Get help with your Delta Air Lines refund from a Touriyo agent
Delta Air Lines' own number for the United States
800-221-1212Hours Delta Air Lines publishes: 24 hours/day, 7 days/week
Checked against the airline's own pages on 18 October 2026 路 all of Delta Air Lines' channels
Touriyo is an independent travel agency. We are not Delta Air Lines and we do not act on its behalf. The number on this page reaches Touriyo; Delta Air Lines' official channel is 800-221-1212 (source: www.delta.com/us/en/need-help/overview, checked 18 October 2026).
A refund is Delta Air Lines' decision and Delta Air Lines' money: Touriyo cannot promise one. A Touriyo agent reads your ticket against Delta Air Lines' published rules and tells you whether it qualifies. If Touriyo issued the ticket, we request the refund and follow it up; if you bought it elsewhere, the agent explains where and how to ask for it.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call with your ticket number or booking reference.
- The agent checks Delta Air Lines' published refund rules for your fare, including what applies when the airline cancels or changes your flight.
- If Touriyo issued the ticket, we request the refund from Delta Air Lines and follow it up. If you bought it elsewhere, the agent tells you where and how to ask for it.
- Delta Air Lines decides and pays refunds on its tickets. Touriyo's fee is never deducted from a refund the airline owes you.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Delta Air Lines publishes about this
- 'If you've purchased an Extra ticket or a refundable ticket and your plans change, you can cancel before your flight for a full refund...
- Your refund will be processed automatically to your original form of payment.'
- Credit/debit card: typically within 7 business days; cash/check: within 20 calendar days by check to the passenger named on the ticket.
- eCredit from voluntary cancellation of non-refundable ticket: 'expire 1 year from purchase date, unless your ticket terms state otherwise'; not issued if the fee exceeds the ticket value. eCredit from involuntary disruption: valid 5 years from issuance.
- Serious Communicable Disease credit: transferable, 5 years, $100 processing fee.
Checked against the airline's own pages on 18 October 2026
Sources: https://www.delta.com/us/en/change-cancel/cancel-flight, https://www.delta.com/us/en/baggage/overview, https://www.delta.com/us/en/legal/customer-commitment, https://www.delta.com/us/en/need-help/support-flights
Contact Delta Air Lines directly
These are the numbers and pages Delta Air Lines publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines Delta Air Lines publishes for the United States
- Reservations and customer service
- 800-221-1212In English 路 Toll-free 路 Hours Delta Air Lines publishes: 24 hours/day, 7 days/weekSource: delta.com
- Reservations and customer service
- 800-511-9629In Spanish 路 Toll-freeSource: delta.com
- Reservations and customer service
- 800-241-4141In English 路 Toll-free 路 Hours Delta Air Lines publishes: 24 hours/day, 7 days/weekSource: delta.com
- Refunds
- 800-847-0578In English 路 Toll-free 路 Hours Delta Air Lines publishes: 8am to 7pm ET Mon-Fri (Closed: Sat-Sun, U.S. holidays)Source: delta.com
- Baggage
- 800-325-8224In English 路 Toll-free 路 Hours Delta Air Lines publishes: 6:00 am to 12:00 am ET, 7 days/weekSource: delta.com
- Accessibility and special assistance
- 404-209-3434In English 路 Hours Delta Air Lines publishes: 24 hours/day, 7 days/weekSource: delta.com
- Group bookings
- 800-532-4777In English 路 Toll-free 路 Hours Delta Air Lines publishes: Monday through Friday 8 A.M. to 8 P.M. ESTSource: delta.com
Online, on Delta Air Lines' own website
- Manage a booking
- https://www.delta.com/my-trips/search
- Online check-in
- https://www.delta.com/us/en/check-in-security/overview
- Contact page
- https://www.delta.com/us/en/need-help/overview
- Chat
- https://www.delta.com/us/en/need-help/overview#messageUs
- Baggage rules and fees
- https://www.delta.com/us/en/baggage/overview
- Group bookings
- https://www.delta.com/us/en/special-circumstances/group-travel
- Loyalty program
- https://www.delta.com/us/en/skymiles/overview
Delta Air Lines' lines in other countries (5)
Mexico
- Reservations and customer service
- 01-800-266-0046Toll-free
Colombia
- Reservations and customer service
- 01-800-956-1035Toll-free
Spain
- Reservations and customer service
- +34 913 75 41 46
United Kingdom
- Reservations and customer service
- +44 (0)207 660 0767
India
- Reservations and customer service
- 1 800 123-6645Toll-free
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other Delta Air Lines ticket: explain Delta Air Lines' published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that Delta Air Lines or another agency issued: only the issuer can.
- Decide or speed up a refund: Delta Air Lines decides and pays it.
What Delta Air Lines publishes about tickets bought through an agency
Help Center (EN and ES): 'If you purchased a ticket from a third-party travel agency and you end up needing to make a change or cancellation, please refer directly to your travel agent for servicing/assistance.' / 'Si ha adquirido un boleto de una agencia de viajes de terceros y necesita hacer un cambio o cancelaci贸n, consulte directamente a su agente de viajes para recibir asistencia.' Flights FAQ repeats it. Change page: tickets not issued by Delta (traditional travel agency, online travel agency, another airline) may carry an External Ticket Handling Charge of $50, 'Waived if the change is completed on delta.com in My Trips; Applied for tickets changed through Reservations Sales; Applied for tickets changed at one of our Ticket Office Locations'; not applied to involuntary changes, military/government fares, SkyMiles upgrades or Same-Day Confirmed changes. 24-Hour Risk-Free Cancellation 'Does not apply to travel agency tickets and bookings'. Customer Commitment: 'If you purchased your ticket through a travel agent, please contact your travel agent to submit the ticket refund request; any ancillary fees paid directly to Delta can be requested from Delta.' Refund restrictions: 'Tickets purchased as part of a group reservation via a travel agency (please contact them directly)'.
Sources: delta.com 路 checked on 18 October 2026
Questions people ask
Does Touriyo decide Delta Air Lines refunds?
No. Only Delta Air Lines decides and pays refunds on its tickets. A Touriyo agent checks whether your ticket qualifies under Delta Air Lines' published rules and files the request for tickets Touriyo issued.
Which Delta Air Lines tickets are refundable?
'If you've purchased an Extra ticket or a refundable ticket and your plans change, you can cancel before your flight for a full refund... Your refund will be processed automatically to your original form of payment.' Checked against Delta Air Lines' own pages on 18 October 2026.
What happens to the value of a Delta Air Lines ticket that is not refunded in money?
eCredit from voluntary cancellation of non-refundable ticket: 'expire 1 year from purchase date, unless your ticket terms state otherwise'; not issued if the fee exceeds the ticket value. eCredit from involuntary disruption: valid 5 years from issuance. Serious Communicable Disease credit: transferable, 5 years, $100 processing fee. Checked against Delta Air Lines' own pages on 18 October 2026.
What does Touriyo charge?
Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only once the request is filed. A refund owed by the airline is never reduced by our fee.
Other help with Delta Air Lines
- Delta Air Lines: rules, channels and every service
- Change a flight
- Cancel a flight
- Baggage
- Talk to an agent
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