Cancel your Singapore Airlines flight with a Touriyo agent
Singapore Airlines' own number for the United States
+1 833 727-0118Hours Singapore Airlines publishes: 24 hours daily
Checked against the airline's own pages on 18 October 2026 路 all of Singapore Airlines' channels
Touriyo is an independent travel agency. We are not Singapore Airlines and we do not act on its behalf. The number on this page reaches Touriyo; Singapore Airlines' official channel is +1 833 727-0118 (source: www.singaporeair.com/en_UK/us/contact-us, checked 18 October 2026).
Before anything is cancelled, a Touriyo agent reads your fare rules and tells you what Singapore Airlines returns: money, a credit or nothing, and by when. If Touriyo issued the ticket, the agent cancels it once you agree. If you bought it from Singapore Airlines or another agency, the agent explains the rules and points you to the channel that can cancel it.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call with your booking reference and the name on the ticket.
- The agent reads the fare rules and tells you what Singapore Airlines returns: money, a credit or nothing, and by when.
- If Touriyo issued the ticket, the agent cancels it once you agree and sends you the confirmation. If you bought it from Singapore Airlines or another agency, the agent explains the rules and tells you which channel can cancel it.
- Touriyo's fee, if any, is charged only when the cancellation is done, and it is never taken out of money the airline owes you.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Singapore Airlines publishes about this
- Cancellation per fare type: Economy Lite, Premium Economy Lite and Business Lite 'Not allowed' (no refund); all other fare types 'Chargeable' with the amount depending on the fare type; when fare types are combined 'the most restrictive conditions apply on cancellation fees'.
- Cancel and refund through Manage Booking; the Get Help 'Cancel my booking for a refund' form is for medical emergencies, flight disruptions or compassionate reasons ('or if it was cancelled by SIA').
- Paid seat selection is non-refundable except when the airline cannot provide the selected seat after an aircraft change.
- US passengers may also complain to the US DOT Aviation Consumer Protection Division.
Checked against the airline's own pages on 18 October 2026
Sources: https://www.singaporeair.com/en_UK/us/flying-withus/fare-types/
Contact Singapore Airlines directly
These are the numbers and pages Singapore Airlines publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines Singapore Airlines publishes for the United States
- Reservations and customer service
- +1 833 727-0118In English 路 Toll-free 路 Hours Singapore Airlines publishes: 24 hours dailySource: singaporeair.com
Online, on Singapore Airlines' own website
- Manage a booking
- https://www.singaporeair.com/managebooking
- Contact page
- https://www.singaporeair.com/en_UK/us/contact-us/
- Chat
- https://www.singaporeair.com/get-help/changesandrefunds
- Baggage rules and fees
- https://www.singaporeair.com/en_UK/us/travel-info/baggage/checked-baggage/
- Loyalty program
- https://www.singaporeair.com/en_UK/us/ppsclub-krisflyer/
Singapore Airlines' lines in other countries (4)
India
- Reservations and customer service
- 1800 121 212In Hindi and English 路 Toll-free 路 Hours Singapore Airlines publishes: Hindi, Tamil: Mon to Fri, 8am to 6pm; English: 24 hours daily
- Reservations and customer service
- +91 22 5016 6046In Hindi and English 路 Hours Singapore Airlines publishes: Hindi, Tamil: Mon to Fri, 8am to 6pm; English: 24 hours daily
Singapore
- Reservations and customer service
- +65 6223 8888Hours Singapore Airlines publishes: 24 hours
- Baggage
- 1800-2244243Toll-free 路 Hours Singapore Airlines publishes: Mon to Sun, 7.30am to 11.30pm (UTC+8)
Spain
- Reservations and customer service
- +34 935 472 938In Spanish and English 路 Hours Singapore Airlines publishes: Spanish: Mon to Fri, 8am to 6pm; English: 24 hours daily
- Phone line
- +34 913 753 386Hours Singapore Airlines publishes: 8am to 1pm / 4pm to 8pm, daily
United Kingdom
- Reservations and customer service
- +44 20 7660 8988In English 路 Hours Singapore Airlines publishes: 24 hours daily
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other Singapore Airlines ticket: explain Singapore Airlines' published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that Singapore Airlines or another agency issued: only the issuer can.
- Decide or speed up a refund: Singapore Airlines decides and pays it.
Questions people ask
Will I get my money back if I cancel a Singapore Airlines ticket?
It depends on the fare and on Singapore Airlines' rules. Singapore Airlines publishes: Cancellation per fare type: Economy Lite, Premium Economy Lite and Business Lite 'Not allowed' (no refund); all other fare types 'Chargeable' with the amount depending on the fare type; when fare types are combined 'the most restrictive conditions apply on cancellation fees'. Cancel and refund through Manage Booking; the Get Help 'Cancel my booking for a refund' form is for medical emergencies, flight disruptions or compassionate reasons ('or if it was cancelled by SIA'). A Touriyo agent reads your ticket's rules before anything is cancelled.
Can Touriyo cancel a ticket I bought directly from Singapore Airlines?
No. Only Singapore Airlines can cancel a ticket it issued, and only the issuing agency can cancel one bought from an agency. A Touriyo agent explains Singapore Airlines' published rules, points you to the right channel and, if a new ticket works out better, can book it for you.
What does Touriyo charge to cancel?
Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the cancellation is done. If your fare returns nothing, the agent tells you first and you can decide not to go ahead.
Can I cancel directly with Singapore Airlines?
Yes, through Singapore Airlines' own channels listed on this page, at no agency cost.
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