and customer service
- (55) 5133 4000In Spanish and English
Argentina
- Reservations and customer service
- 0 800 2667 102In Spanish · Toll-free
Chile
- Reservations and customer service
- 800 392 674In Spanish · Toll-free
Ecuador
- Reservations and customer service
- 1 800 000 227In Spanish · Toll-free
Peru
- Reservations and customer service
- 0 800 745 36In Spanish · Toll-free
Spain
- Reservations and customer service
- 900 995 282In Spanish · Toll-free
Colombia
- Reservations and customer service
- 1 800 0114 687In Spanish · Toll-free
United Kingdom
- Reservations and customer service
- 0 800 9775 533In English · Toll-free
Brazil
- Reservations and customer service
- 0800 891 7512In Portuguese and Spanish · Toll-free
Australia
- Reservations and customer service
- 02 8644 1883In English
Canada
- Reservations and customer service
- 1 800 237 6639In English and Spanish · Toll-free
China
- Reservations and customer service
- 86 32 6247 6281In Chinese and English
Costa Rica
- Reservations and customer service
- 0 800 052 1447In Spanish · Toll-free
Dominican Republic
- Reservations and customer service
- 1 888 7600 141In Spanish · Toll-free
El Salvador
- Reservations and customer service
- 800 61 05In Spanish · Toll-free
France
- Reservations and customer service
- 0 800 916 754In French and English · Toll-free
Guatemala
- Reservations and customer service
- 1 800 835 0269In Spanish · Toll-free
Honduras
- Reservations and customer service
- 800 2791 9025In Spanish · Toll-free
Ireland
- Reservations and customer service
- 1 800 855 474In English · Toll-free
Japan
- Reservations and customer service
- 0 570 783 057In Japanese and English
Netherlands
- Reservations and customer service
- 0800 0224008In Dutch and English · Toll-free
Nicaragua
- Reservations and customer service
- 001 800 2260294In Spanish · Toll-free
South Korea
- Reservations and customer service
- 82 2 754 6336In Korean and English
Lines Aeroméxico publishes for all other countries
- Reservations and customer service
- +52 55 51 33 40 00In Spanish and English
- +52 55 5133 4000
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other Aeroméxico ticket: explain Aeroméxico's published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that Aeroméxico or another agency issued: only the issuer can.
- Decide or speed up a refund: Aeroméxico decides and pays it.
What Aeroméxico publishes about tickets bought through an agency
The groups page separates customers who are 'not an IATA agency' from 'agencia de viajes o usuario GSO', which have their own service options. Clásica name changes are not available for tickets bought at the Brazil point of sale.
Sources: aeromexico.com · checked on 18 October 2026
Questions people ask
Is this number Aeroméxico?
No. It reaches Touriyo, an independent travel agency. Aeroméxico's own channels are listed on this page.
Why call Touriyo instead of Aeroméxico?
One Touriyo agent explains your options, compares a change with a new ticket, books another airline if that works out better and quotes one total before you pay. Calling Aeroméxico directly costs no agency fee.
When do Touriyo's agents answer?
Monday to Sunday, 8 am to 11 pm US Eastern Time.
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