Change your GOL Linhas Aéreas flight with a Touriyo agent

GOL Linhas Aéreas' own number for the United States

1 855 862 9190Hours GOL Linhas Aéreas publishes: English/Spanish: Monday to Saturday 8h-22h (Brasília time); Portuguese 24 h

Checked against the airline's own pages on 18 October 2026 · all of GOL Linhas Aéreas' channels

Touriyo is an independent travel agency. We are not GOL Linhas Aéreas and we do not act on its behalf. The number on this page reaches Touriyo; GOL Linhas Aéreas' official channel is 1 855 862 9190 (source: www.voegol.com.br/atendimento/contatos-atendimento-online, checked 18 October 2026).

If Touriyo issued your ticket, an agent reads its fare rules, quotes what GOL Linhas Aéreas charges plus Touriyo's fee in one total and changes it once you agree. If you bought it from GOL Linhas Aéreas or another agency, only they can change that ticket: the agent explains GOL Linhas Aéreas' published rules, points you to the right channel and can book a new ticket if that works out better.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.

Or we call you

Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

Call the number on this page with your booking reference and the name on the ticket.
If Touriyo issued your ticket, the agent reads its fare rules, tells you what GOL Linhas Aéreas charges for the change and quotes one total with Touriyo's fee.
If you bought the ticket from GOL Linhas Aéreas or another agency, the agent explains GOL Linhas Aéreas' published rules, tells you which channel can change it and compares the change with a new ticket, which we can book if it costs less.
Nothing is charged until you agree to a quoted total. Touriyo's fee is charged only when the change or the new ticket is confirmed.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What GOL Linhas Aéreas publishes about this

GOL's fare pages say 'a remarcação antes do voo estará disponível para todos, com ou sem taxa, a depender da tarifa' and that flying earlier ('antecipação de voo') is allowed at any time on the day of travel for fares that include it, through the site/app under 'Minhas viagens'.
Change, cancellation and no-show charges are per segment and per passenger and apply only to GOL-operated flights.
Right after booking: All GOL-operated flights (Brazilian consumer rule applied by GOL): full refund at no cost if requested within 24 hours of receiving the purchase receipt and the purchase was made at least 7 days before departure.

Checked against the airline's own pages on 18 October 2026

Sources: https://www.voegol.com.br/informacoes/tarifas, https://www.voegol.com.br/informacoes/cancelamento-e-reembolso

Contact GOL Linhas Aéreas directly

These are the numbers and pages GOL Linhas Aéreas publishes, copied exactly as the airline shows them. They are not Touriyo's.

Lines GOL Linhas Aéreas publishes for the United States

Reservations and customer service: 1 855 862 9190In English, Spanish and Portuguese · Toll-free · Hours GOL Linhas Aéreas publishes: English/Spanish: Monday to Saturday 8h-22h (Brasília time); Portuguese 24 hSource: voegol.com.br

Online, on GOL Linhas Aéreas' own website

Manage a booking: https://www.voegol.com.br
Contact page: https://www.voegol.com.br/atendimento/contatos-atendimento-online
Refund requests: https://www.voegol.com.br/informacoes/cancelamento-e-reembolso
Baggage rules and fees: https://www.voegol.com.br/informacoes/bagagem
Loyalty program: https://www.smiles.com.br/

GOL Linhas Aéreas' lines in other countries (10)

Colombia

Reservations and customer service: 01 800 519 0202In Spanish · Toll-free

Argentina

Reservations and customer service: 0810 266 3131In Spanish · Hours GOL Linhas Aéreas publishes: Mon-Sat 8h-22h (Brasília)

Bolivia

Reservations and customer service: 0800 12 2201In Spanish · Toll-free · Hours GOL Linhas Aéreas publishes: Mon-Sat 8h-22h (Brasília)

Canada

Reservations and customer service: 1 855 862 9190In English, Spanish and Portuguese · Toll-free · Hours GOL Linhas Aéreas publishes: Monday to Saturday 8h-22h (Brasília time)

Costa Rica

Reservations and customer service: 0800 012 2238In Spanish · Toll-free · Hours GOL Linhas Aéreas publishes: Mon-Sat 8h-22h (Brasília)

Dominican Republic

Reservations and customer service: 1 888 751 9004In Spanish · Toll-free · Hours GOL Linhas Aéreas publishes: Mon-Sat 8h-22h (Brasília)

Paraguay

Reservations and customer service: 0098 001 110576In Spanish · Toll-free · Hours GOL Linhas Aéreas publishes: Mon-Sat 8h-22h (Brasília)

Uruguay

Reservations and customer service: 000 4019 0895In Spanish · Toll-free · Hours GOL Linhas Aéreas publishes: Mon-Sat 8h-22h (Brasília)

Venezuela

Reservations and customer service: 0800 339 6396In Spanish · Toll-free · Hours GOL Linhas Aéreas publishes: Mon-Sat 8h-22h (Brasília)

Lines GOL Linhas Aéreas publishes for all other countries

Reservations and customer service: +55 11 3913 2027In Portuguese, English and Spanish · Hours GOL Linhas Aéreas publishes: Portuguese 24 h; English and Spanish Mon-Sat 8h-22h (Brasília)

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

Change, cancel, request refunds and add bags on tickets Touriyo issued.
On any other GOL Linhas Aéreas ticket: explain GOL Linhas Aéreas' published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

Change, cancel or refund a ticket that GOL Linhas Aéreas or another agency issued: only the issuer can.
Decide or speed up a refund: GOL Linhas Aéreas decides and pays it.

What GOL Linhas Aéreas publishes about tickets bought through an agency

Values apply only to GOL-operated flights; partner-operated flights follow partner rules ('Conheça as regras e custos de voos operados por parceiros').

Sources: voegol.com.br · checked on 18 October 2026

Questions people ask

Can Touriyo change a ticket I bought directly from GOL Linhas Aéreas?

No. Only GOL Linhas Aéreas can change a ticket it issued, and only the issuing agency can change one bought from an agency. A Touriyo agent explains GOL Linhas Aéreas' published rules, points you to the right channel and, if a new ticket works out better, can book it for you.

What does GOL Linhas Aéreas charge to change a ticket?

GOL's fare pages say 'a remarcação antes do voo estará disponível para todos, com ou sem taxa, a depender da tarifa' and that flying earlier ('antecipação de voo') is allowed at any time on the day of travel for fares that include it, through the site/app under 'Minhas viagens'. Change, cancellation and no-show charges are per segment and per passenger and apply only to GOL-operated flights. Checked against GOL Linhas Aéreas' own pages on 18 October 2026.

What does Touriyo charge to change a GOL Linhas Aéreas flight?

Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, together with what GOL Linhas Aéreas charges. It is charged only when the change is confirmed.

Is Touriyo part of GOL Linhas Aéreas?

No. Touriyo is an independent travel agency. The number at the top of this page reaches Touriyo's agents, not GOL Linhas Aéreas. GOL Linhas Aéreas' own channels are listed on this page.

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