Cancel your SAS Scandinavian Airlines flight with a Touriyo agent
SAS Scandinavian Airlines' own number for the United States
+1 800 221 2350Hours SAS Scandinavian Airlines publishes: Mon-Fri 09:00-19:00; Saturday 09:00-17:00; Sunday 09:00-17:00
Checked against the airline's own pages on 18 October 2026 路 all of SAS Scandinavian Airlines' channels
Touriyo is an independent travel agency. We are not SAS Scandinavian Airlines and we do not act on its behalf. The number on this page reaches Touriyo; SAS Scandinavian Airlines' official channel is +1 800 221 2350 (source: www.flysas.com/us-en/legal-info/customer-service-plan, checked 18 October 2026).
Before anything is cancelled, a Touriyo agent reads your fare rules and tells you what SAS Scandinavian Airlines returns: money, a credit or nothing, and by when. If Touriyo issued the ticket, the agent cancels it once you agree. If you bought it from SAS Scandinavian Airlines or another agency, the agent explains the rules and points you to the channel that can cancel it.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call with your booking reference and the name on the ticket.
- The agent reads the fare rules and tells you what SAS Scandinavian Airlines returns: money, a credit or nothing, and by when.
- If Touriyo issued the ticket, the agent cancels it once you agree and sends you the confirmation. If you bought it from SAS Scandinavian Airlines or another agency, the agent explains the rules and tells you which channel can cancel it.
- Touriyo's fee, if any, is charged only when the cancellation is done, and it is never taken out of money the airline owes you.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What SAS Scandinavian Airlines publishes about this
- Cancel and apply for a refund in 'My trips'.
- If you cancel: the amount refunded depends on the ticket rules; refunds go to the original payment method; most taxes and fees are refunded; service charges, cancellation fees and travel extras are non-refundable.
- A non-refundable ticket refunds taxes only (not the ticket price or domestic/international surcharges; YQ, YR, NV/XS, US and ZP taxes are not refunded).
- Flex fares (Economy, Premium, Business) are refundable; a partly used Flex refunds by the price of a one-way ticket for the flight flown.
- Right after booking: Flights to and from the US: hold a reservation at the quoted fare without payment for up to 24 hours or, where immediate payment is required, cancel without penalty and receive a 100 percent refund within 24 hours; if a reservation is made within 24 hours before departure, cancellation and refund of the ticket is permitted up to 12 hours before departure; after that no refund unless the ticket is refundable or the flight is cancelled or significantly delayed or changed (14 CFR part 260).
Checked against the airline's own pages on 18 October 2026
Sources: https://www.flysas.com/en/travel-info/manage-booking/cancellation-refund, https://www.flysas.com/us-en/legal-info/customer-service-plan, https://www.flysas.com/en/travel-info/ticket-types/regular
Contact SAS Scandinavian Airlines directly
These are the numbers and pages SAS Scandinavian Airlines publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines SAS Scandinavian Airlines publishes for the United States
- Reservations and customer service
- +1 800 221 2350In English 路 Toll-free 路 Hours SAS Scandinavian Airlines publishes: Mon-Fri 09:00-19:00; Saturday 09:00-17:00; Sunday 09:00-17:00Source: flysas.com
Online, on SAS Scandinavian Airlines' own website
- Manage a booking
- https://www.flysas.com/en/my-trips
- Online check-in
- https://www.flysas.com/en/travel-info/check-in-boarding
- Contact page
- https://www.flysas.com/en/support-information/contact
- Refund requests
- https://www.flysas.com/en/travel-info/manage-booking/cancellation-refund
- Baggage rules and fees
- https://www.flysas.com/en/travel-info/ticket-types/regular
- Group bookings
- https://www.flysas.com/en/support-information/group-travel
- Loyalty program
- https://www.flysas.com/en/eurobonus
SAS Scandinavian Airlines' lines in other countries (1)
India
- Reservations and customer service
- 0008000504503Toll-free
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other SAS Scandinavian Airlines ticket: explain SAS Scandinavian Airlines' published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that SAS Scandinavian Airlines or another agency issued: only the issuer can.
