Cancel your Qatar Airways flight with a Touriyo agent

• Help page 'Refund and travel voucher': enter the booking reference 'to get the unutilised value of your ticket refunded, or exchange it for a voucher'; 'If your ticket was purchased through a travel agency please contact them directly for any refund or travel voucher requests'; refund status via 'Track a refund'.
• Conditions of Carriage Art. 11: involuntary refunds (flight cancelled, not operated reasonably to schedule, missed connection caused by the airline, confirmed space not provided) = full fare paid if unused, or the higher of the one-way fare from the point of interruption or the difference between fare paid and fare used; voluntary refunds at the airline's discretion = fare paid less service charges, cancellation fees, date change fees and no-show fees (or the difference if partly used); refunds only by the issuing carrier or its authorised agent, in the currency of payment, and card purchases only to the original card; charter/inclusive-tour tickets non-refundable.

Help page tools repeat for every self-service flow (name correction, refund/voucher, tax invoice): tickets purchased through a travel agency must be handled by that agency. Conditions of Carriage: 'Voluntary refunds will be made only by the Carrier, which originally issued the Ticket or by its agent if so authorized'; 'Authorised Agent' = passenger sales agent appointed by Qatar Airways.