Cancel your Boliviana de Aviación flight with a Touriyo agent
Boliviana de Aviación publishes phone lines for specific services in the United States, listed below with all its channels. Its general channel is its website:
Boliviana de Aviación's own websiteboa.bo
Checked against the airline's own pages on 18 October 2026 · all of Boliviana de Aviación's channels
Touriyo is an independent travel agency. We are not Boliviana de Aviación and we do not act on its behalf. The number on this page reaches Touriyo.
Before anything is cancelled, a Touriyo agent reads your fare rules and tells you what Boliviana de Aviación returns: money, a credit or nothing, and by when. If Touriyo issued the ticket, the agent cancels it once you agree. If you bought it from Boliviana de Aviación or another agency, the agent explains the rules and points you to the channel that can cancel it.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call with your booking reference and the name on the ticket.
- The agent reads the fare rules and tells you what Boliviana de Aviación returns: money, a credit or nothing, and by when.
- If Touriyo issued the ticket, the agent cancels it once you agree and sends you the confirmation. If you bought it from Boliviana de Aviación or another agency, the agent explains the rules and tells you which channel can cancel it.
- Touriyo's fee, if any, is charged only when the cancellation is done, and it is never taken out of money the airline owes you.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Boliviana de Aviación publishes about this
- Fare page: WITHIN BOLIVIA - Economy Basic non-refundable; Economy Standard refundable 'according to conditions (40%-70% of the net value)'; Economy Flex 80%-95%; all non-refundable once the trip has started.
- INTERNATIONAL (South America, USA and Spain tables): Economy Basic 0%-55%; Economy Standard 40%-90%; Economy Flex 84%-100%; Business Basic 85%-96%; Business Standard 93%-98%; Business Flex 95%-100%; non-refundable once the trip has started.
- 'Right of Withdrawal' tab: tickets bought through BoA's digital channels with electronic payment may be cancelled on the same day of purchase by writing to e-com@boa.bo; for bookings close to departure the request must arrive at least 3 hours before departure (international) or 1 hour (domestic); after that it is processed as a refund under the fare conditions and may carry administrative fees, commissions and other charges.
- Contract of carriage: cancellation of the ticket is subject to the fare conditions and the airline's internal policies (cl.
- Right after booking: Same-day withdrawal, not 24 hours: purchases made through BoA's digital channels with electronic payment can be cancelled on the day of purchase via e-com@boa.bo (at least 3 h before an international departure or 1 h before a domestic one). Brazil-specific: tickets bought in Brazil may be cancelled within 24 hours of purchase when bought at least 7 days before departure (contract cl.
Checked against the airline's own pages on 18 October 2026
Sources: https://www.boa.bo/Contenido/nuestras-tarifas-ultimo-ys1bksq2-REST_WORLD, https://www.boa.bo/Contenido/contrato-de-transporte-e23qbsmh-REST_WORLD
Contact Boliviana de Aviación directly
These are the numbers and pages Boliviana de Aviación publishes, copied exactly as the airline shows them. They are not Touriyo's.
