LASER Airlines bookings: changes, cancellations and refunds with Touriyo
LASER Airlines does not publish a phone line for the United Kingdom.
LASER Airlines' own websitelaserairlines.com
Checked against the airline's own pages on 18 October 2026 路 all of LASER Airlines' channels
Touriyo is an independent travel agency. We are not LASER Airlines and we do not act on its behalf. The number on this page reaches Touriyo.
Touriyo agents answer Monday to Sunday, 1 pm to 4 am the next day, UK time.(8 am to 11 pm US Eastern Time)
We are an independent travel agency, not the airline.Or we call you
Touriyo's service fee is quoted on the call, before you pay, and charged only when the service is confirmed. The price you confirm is the price you pay.See all our service fees
Touriyo agents answer Monday to Sunday, 1 pm to 4 am the next day, UK time.(8 am to 11 pm US Eastern Time)
LASER Airlines at a glance
LASER Airlines (Laser Airlines, C.A. - RIF J-00364445-5, domiciled in Porlamar, Nueva Esparta; INAC air operator certificate No. LER-023) is an airline based in Venezuela, IATA code QL.
This page brings together what LASER Airlines publishes on its own website (laserairlines.com) about changing, cancelling and refunding tickets, its baggage rules and its own contact channels for 6 countries, checked on 18 October 2026. Every rule below links to the LASER Airlines page it comes from.
Touriyo is not LASER Airlines. Touriyo's agents can handle a LASER Airlines ticket that Touriyo issued, and for any other LASER Airlines ticket they explain the rules and point you to the channel that can help.
What a Touriyo agent can do with a LASER Airlines booking
- Talk to an agentNo Touriyo fee for this service
The total, including the airline's charges and Touriyo's fee, is quoted before any card is taken. Refunds owed by the airline are never reduced by our fee.
Contact LASER Airlines directly
These are the numbers and pages LASER Airlines publishes, copied exactly as the airline shows them. They are not Touriyo's.
LASER Airlines does not publish a phone line for the United Kingdom.
Online, on LASER Airlines' own website
- Online check-in
- https://laserairlines.com/check-in
- Contact page
- https://laserairlines.com/oficinas
- Baggage rules and fees
- https://laserairlines.com/franquicia-de-equipaje
- Loyalty program
- https://laserclub.com.ve/
LASER Airlines' lines in other countries (6)
Venezuela
- Reservations and customer service
- 0501-LASER-00In Spanish
- Reservations and customer service
- 0501-52737-00In Spanish
- Sales or airport office
- +58 412-242.28.51In Spanish 路 Hours LASER Airlines publishes: Monday to Friday from 8:00 a.m. to 5:00 p.m.
- Sales or airport office
- 0261 4154285In Spanish 路 Hours LASER Airlines publishes: Monday to Friday from 8:00 a.m. to 5:00 p.m.
- Sales or airport office
- (0501) 5273700In Spanish 路 Hours LASER Airlines publishes: Monday to Friday from 8:00 a.m. to 5:00 p.m.
- +58 412 266 2637
United States
- Reservations and customer service
- 1 786 785 2737In Spanish and English
- Reservations and customer service
- 1 305 602 4617In Spanish and English
Colombia
- General sales agent appointed by the airline
- +57 316 523 8805In Spanish
- +57 316 523 8805
Spain
- Sales or airport office
- +34 919.075.627In Spanish 路 Hours LASER Airlines publishes: Monday to Friday 10:00 to 19:00
- Sales or airport office
- +34 629.118.240In Spanish 路 Hours LASER Airlines publishes: Monday to Friday 10:00 to 19:00
- Sales or airport office
- + 34 910 971 556In Spanish
Cura莽ao
- Sales or airport office
- + 5999 8391125In Spanish and English 路 Hours LASER Airlines publishes: 9:00 a.m. to 6:00 p.m.
