Cancel your Vueling flight with a Touriyo agent
Vueling's own number for the United States
+12026958708Hours Vueling publishes: Monday to Sunday from 9:00h to 22:00h, Spain time (Spain time)
Checked against the airline's own pages on 18 October 2026 路 all of Vueling's channels
Touriyo is an independent travel agency. We are not Vueling and we do not act on its behalf. The number on this page reaches Touriyo; Vueling's official channel is +12026958708 (source: help.vueling.com/hc/es/articles/19916107516177-Contacto-Nuestros-tel%C3%A9fonos, checked 18 October 2026).
Before anything is cancelled, a Touriyo agent reads your fare rules and tells you what Vueling returns: money, a credit or nothing, and by when. If Touriyo issued the ticket, the agent cancels it once you agree. If you bought it from Vueling or another agency, the agent explains the rules and points you to the channel that can cancel it.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call with your booking reference and the name on the ticket.
- The agent reads the fare rules and tells you what Vueling returns: money, a credit or nothing, and by when.
- If Touriyo issued the ticket, the agent cancels it once you agree and sends you the confirmation. If you bought it from Vueling or another agency, the agent explains the rules and tells you which channel can cancel it.
- Touriyo's fee, if any, is charged only when the cancellation is done, and it is never taken out of money the airline owes you.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Vueling publishes about this
- Fly Light, Fly and Fly Pro tickets are non-refundable and cannot be cancelled, except during the courtesy period of 2 hours after booking; airport taxes can always be reclaimed through the virtual assistant if you do not fly.
- Free cancellation (money back as Flight Credit, not cash) up to 2 hours before departure with Fly Grande, with the Flex Pack add-on, with the cancellation insurance, or for justified reasons (illness, preventive isolation, pregnancy, death, court or electoral summons) requested to Customer Service up to 30 days after the flight.
- Cancellation affects all passengers in the booking.
- When Vueling cancels the flight: refund within 7 days to the original payment method, or alternative transport as soon as possible or on a later date, plus assistance and EU261 compensation unless extraordinary circumstances.
- Right after booking: 'Periodo de cortes铆a': 24 hours from purchase to make one date/time change without the change fee (fare difference applies); cancellation only within 2 hours of booking for non-refundable fares. Vueling does not cite the US DOT rule (it does not fly to the US).
Checked against the airline's own pages on 18 October 2026
Sources: https://help.vueling.com/hc/es/articles/19798817855889-Quiero-cancelar-mi-vuelo, https://help.vueling.com/hc/es/articles/23136450765841-Vuelos-cancelados, https://help.vueling.com/hc/es/articles/19798818390033-Cambio-de-vuelo
Contact Vueling directly
These are the numbers and pages Vueling publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines Vueling publishes for the United States
- Reservations and customer service
- +12026958708In Spanish and English 路 Hours Vueling publishes: Monday to Sunday from 9:00h to 22:00h, Spain time (Spain time)Source: help.vueling.com
Online, on Vueling's own website
- Manage a booking
- https://tickets.vueling.com/manage?culture=es-ES
- Online check-in
- https://help.vueling.com/hc/es/articles/19798828851473
- Contact page
- https://help.vueling.com/hc/es/articles/19916107516177-Contacto-Nuestros-tel%C3%A9fonos
- Chat
- https://help.vueling.com/hc/es
- Baggage rules and fees
- https://help.vueling.com/hc/es/articles/19798835176081-Equipaje-de-mano-Maletas-de-mano
- Group bookings
- https://groups.vueling.com/web/es-ES/
- Loyalty program
- https://www.vueling.com/es/vueling-club
Vueling's lines in other countries (3)
Spain
United Kingdom
- Reservations and customer service
- 02035143971In English and Spanish 路 Hours Vueling publishes: Monday to Sunday from 9:00 to 22:00h, Spain time (Spain time)
Lines Vueling publishes for all other countries
- Reservations and customer service
- +34931518158In Spanish and English 路 Hours Vueling publishes: Monday to Sunday from 9:00 to 22:00h, Spain time (Spain time)
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other Vueling ticket: explain Vueling's published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that Vueling or another agency issued: only the issuer can.
- Decide or speed up a refund: Vueling decides and pays it.
What Vueling publishes about tickets bought through an agency
'Vuelos comprados a trav茅s de agencias o terceros: en el caso de haber realizado tu reserva a trav茅s de una agencia o una web de terceros, deber谩s ponerte en contacto directamente con ellos para gestionar el cambio.' Vueling runs a separate customer-service page and virtual assistants for agencies, companies and groups (name change, date change, cancel, invoices, flight credit) at https://www.vueling.com/es/somos-vueling/contacto-partners and the agency portal professionals.vueling.com.
Sources: vueling.com 路 checked on 18 October 2026
Questions people ask
Will I get my money back if I cancel a Vueling ticket?
It depends on the fare and on Vueling's rules. Vueling publishes: Fly Light, Fly and Fly Pro tickets are non-refundable and cannot be cancelled, except during the courtesy period of 2 hours after booking; airport taxes can always be reclaimed through the virtual assistant if you do not fly. Free cancellation (money back as Flight Credit, not cash) up to 2 hours before departure with Fly Grande, with the Flex Pack add-on, with the cancellation insurance, or for justified reasons (illness, preventive isolation, pregnancy, death, court or electoral summons) requested to Customer Service up to 30 days after the flight. A Touriyo agent reads your ticket's rules before anything is cancelled.
What does Vueling publish about cancelling right after booking?
'Periodo de cortes铆a': 24 hours from purchase to make one date/time change without the change fee (fare difference applies); cancellation only within 2 hours of booking for non-refundable fares. Vueling does not cite the US DOT rule (it does not fly to the US).
Can Touriyo cancel a ticket I bought directly from Vueling?
No. Only Vueling can cancel a ticket it issued, and only the issuing agency can cancel one bought from an agency. A Touriyo agent explains Vueling's published rules, points you to the right channel and, if a new ticket works out better, can book it for you.
What does Touriyo charge to cancel?
Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the cancellation is done. If your fare returns nothing, the agent tells you first and you can decide not to go ahead.
Can I cancel directly with Vueling?
Yes, through Vueling's own channels listed on this page, at no agency cost.
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