Lines Boliviana de Aviación publishes for the United States
- Sales or airport office
- (305) 428 8500In Spanish and English · Hours Boliviana de Aviación publishes: Mon-Fri 09:00-17:00Source: boa.bo
Online, on Boliviana de Aviación's own website
- Online check-in
- https://www.boa.bo/#check-in-REST_WORLD
- Contact page
- https://www.boa.bo/Contenido/nuestras-oficinas-u611p6av-REST_WORLD
- Baggage rules and fees
- https://www.boa.bo/Contenido/equipaje-ipixdy6l-REST_WORLD
Boliviana de Aviación's lines in other countries (5)
Bolivia
- Reservations and customer service
- (+591) 77222299In Spanish
- Reservations and customer service
- 901105010In Spanish
- Reservations and customer service
- (+591) (2) 2166565In Spanish · Hours Boliviana de Aviación publishes: Mon-Fri 08:30-17:30; Sat 08:30-12:30
- Reservations and customer service
- (+591) (3) 3148400In Spanish · Hours Boliviana de Aviación publishes: Mon-Fri 08:30-17:30; Sat 08:30-12:30
- Sales or airport office
- (+591) (4) 4150000In Spanish · Hours Boliviana de Aviación publishes: Mon-Fri 08:30-17:30; Sat 08:30-12:30
- Sales or airport office
- (+591) (4) 6114222In Spanish · Hours Boliviana de Aviación publishes: Mon-Fri 08:30-17:00; Sat 08:30-12:30
Spain
- Sales or airport office
- (+34) (91) 746 65 64In Spanish · Hours Boliviana de Aviación publishes: Mon-Fri 10:00-14:00 and 14:30-18:00; Sun 09:00-16:00
Brazil
- Sales or airport office
- (+55) (11) 3138 5600In Portuguese · Hours Boliviana de Aviación publishes: Mon-Fri 08:00-16:30 (except holidays)
- +55 11 94507-7541
Argentina
- Reservations and customer service
- 0800-345-0903In Spanish · Toll-free · Hours Boliviana de Aviación publishes: Mon-Fri 09:00-18:00; ticket issuance until 17:00
- Sales or airport office
- (54) 11 5480 5262In Spanish · Hours Boliviana de Aviación publishes: Mon-Sun 10:00 a.m.-5:00 p.m.
- (54) 9 11 2016 0473
Peru
- Reservations and customer service
- (01) 6805428In Spanish · Hours Boliviana de Aviación publishes: Mon-Sun 05:00-23:00
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other Boliviana de Aviación ticket: explain Boliviana de Aviación's published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that Boliviana de Aviación or another agency issued: only the issuer can.
- Decide or speed up a refund: Boliviana de Aviación decides and pays it.
What Boliviana de Aviación publishes about tickets bought through an agency
Contract: the ticket is issued 'by the carrier or its authorized agent'. A Europe agencies mailbox exists (agencias.eu@boa.bo, Madrid).
Sources: boa.bo · checked on 18 October 2026
Questions people ask
Will I get my money back if I cancel a Boliviana de Aviación ticket?
It depends on the fare and on Boliviana de Aviación's rules. Boliviana de Aviación publishes: Fare page: WITHIN BOLIVIA - Economy Basic non-refundable; Economy Standard refundable 'according to conditions (40%-70% of the net value)'; Economy Flex 80%-95%; all non-refundable once the trip has started. INTERNATIONAL (South America, USA and Spain tables): Economy Basic 0%-55%; Economy Standard 40%-90%; Economy Flex 84%-100%; Business Basic 85%-96%; Business Standard 93%-98%; Business Flex 95%-100%; non-refundable once the trip has started. A Touriyo agent reads your ticket's rules before anything is cancelled.
What does Boliviana de Aviación publish about cancelling right after booking?
Same-day withdrawal, not 24 hours: purchases made through BoA's digital channels with electronic payment can be cancelled on the day of purchase via e-com@boa.bo (at least 3 h before an international departure or 1 h before a domestic one). Brazil-specific: tickets bought in Brazil may be cancelled within 24 hours of purchase when bought at least 7 days before departure (contract cl.
Can Touriyo cancel a ticket I bought directly from Boliviana de Aviación?
No. Only Boliviana de Aviación can cancel a ticket it issued, and only the issuing agency can cancel one bought from an agency. A Touriyo agent explains Boliviana de Aviación's published rules, points you to the right channel and, if a new ticket works out better, can book it for you.
What does Touriyo charge to cancel?
Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the cancellation is done. If your fare returns nothing, the agent tells you first and you can decide not to go ahead.
Can I cancel directly with Boliviana de Aviación?
Yes, through Boliviana de Aviación's own channels listed on this page, at no agency cost.
Other help with Boliviana de Aviación
- Boliviana de Aviación: rules, channels and every service
- Change a flight
- Refunds
- Baggage
- Talk to an agent
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