Dominican Republic
- Sales or airport office
- 809-540-0126In Spanish 路 Hours LASER Airlines publishes: Monday to Friday 8:00 am to 6:00 pm; Saturdays 9:00 am to 1:00 pm
Checked against the airline's own pages on 18 October 2026
Cancelling or changing right after booking with LASER Airlines
No 24-hour or retracto rule published on laserairlines.com.
Sources: https://laserairlines.com/antes-de-viajar
Checked on 18 October 2026
LASER Airlines' loyalty program
LASER Airlines' loyalty program is LASER Club (tiers Green, Silver, Gold; Gold includes VIP lounge access, one penalty waiver per year and one Business upgrade per year; exclusive WhatsApp attention centre for members). Miles and status are managed with LASER Airlines, not with Touriyo.
Sources: https://laserclub.com.ve/
Checked on 18 October 2026
Tickets bought through an agency: what Touriyo can and cannot do
What Touriyo can do
- Change, cancel, request refunds and add bags on tickets Touriyo issued.
- On any other LASER Airlines ticket: explain LASER Airlines' published rules, tell you which channel can help and book a new ticket if that works out better.
What Touriyo cannot do
- Change, cancel or refund a ticket that LASER Airlines or another agency issued: only the issuer can.
- Decide or speed up a refund: LASER Airlines decides and pays it.
What LASER Airlines publishes about tickets bought through an agency
Several points of sale on the offices page are run by third parties: 'Oficina Comercial Bogot谩 APG' (Colombia), the Madrid office with a swgsa.com email (Spain) and 'Centro Comercial Tol贸n (agencia autorizada aliada)' in Caracas.
Sources: laserairlines.com 路 checked on 18 October 2026
Checked against the airline's own pages on 18 October 2026
Questions people ask
Is Touriyo LASER Airlines?
No. Touriyo is an independent travel agency. The number at the top of this page reaches Touriyo's agents, not LASER Airlines. LASER Airlines' own channels are listed on this page.
How do I contact LASER Airlines directly?
Through the channels LASER Airlines publishes, listed on this page by country with the hours the airline states, checked on 18 October 2026.
Can Touriyo change or cancel a LASER Airlines ticket I bought somewhere else?
No. Only LASER Airlines, or the agency that sold the ticket, can change or cancel it. A Touriyo agent explains LASER Airlines' published rules, points you to the right channel and can book a new ticket if that works out better.
What does Touriyo charge?
To change, cancel or request a refund on a ticket Touriyo issued, the Touriyo fee is quoted on the call from the airline's rules, in one total before you pay, and it is charged only when the service is confirmed. Adding bags and advice by phone: no Touriyo fee.
Other airlines
- Aer Lingus
- Aerom茅xico
- Aeroregional
- Air Canada
- Air Europa
- Air France
- Air India
- Air Panama
- Akasa Air
- ANA
- American Airlines
- Austrian Airlines
- Avelo Airlines
- Avianca
- Avior Airlines
- Azul Linhas A茅reas
- Boliviana de Aviaci贸n
- Breeze Airways
- British Airways
- Caribbean Airlines
- Cathay Pacific
- Clic
- Delta Air Lines
- easyJet
- Emirates
- Etihad Airways
- Frontier Airlines
- GOL Linhas A茅reas
- Iberia
- IndiGo
- ITA Airways
- Japan Airlines
- JetBlue
- KLM Royal Dutch Airlines
- Korean Air
- LATAM Airlines
- LEVEL
- LOT Polish Airlines
- Lufthansa
- Norwegian
- Paranair
- Philippine Airlines
- Plus Ultra L铆neas A茅reas
- Qatar Airways
- Ryanair
- SAS Scandinavian Airlines
- SATENA
- Singapore Airlines
- SKYhigh Dominicana
- Southwest Airlines
- Sun Country Airlines
- SWISS
- TAP Air Portugal
- Turkish Airlines
- United Airlines
- Virgin Atlantic
- Viva Aerobus
- Volaris
- Vueling
- WestJet
- Wingo
- Wizz Air
Airline names and trademarks belong to their owners and are used here to describe the service we provide. If you represent an airline and believe this page misuses your mark, use our brand policy form