- Decide or speed up a refund: SAS Scandinavian Airlines decides and pays it.
What SAS Scandinavian Airlines publishes about tickets bought through an agency
SAS states: 'If you bought your ticket from a travel agent, contact the agent to cancel and apply for a refund'; 'If you've booked via a travel agent/travel website, please contact them for available options'; US Customer Service Plan: 'Tickets issued by a travel agent may be refunded directly by them or through any of the above' (SAS Call Center, refunds-us@sasair.com, or flysas.com). SAS charges a service fee (30 EUR/USD, 350 DKK/NOK/SEK) when a change is made by phone or chat.
Sources: flysas.com 路 checked on 18 October 2026
Questions people ask
Will I get my money back if I cancel a SAS Scandinavian Airlines ticket?
It depends on the fare and on SAS Scandinavian Airlines' rules. SAS Scandinavian Airlines publishes: Cancel and apply for a refund in 'My trips'. If you cancel: the amount refunded depends on the ticket rules; refunds go to the original payment method; most taxes and fees are refunded; service charges, cancellation fees and travel extras are non-refundable. A Touriyo agent reads your ticket's rules before anything is cancelled.
What does SAS Scandinavian Airlines publish about cancelling right after booking?
Flights to and from the US: hold a reservation at the quoted fare without payment for up to 24 hours or, where immediate payment is required, cancel without penalty and receive a 100 percent refund within 24 hours; if a reservation is made within 24 hours before departure, cancellation and refund of the ticket is permitted up to 12 hours before departure; after that no refund unless the ticket is refundable or the flight is cancelled or significantly delayed or changed (14 CFR part 260).
Can Touriyo cancel a ticket I bought directly from SAS Scandinavian Airlines?
No. Only SAS Scandinavian Airlines can cancel a ticket it issued, and only the issuing agency can cancel one bought from an agency. A Touriyo agent explains SAS Scandinavian Airlines' published rules, points you to the right channel and, if a new ticket works out better, can book it for you.
What does Touriyo charge to cancel?
Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the cancellation is done. If your fare returns nothing, the agent tells you first and you can decide not to go ahead.
Can I cancel directly with SAS Scandinavian Airlines?
Yes, through SAS Scandinavian Airlines' own channels listed on this page, at no agency cost.
Other help with SAS Scandinavian Airlines
- SAS Scandinavian Airlines: rules, channels and every service
- Change a flight
- Refunds
- Baggage
- Talk to an agent
Other airlines
- Aer Lingus
- Aerom茅xico
- Aeroregional
- Air Canada
- Air Europa
- Air France
- Air India
- Air Panama
- Akasa Air
- ANA
- American Airlines
- Austrian Airlines
- Avelo Airlines
- Avianca
- Avior Airlines
- Azul Linhas A茅reas
- Boliviana de Aviaci贸n
- Breeze Airways
- British Airways
- Caribbean Airlines
- Cathay Pacific
- Clic
- Delta Air Lines
- easyJet
- Emirates
- Etihad Airways
- Frontier Airlines
- GOL Linhas A茅reas
- Iberia
- IndiGo
- ITA Airways
- Japan Airlines
- JetBlue
- KLM Royal Dutch Airlines
- Korean Air
- LASER Airlines
- LATAM Airlines
- LEVEL
- LOT Polish Airlines
- Lufthansa
- Norwegian
- Paranair
- Philippine Airlines
- Plus Ultra L铆neas A茅reas
- Qatar Airways
- Ryanair
- SATENA
- Singapore Airlines
- SKYhigh Dominicana
- Southwest Airlines
- Sun Country Airlines
- SWISS
- TAP Air Portugal
- Turkish Airlines
- United Airlines
- Virgin Atlantic
- Viva Aerobus
- Volaris
- Vueling
- WestJet
- Wingo
- Wizz Air
Airline names and trademarks belong to their owners and are used here to describe the service we provide. If you represent an airline and believe this page misuses your mark, use our brand policy form