Get help with your Akasa Air refund from a Touriyo agent
None of the phone lines Akasa Air lists below is for the United States.
Akasa Air's own websiteakasaair.com
Checked against the airline's own pages on 18 October 2026 路 all of Akasa Air's channels
Touriyo is an independent travel agency. We are not Akasa Air and we do not act on its behalf. The number on this page reaches Touriyo.
A refund is Akasa Air's decision and Akasa Air's money: Touriyo cannot promise one. A Touriyo agent reads your ticket against Akasa Air's published rules and tells you whether it qualifies. If Touriyo issued the ticket, we request the refund and follow it up; if you bought it elsewhere, the agent explains where and how to ask for it.
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
We are an independent travel agency, not the airline.Or we call you
Touriyo's service fee is quoted on the call, before you pay, based on the airline's rules for your ticket, in one total with what the airline charges. It is charged only when the service is confirmed. No Touriyo fee when the airline cancelled or significantly changed your flight. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 8 am to 11 pm US Eastern Time.
How it works with Touriyo
- Call with your ticket number or booking reference.
- The agent checks Akasa Air's published refund rules for your fare, including what applies when the airline cancels or changes your flight.
- If Touriyo issued the ticket, we request the refund from Akasa Air and follow it up. If you bought it elsewhere, the agent tells you where and how to ask for it.
- Akasa Air decides and pays refunds on its tickets. Touriyo's fee is never deducted from a refund the airline owes you.
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
What Akasa Air publishes about this
- Paid tariffs are refundable subject to the change/cancellation policy of the tariff type (CoC cl.
- 5.5(a)); fee deducted before refund (cl.
- 5.5(b)(ii)); cash bookings refunded by electronic transfer after a refund form at a counter or to info@akasaair.com (cl.
Checked against the airline's own pages on 18 October 2026
Sources: https://www.akasaair.com/manage-booking/cancel-flight
Contact Akasa Air directly
These are the numbers and pages Akasa Air publishes, copied exactly as the airline shows them. They are not Touriyo's.
None of the phone lines Akasa Air lists below is for the United States.
Online, on Akasa Air's own website
- Manage a booking
- https://www.akasaair.com/manage-booking
- Online check-in
- https://www.akasaair.com/check-in
- Contact page
- https://www.akasaair.com/contact-us
- Baggage rules and fees
- https://www.akasaair.com/quick-links/baggage
- Loyalty program
- https://www.akasaair.com/akasa-elevate
Akasa Air's lines in other countries (1)
India
- Reservations and customer service
- +91 9606 11 21 31Hours Akasa Air publishes: 24x7
Checked against the airline's own pages on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other Akasa Air ticket: explain Akasa Air's published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that Akasa Air or another agency issued: only the issuer can.
- Decide or speed up a refund: Akasa Air decides and pays it.
What Akasa Air publishes about tickets bought through an agency
Conditions of Carriage cl. 1(eee): a Travel Agent 'is an independent entity facilitating Bookings and is not a representative of Akasa Air'. Cl. 5.5(f)(iii): for agent bookings 'refunds will be processed to the account of the respective Travel Agent' and the customer has no claim against Akasa for that refund; if not received within 14 working days write to akasaagencycare@akasaair.com. Cl. 5.5(j) (BSP bookings): 'Customers should request all changes or cancellations to be done only through their respective Travel Agent'; changes to partially used bookings not permitted. Agency Care is a web form only (reply within 48 hours), no phone: https://www.akasaair.com/customer-support/agency-care
Sources: akasaair.com 路 checked on 18 October 2026
Questions people ask
Does Touriyo decide Akasa Air refunds?
No. Only Akasa Air decides and pays refunds on its tickets. A Touriyo agent checks whether your ticket qualifies under Akasa Air's published rules and files the request for tickets Touriyo issued.
Which Akasa Air tickets are refundable?
Paid tariffs are refundable subject to the change/cancellation policy of the tariff type (CoC cl. 5.5(a)); fee deducted before refund (cl. Checked against Akasa Air's own pages on 18 October 2026.
What does Touriyo charge?
Touriyo's fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only once the request is filed. A refund owed by the airline is never reduced by our fee.
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