Cancel your IndiGo flight with a Touriyo agent

IndiGo publishes phone lines for specific services in the United States, listed below with all its channels. Its general channel is its website:

IndiGo's own websitegoindigo.in

Checked against the airline's own pages on 18 October 2026 · all of IndiGo's channels

Touriyo is an independent travel agency. We are not IndiGo and we do not act on its behalf. The number on this page reaches Touriyo.

Before anything is cancelled, a Touriyo agent reads your fare rules and tells you what IndiGo returns: money, a credit or nothing, and by when. If Touriyo issued the ticket, the agent cancels it once you agree. If you bought it from IndiGo or another agency, the agent explains the rules and points you to the channel that can cancel it.

Call us to book, change or cancel+1 888 576 3080

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

We are an independent travel agency, not the airline.

Or we call you

Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees

Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.

How it works with Touriyo

Call with your booking reference and the name on the ticket.
The agent reads the fare rules and tells you what IndiGo returns: money, a credit or nothing, and by when.
If Touriyo issued the ticket, the agent cancels it once you agree and sends you the confirmation. If you bought it from IndiGo or another agency, the agent explains the rules and tells you which channel can cancel it.
Touriyo's fee, if any, is charged only when the cancellation is done, and it is never taken out of money the airline owes you.

The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.

What IndiGo publishes about this

Cancellation fees (INR per passenger per sector): Lite and Saver INR 4,999 (3-24 h), INR 4,999 (24-72 h), INR 4,299 (72 h+) (USD 70 / 70 / 60); Flexi Plus INR 3,499 / 3,499 / 2,499 (USD 50 / 50 / 35); IndiGo UpFront INR 1,599 / 1,599 / 999 (USD 25 / 25 / 15).
Conditions of Carriage cl. 7.4: refund in INR after fee, at the customer's option to the original mode of payment - card/wallet 'within 7 (seven) working days from the date of the refund request', American Express within 21 working days, cash/airport bookings by electronic transfer after a refund form - or as a Credit Shell for future IndiGo travel.
Bookings where the customer fails to travel or check in are non-refundable except airport charges (cl.
5.1). Plan B (airline cancellation/reschedule): full refund, reflected within 7 business days; agency bookings must claim through the agency.
Right after booking: 48-hour 'Look-in' instead of 24 h: free cancellation or amendment within 48 hours of booking, only for tickets booked directly on goindigo.in, and not when departure is within 7 days (domestic) or 15 days (international). Fare difference still payable.

Checked against the airline's own pages on 18 October 2026

Sources: https://www.goindigo.in/information/fees-and-charges.html

Contact IndiGo directly

These are the numbers and pages IndiGo publishes, copied exactly as the airline shows them. They are not Touriyo's.

Lines IndiGo publishes for the United States

General sales agent appointed by the airline: 1 ( 877) 606- 2560Source: goindigo.in

Online, on IndiGo's own website

Manage a booking: https://www.goindigo.in/edit-booking.html
Online check-in: https://www.goindigo.in/web-check-in.html
Contact page: https://www.goindigo.in/contact-us.html
Chat: https://www.goindigo.in/support.html
Baggage rules and fees: https://www.goindigo.in/baggage/baggage-allowance.html
Group bookings: https://groupbooking.goindigo.in/
Loyalty program: https://www.goindigo.in/loyalty

IndiGo's lines in other countries (5)

India

Reservations and customer service: 0124-6173838
Reservations and customer service: 0124-4973838
WhatsApp: +919355194242

United Kingdom

Sales or airport office: +44 2039256000Hours IndiGo publishes: Monday to Friday, 9:30 am to 6:00 pm
Sales or airport office: +44 1616607500Hours IndiGo publishes: Monday to Friday, 9:30 am to 6:00 pm

Canada

General sales agent appointed by the airline: +1 438 256 8317

Qatar

Sales or airport office: 00974 40367777

United Arab Emirates

General sales agent appointed by the airline: 00971 4 3216900

Checked against the airline's own pages on 18 October 2026

Tickets bought through an agency: what Touriyo can and cannot do

What Touriyo can do

Change, cancel, request refunds and add bags on tickets Touriyo issued.
On any other IndiGo ticket: explain IndiGo's published rules, tell you which channel can help and book a new ticket if that works out better.

What Touriyo cannot do

Change, cancel or refund a ticket that IndiGo or another agency issued: only the issuer can.
Decide or speed up a refund: IndiGo decides and pays it.

What IndiGo publishes about tickets bought through an agency

CoC: a Travel Agent 'is an independent entity facilitating Bookings and is not a representative of IndiGo'. The 48-hour look-in and the free 24-hour spelling correction apply only to tickets booked directly on IndiGo's website/app. Plan B refunds for agency bookings are claimed from the agency.

Sources: goindigo.in · checked on 18 October 2026

Questions people ask

Will I get my money back if I cancel an IndiGo ticket?

It depends on the fare and on IndiGo's rules. IndiGo publishes: Cancellation fees (INR per passenger per sector): Lite and Saver INR 4,999 (3-24 h), INR 4,999 (24-72 h), INR 4,299 (72 h+) (USD 70 / 70 / 60); Flexi Plus INR 3,499 / 3,499 / 2,499 (USD 50 / 50 / 35); IndiGo UpFront INR 1,599 / 1,599 / 999 (USD 25 / 25 / 15). Conditions of Carriage cl. A Touriyo agent reads your ticket's rules before anything is cancelled.

What does IndiGo publish about cancelling right after booking?

48-hour 'Look-in' instead of 24 h: free cancellation or amendment within 48 hours of booking, only for tickets booked directly on goindigo.in, and not when departure is within 7 days (domestic) or 15 days (international). Fare difference still payable.

Can Touriyo cancel a ticket I bought directly from IndiGo?

No. Only IndiGo can cancel a ticket it issued, and only the issuing agency can cancel one bought from an agency. A Touriyo agent explains IndiGo's published rules, points you to the right channel and, if a new ticket works out better, can book it for you.

What does Touriyo charge to cancel?

Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the cancellation is done. If your fare returns nothing, the agent tells you first and you can decide not to go ahead.

Can I cancel directly with IndiGo?

Yes, through IndiGo's own channels listed on this page, at no agency cost.

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